Three UK - 3Store Edinburgh(Cameron Toll) Reviews 

70
TrustScore 5 out of 5

4.8

Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB Edinburgh, North, GB


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Rated 5 out of 5 stars

Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more

Company replied

Rated 5 out of 5 stars

Anjum was amazing and so helpful. Great experience from an adviser who helped get us the best deals available 👍

Company replied

Rated 4 out of 5 stars

The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.

Company replied

Rated 5 out of 5 stars

Recently dealt with the staff in this shop who were incredibly helpful! Wictoria (sorry if spelt wrong) actually came in on her day off to help which i found incredible!! Very helpful shop overall

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edinburgh(Cameron Toll)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB, Edinburgh, North, United Kingdom

  • 01316645603

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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4.8

All reviews

(70)

29,154 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service Anjum

July 12, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Gillian. Thank you so much for taking the time to leave this review. We are absolutely thrilled to hear that Anjum looked after you so brilliantly. — Three Social Media Team

Rated 5 out of 5 stars

First class attention to detail

First class attention to detail

Polite and professional

July 12, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Sweet, George! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! — Three Social Media Team

Rated 5 out of 5 stars

Anjum was amazing and so helpful.

Anjum was amazing and so helpful.
Great experience from an adviser who helped get us the best deals available 👍

July 12, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thanks for sharing your feedback, Fisher. We’re delighted Anjum provided such helpful support and guided you to the best deals. Your experience means a lot to us.
— Three Social Media Team

Rated 5 out of 5 stars

Victoria at Cameron Toll Edinburgh was…

Victoria at Cameron Toll Edinburgh was great at sorting out my enquiry. Very helpful and efficient. Thanks.

July 11, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Charly, thank you! We’re delighted Victoria gave you the best experience you’ve had with us. Here’s to many more happy moments ahead! 🥰

Rated 5 out of 5 stars

Anjum and Leo helped set up my phone…

Anjum and Leo helped set up my phone and made the process very smooth and enjoyable

July 9, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Love this energy 🎉 Justine. We’re delighted Anjum and Leo’s expert support got your new device all set up while making everything feel effortless 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Anjum and Leo were very helpful and…

Anjum and Leo were very helpful and friendly

July 9, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thanks for sharing, 🎉 Justyna! Anjum and Leo clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience, Wiktoria was extremely helpful.

July 7, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Tim, thank you for the 5⭐ review. We’re thrilled to know Wiktoria made your experience seamless.-Three Social Media Team

Rated 5 out of 5 stars

Wiktoria was extremely helpful

Wiktoria was extremely helpful and I found it easier to speak to someone in person rather than over the phone.

July 7, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Lesley 😊
Happy to hear Wiktoria supported you so well.
It’s nice when talking in person makes everything clearer.
— Three Social Media Team

Rated 5 out of 5 stars

Very good service

Wiktoria is amazing set my whole system up

July 7, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Such wonderful feedback, Ross 🌼 We’re glad your system was put together seamlessly and left you feeling ready to go. Thank you for sharing your experience with us.
— Three Social Media Team

Rated 5 out of 5 stars

Leo and anjum was really helpful and im…

Leo and anjum was really helpful and im very pleased with this experience

July 3, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Amazing to hear, Pat! Leo and Anjum’s helpful approach clearly made a great impact. We’re glad your experience was such a good one.
— Three Social Media Team

Rated 5 out of 5 stars

Moray

My server, moray was very friendly and helpful and made all the complicated technical talk sound very simple by breaking it down for me. He made sure I got the best possible deal. He was a genuine nice person which was lovely to see in this day and age. Thanks

June 24, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you for taking the time to leave such a lovely review, Beth. We’re so glad Moray could make everything easy to understand and provide the support you needed. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Leo served me today came in for…

Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very chatty welcoming at cameron toll

June 23, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Charlene, it’s wonderful to hear how well Leo looked after you. We’re delighted he helped you find an even better deal and made the whole experience feel easy and positive. 😇 -Prabhjeet

Rated 5 out of 5 stars

Brilliant support from Raza

Raza,( if I've written right) solved the problem with my eSIM with easy and patience. A brilliant customer service from him.

June 22, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey there. Oh wow! Thank you for sharing your thoughts about Raza. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Theyre very friendly cheeful and have…

Theyre very friendly cheeful and have got me tied in for longer. Wiktoria and Moray took great care of me

June 17, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Christine, you’ve just made our day ✨ We are glad Wiktoria, Moray, and our team provided such cheerful care and expert support to extend your contract smoothly 🌸 -Arvind

Rated 5 out of 5 stars

Viktoria was super friendly and…

Viktoria was super friendly and knowledgeable.

May 30, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you, Moreen! We're glad Viktoria made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Victoria was extremely helpful with my…

Victoria was extremely helpful with my query about my recently purchased phone

June 2, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hello Anne, pleased to hear Victoria provided helpful guidance with your new phone query. We appreciate you taking the time to share your experience with us. -Suhaas

Rated 5 out of 5 stars

Wiktoria spent some time figuring out…

Wiktoria spent some time figuring out issues on my phone as well as the three app and billing. Very happy with her service and patience. Shes truly an asset to the company.

May 29, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Aileen, thank you for this wonderful feedback. Wiktoria will be so pleased to know her patience and problem‑solving made such a difference for you 🥰 -Ayesha

Rated 5 out of 5 stars

Excellent service from Anjum

Excellent service from Anjum, highly recommend, always happier going into the shop and speaking to a real person anyway. Anjum sorted me out today beautifully. Thank you

May 29, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Sharon, we really appreciate your feedback. Anjum will be delighted to know they sorted everything out beautifully for you today ⭐ -Ayesha

Rated 5 out of 5 stars

Anjum was very patient and helpful

Anjum was very patient and helpful, talked us through our options and saved us money so altogether a helpful visit!

May 29, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Lucy, thank you so much for sharing this. It’s wonderful to hear that Anjum’s service and guidance made such a positive impact on your visit. 🌺 -Neha

Rated 5 out of 5 stars

Wiktoria was brilliant she helped with…

Wiktoria was brilliant she helped with the broadband 10/10 service. Explained my contract and set everything up like my new tablet

May 26, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Oh wow, Lesley! That’s what we call fantastic service and support. We’re so happy to hear that Wiktoria worked her magic, and your 10/10 truly means a lot. ☺️ -Neha

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