Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more
Company replied
Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB Edinburgh, North, GB
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Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more
Company replied
Really friendly and helpful service. Wiktoria really took time to explain all the details for possible plans, upgrades or sim-only options. Efficient and quick, I left a happy customer with my new p... See more
Company replied
David (Davidtha) was super helpful and friendly. Lovely guy, great service. We arrived confused and in need of a person to help us navigate the different deals and tariffs available. He took the time... See more
Company replied
The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.
Company replied
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Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Written by the company

Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB, Edinburgh, North, United Kingdom
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Helpful staff Raza &Leo were polite friendly and happy to assist.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wiktoria was very helpful setting up my phone and giving me clear instructions on how to use my phone. Very calm and nice interaction

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
David (Davidtha) was super helpful and friendly. Lovely guy, great service. We arrived confused and in need of a person to help us navigate the different deals and tariffs available. He took the time to talk is through everything and was patient with our questions. A great experience

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
David was exceptionally helpful and patient all day long, and the team worked very well at this site working through a complex situation that they solved very quickly. I see why they get so many great reviews!

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Happy with experince, everything is good happy with Wiktorias help she helped me and my wife with accesabilty for her ipad

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Recieved first class service from annum who was very helpful and was friendly,an asset to 3 mobile

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wictoria was incredibly helpful, and patient and clarified all the details about roaming that arose from looking online. Invaluable to speak to an expert in person. Many thanks Wictoria.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Visitora was very helpful for me today everything was done very smoothly.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
We visited a few phone shops, but by far Victoria at the three shop was the most friendly and knowledgeable about the product, a great customer service and stood out from the competitors with how friendly she was, we went with three and would recommend to friends and family

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Anjum and moray were amazing very helpful very friendly and very knowledgable and they went above and beyond to help me.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
I got my contract renew and explanation for my non-used SIM card settle with clear explanations at 3 shop in Cameron toll Shopping Mall, Tks to Victoria who offer great help!

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Anjum the member of your staff was amazing, took time to explain everything and sorted all the issues.
An amazing person who really cares.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wiktoria was such an amazing assistant, she’s helped me a lot and such an awesome customer service

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Leo was great, gave me peace if mind and the whole transaction went smoothly.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Having experienced issues with my Three Account I eventually was able to get everything sorted out thanks to Muray at the Cameron Toll Store. The issues I was having caused me a lot of stress and inconvenience. Nothing was too much trouble for Muray and he sat with me until everything was up and running properly. They are a great team in this store and it is thanks to them that I remain to be a Three customer.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Anjum was amazing, my account was all messed up with lots of contracts and numbers. She took her time sorting it all out and managing to get me an upgrade and reducing my bill by almost half. Amazing service and lovely girl.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Victoria Was very helpful in getting me setup with my broadband

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
David from Three at Cameron Toll was absolutely amazing!! Sorted all our enquiries out quickly and got us the best deals! No stress at all.
Its a shame that the heating in store is not working and they have to suffer in these conditions.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
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