Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more
Company replied
Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB Edinburgh, North, GB
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Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more
Company replied
Wicktoria was excellent done everything for me I would highly recommend thank you so much p foster
Company replied
Really friendly and helpful service. Wiktoria really took time to explain all the details for possible plans, upgrades or sim-only options. Efficient and quick, I left a happy customer with my new p... See more
Company replied
The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB, Edinburgh, North, United Kingdom
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Raza,( if I've written right) solved the problem with my eSIM with easy and patience. A brilliant customer service from him.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Theyre very friendly cheeful and have got me tied in for longer. Wiktoria and Moray took great care of me

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Viktoria was super friendly and knowledgeable.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Victoria was extremely helpful with my query about my recently purchased phone

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wiktoria spent some time figuring out issues on my phone as well as the three app and billing. Very happy with her service and patience. Shes truly an asset to the company.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Excellent service from Anjum, highly recommend, always happier going into the shop and speaking to a real person anyway. Anjum sorted me out today beautifully. Thank you

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Anjum was very patient and helpful, talked us through our options and saved us money so altogether a helpful visit!

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wiktoria was brilliant she helped with the broadband 10/10 service. Explained my contract and set everything up like my new tablet

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Happy with Wiktorias service. Young lady managed to set up the phone for me as well as set up a special deal for my husband.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wiktoria was great setting up my phone for me and getting a new deal. What a wonderful lady

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Helpful staffing friendly than you wisteria and moray

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
What a pleasant experience, Victoria was very helpful and explained everything in terms I understood 🙂 so happy

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wiktoria was great very patient dealing with everything she promised. Will always be back
I will recommend everyone to come see her. I was unhappy with how much I'm paying and she convinced me to stay :)

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Fantastic service from Moray and Victoria at the Three shop. They were friendly, knowledgeable, and went above and beyond to help me quickly and efficiently. A great experience—thank you both!

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Victoria has been super helpful. She has answered all of my questions. She has been professional and friendly.
Great support with moving over all my documents and apps.
Really oleased with the service from Victoria.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
The best and very politely customer service from RAZA definitely I must recommend this store Cameron Tool Edinburgh especially with RAZA

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Great customer service. Wanted to amend a SIM only plan. The staff member was very helpful and explained everything about the new plan and our current data use. Set up a price cap also.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Helpful staff Raza &Leo were polite friendly and happy to assist.

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Wiktoria was very helpful setting up my phone and giving me clear instructions on how to use my phone. Very calm and nice interaction

Reply from Three UK - 3Store Edinburgh(Cameron Toll)
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