Three UK - 3Store Edinburgh(Cameron Toll) Reviews 

77
TrustScore 5 out of 5

4.8

Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB Edinburgh, North, GB


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Rated 5 out of 5 stars

Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more

Company replied

Rated 5 out of 5 stars

Wicktoria was excellent done everything for me I would highly recommend thank you so much p foster

Company replied

Rated 5 out of 5 stars

Really friendly and helpful service. Wiktoria really took time to explain all the details for possible plans, upgrades or sim-only options. Efficient and quick, I left a happy customer with my new p... See more

Company replied

Rated 4 out of 5 stars

The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edinburgh(Cameron Toll)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB, Edinburgh, North, United Kingdom

  • 01316645603

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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4.8

All reviews

(77)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant support from Raza

Raza,( if I've written right) solved the problem with my eSIM with easy and patience. A brilliant customer service from him.

June 22, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey there. Oh wow! Thank you for sharing your thoughts about Raza. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Theyre very friendly cheeful and have…

Theyre very friendly cheeful and have got me tied in for longer. Wiktoria and Moray took great care of me

June 17, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Christine, you’ve just made our day ✨ We are glad Wiktoria, Moray, and our team provided such cheerful care and expert support to extend your contract smoothly 🌸 -Arvind

Rated 5 out of 5 stars

Viktoria was super friendly and…

Viktoria was super friendly and knowledgeable.

May 30, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you, Moreen! We're glad Viktoria made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Victoria was extremely helpful with my…

Victoria was extremely helpful with my query about my recently purchased phone

June 2, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hello Anne, pleased to hear Victoria provided helpful guidance with your new phone query. We appreciate you taking the time to share your experience with us. -Suhaas

Rated 5 out of 5 stars

Wiktoria spent some time figuring out…

Wiktoria spent some time figuring out issues on my phone as well as the three app and billing. Very happy with her service and patience. Shes truly an asset to the company.

May 29, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Aileen, thank you for this wonderful feedback. Wiktoria will be so pleased to know her patience and problem‑solving made such a difference for you 🥰 -Ayesha

Rated 5 out of 5 stars

Excellent service from Anjum

Excellent service from Anjum, highly recommend, always happier going into the shop and speaking to a real person anyway. Anjum sorted me out today beautifully. Thank you

May 29, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Sharon, we really appreciate your feedback. Anjum will be delighted to know they sorted everything out beautifully for you today ⭐ -Ayesha

Rated 5 out of 5 stars

Anjum was very patient and helpful

Anjum was very patient and helpful, talked us through our options and saved us money so altogether a helpful visit!

May 29, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Lucy, thank you so much for sharing this. It’s wonderful to hear that Anjum’s service and guidance made such a positive impact on your visit. 🌺 -Neha

Rated 5 out of 5 stars

Wiktoria was brilliant she helped with…

Wiktoria was brilliant she helped with the broadband 10/10 service. Explained my contract and set everything up like my new tablet

May 26, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Oh wow, Lesley! That’s what we call fantastic service and support. We’re so happy to hear that Wiktoria worked her magic, and your 10/10 truly means a lot. ☺️ -Neha

Rated 5 out of 5 stars

Anjum was very helpful

Anjum was very helpful

May 18, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Iain, we truly appreciate your kind words about Anjum. Thanks for taking the time to leave this review. -Neha

Rated 5 out of 5 stars

Happy with Wiktorias service

Happy with Wiktorias service. Young lady managed to set up the phone for me as well as set up a special deal for my husband.

May 18, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Jean, thank you for your kind words. It’s great to know Wiktorias helped set everything up smoothly and arranged a great option for your husband. -Suhaas

Rated 5 out of 5 stars

Wiktoria was great setting up my phone…

Wiktoria was great setting up my phone for me and getting a new deal. What a wonderful lady

May 11, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Helen, lovely to hear Wiktoria made setting everything up smooth and helped you find a deal that suited you during your visit to the store. -Shivam

Rated 5 out of 5 stars

Helpful staffing friendly than you…

Helpful staffing friendly than you wisteria and moray

May 11, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi there, thanks so much for sharing your experience. It’s great to hear the team at Wisteria and Moray made your visit feel welcoming and supportive. We truly appreciate your feedback and will make sure it reaches them. -Manavata

Rated 5 out of 5 stars

What a pleasant experience

What a pleasant experience, Victoria was very helpful and explained everything in terms I understood 🙂 so happy

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Denise, we love hearing this. So glad Victoria made everything clear and left you feeling fully supported. Thanks for sharing your experience 😊 -Maryalex

Rated 5 out of 5 stars

Wiktoria was great very patient dealing…

Wiktoria was great very patient dealing with everything she promised. Will always be back
I will recommend everyone to come see her. I was unhappy with how much I'm paying and she convinced me to stay :)

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Linda, thank you for sharing this lovely feedback. We’re so pleased to hear Wiktoria took the time to support you with patience and care, and helped you feel confident in your decision. Your recommendation really means a lot to us 🌟 -Samad

Rated 5 out of 5 stars

Fantastic service from Moray and…

Fantastic service from Moray and Victoria at the Three shop. They were friendly, knowledgeable, and went above and beyond to help me quickly and efficiently. A great experience—thank you both!

May 6, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Wow! It feels incredible to know Moray and Victoria at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Victoria has been super helpful

Victoria has been super helpful. She has answered all of my questions. She has been professional and friendly.
Great support with moving over all my documents and apps.
Really oleased with the service from Victoria.

May 4, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

That’s the essence of amazing service! A huge thank you to Victoria for making your time with us special, and we’re so glad it meant so much to you, Lucy. -Ashifa

Rated 5 out of 5 stars

The best and very politely customer…

The best and very politely customer service from RAZA definitely I must recommend this store Cameron Tool Edinburgh especially with RAZA

April 26, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thanks for the 5⭐ review, Robert! We’re thrilled Raza gave you great service and friendly guidance at the store. It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha

Rated 5 out of 5 stars

Great customer service

Great customer service. Wanted to amend a SIM only plan. The staff member was very helpful and explained everything about the new plan and our current data use. Set up a price cap also.

April 21, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Plan adjusted, clarity delivered. We’re thrilled our team could walk you through every detail with ease, Julie. From explaining your data usage to setting up a price cap, everything was designed to give you confidence and control. -Ashifa

Rated 5 out of 5 stars

Helpful staff Raza &Leo were polite…

Helpful staff Raza &Leo were polite friendly and happy to assist.

April 19, 2026
Unprompted review
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Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey there, we’re happy to hear that our staff Raza and Leo gave great advice and helped you with everything! 😊 -Neha

Rated 5 out of 5 stars

Wiktoria was very helpful setting up my…

Wiktoria was very helpful setting up my phone and giving me clear instructions on how to use my phone. Very calm and nice interaction

April 10, 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi, Janet! We’re pleased to hear Wiktoria was able to set up your phone and guide you clearly. It’s great to know the interaction left you feeling supported and comfortable. 😇 -Prabhjeet

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