I visited the Braehead store this afternoon as I had an issue re my new phone that I I was needing help with. Finlay was friendly, knowledgeable and very efficient. He sorted my query and explained... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very impressive service from Corey. He was brilliant and helped me better than i expected. I came away with a home broadband and better sim packages.
Company replied
I had a really great experience at the Three Store thanks to Mark, the customer advisor. He was incredibly helpful and patient while assisting me in getting my SIM card back up and running. He a... See more
Company replied
I popped in to the store as my phone kept turning off and was almost impossible to use. I tried looking online but I found it very confusing. I was very warmly welcomed into the store by Andrea a... See more
Company replied
Company details
About Three UK - 3Store Glasgow (Braehead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom
- 01418861919
4.9
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very impressive service from Corey
Very impressive service from Corey. He was brilliant and helped me better than i expected. I came away with a home broadband and better sim packages.
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Oge, thanks for the fantastic 5 star review! We’re delighted Corey gave you exceptional support and helped you choose the perfect options for your home setup. 😊
Three Social Media Team
Andrea was excellent helping out with…
Andrea was excellent helping out with sorting my account and explained everything to make it as easy as possible.
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Meaghan, thank you so much for the amazing 5⭐ review! We’re delighted to hear that Andrea made everything clear and easy to follow while getting your account sorted.
Three Social Media Team
Excellent service from Corey
Excellent service from Corey. Very informative and explained options available. Thank you
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there, thank you for sharing your experience. We’re delighted to hear Corey provided clear guidance and helped you understand all your options.
– Three Social Media Team
Mark was exceptionally helpfull and…
Mark was exceptionally helpfull and guided me the process.
July 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Martyn. Thank you for leaving such a great review. We are delighted to hear that Mark was exceptionally helpful and made the entire process so easy for you to follow.— Three Social Media Team
Best friendly customer service by…
Best friendly customer service by Ms.Nicole at Braehead
July 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Amazing feedback, Mohamad 🙌 We’re delighted Nicole made your visit at Braehead smooth and welcoming. Really appreciate you taking the time to leave this review 💙
— Three Social Media Team
Braehead store
I visited the Braehead store this afternoon as I had an issue re my new phone that I I was needing help with.
Finlay was friendly, knowledgeable and very efficient. He sorted my query and explained everything I needed to know .
He is an asset to the company and I hope he is appreciated.
July 9, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Sheila, we’re so pleased to hear Finlay gave you such helpful guidance and made everything clear during your visit. - Three Social Media Team
Wonderful assistance from Mark
Wonderful assistance from Mark, fast, Knowledgeable and very helpful.
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there, we’re overjoyed to hear that Mark turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊
— Three Social Media Team
New phone
Today I was in 3 to get a new phone and was helped by Pardeep. He was very helpful and knowledgeable on everything we needed. He was extremely friendly and explained everything patiently.Will absolutely be back.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Phil. Thank you for your fantastic review. We are delighted to hear about your visit today and that Pardeep was so supportive, informative, and pleasant throughout your upgrade process. It will be an absolute pleasure to welcome you back next time.— Three Social Media Team
Corey was extremely helpful and talked…
Corey was extremely helpful and talked through lots of different options with me. Excellent customer service. Would have no hesitation recommending.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there, thanks for sharing your feedback. It’s great to hear Corey talked you through the options and delivered such strong support. We appreciate your recommendation and your time in leaving this review.
— Three Social Media Team
Very friendly staff
Very friendly staff. Sat down and talked through deals and what I needed/wanted. Ended up with a great deal that exceeded my expectations. Luke was excellent throughout and very friendly/helpful.
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you so much for your lovely feedback, Russell! It’s wonderful to hear that Luke and our team guided you so well and helped you find an offer that exceeded your expectations. ✨ – Three Social Media Team
Nicole at brae head shopping centre was…
Nicole at brae head shopping centre was absolutely brilliant traded in my honour Pro 400 she managed to help me save money every month absolutely delighted and my new phone is Samsung z26 ultra so big well done to Nicole
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi, Angela! We’re delighted to hear that Nicole at our Braehead store gave you such attentive support and helped you secure a better monthly plan. It’s wonderful to know you’re pleased with your new device and overall experience. 😇 - Three Social Media Team
Great service today in Braehead from…
Great service today in Braehead from Graham and Corey. Went In for help transferring my phone data onto another. Was done for me without a problem. Thank you
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Eds!
Graham and Corey sound brilliant and it’s lovely to hear how smoothly they helped you move everything over. Such easy friendly support always makes a visit feel that bit better! 🎉 -Kashish
New phone
I popped in to the store as my phone kept turning off and was almost impossible to use. I tried looking online but I found it very confusing.
I was very warmly welcomed into the store by Andrea and she proceeded to talked me through options for new phones. She compared three different phones and went over each of the phones features to make sure I was making an informed decision.
I walked away with a new phone ordered, it arrived the other day and is great. I am so happy I popped in and I honestly cannot fault the service. Thank you very much Andrea!
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Amy, it’s brilliant to see Andrea created such a welcoming and clear experience, taking the time to guide you through each option so you could feel confident in your choice. Delighted everything came together smoothly with your new phone arriving and living up to expectations, leaving you so pleased with the overall experience. — Three Social Media Team
Couldn't be more courteous on entry
Couldn't be more courteous on entry, very assertive. Liked to see me get a good deal.
Pardeep was straight to the point and very helpful. 👏👏👏🫶👍👌👌😎
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
That’s brilliant 🌟 Craig, we're thrilled that Pardeep provided such polite, focused care to ensure you secured an excellent deal. Here’s to more happy moments coming your way 😊 -Arvind
Brilliant and pleasant staff.
Emily and Luke were both very knowledgeable and helpful when I was changing my contract and then when I brought my husband over from Tesco Mobile and renewed his phone and contract with Three
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to share this, Christine. We’re delighted to hear Emily and Luke gave you such brilliant support with both contracts. Your kind words mean a lot. -Ayesha
Mark at the braehead 3 sfore was…
Mark at the braehead 3 sfore was exceptional for customer service he was kind politely spoken very patient when we were trying to change our sim contract number because of spam and bot farm calls he even helped us phone 3 business and the line was super quiet and the lady at the other end her accent was hard to make out n repetitive however like an absolute professional he dealt with her on our behalf calmly and got the job done he is an absolute shining example of what customer service should be like all the time and deserves a bonus raise or gift card for his professionalism - he is an absolute credit to the store blown away with our experience - 100 out of ten for mark
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Leeann, we are absolutely thrilled to hear about your incredible visit to our Braehead branch. It is wonderful to know that Mark provided such stellar support, showing immense patience and handling everything on your behalf to get your situation completely resolved. -Shivam
Andrea was very helpful
Andrea was very helpful, took her time explaining things, went out of her way to try and find the best deals for us, and was fun to talk to while doing so.
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Calum, it is wonderful to hear that your recent interaction was both informative and thoroughly enjoyable. We are incredibly glad Andrea could step in to review the options carefully and ensure you secured the absolute best value for your needs. -Shivam
Pardeep
Had a great time with Pardeep! He was calm, informative and trustworthy. Would highly recommend getting a contract upgrade with him. He really gave me the best deal- thank you! :)
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you, Kennedy, for such a fantastic review! We're really pleased to hear that Pardeep was able to guide you and your partner to the right deals and provide clear answers to your questions. Your recommendation means a lot. 😇 -Prabhjeet
Came in got new phones mark was very…
Came in got new phones mark was very helpful explained everything carefully and knowable. Look forward to being apart of 3
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Your words are a real highlight ✨ Craig. Mark delivered insightful and assured guidance, getting your new phones in place while leaving you excited to be part of what’s ahead 💫 -Arvind
Dealt with Graham in braehead branch…
Dealt with Graham in braehead branch very professional helpful and friendly
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Your words are a real highlight ✨ Ryan. Great to know Graham delivered such refined support with a warm and respectful approach at Braehead 💫 -Arvind
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.