Three UK - 3Store Glasgow (Braehead) Reviews 136

TrustScore 5 out of 5

4.9

Unit 53, Braehead Shopping Centre, G51 4BN Glasgow, North, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a really great experience at the Three Store thanks to Mark, the customer advisor. He was incredibly helpful and patient while assisting me in getting my SIM card back up and running. He a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience in my local 3 store. The staff were extremely helpful and sorter my problem right away. They also saved me money which was amazing

Company replied

Rated 5 out of 5 stars

Corey was the man who served me he was very kind and thoughtful, he carried the conversation well, never missed a beat and helped me find other deals i will be looking into

Company replied

Rated 5 out of 5 stars

Great deal, great customer service. From the moment I walked into the 3 shop at Glasgow Braehead until I left, Nicole helped me get a great deal and explained everything clearly and patiently.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Braehead)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom

  • 01418861919

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

I had a great experience in my local 3…

I had a great experience in my local 3 store. The staff were extremely helpful and sorter my problem right away. They also saved me money which was amazing

May 26, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Thank you, Laura. It’s great to hear your visit went so smoothly and that the team resolved everything right away. Wishing you a wonderful day ahead! ☺️ - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Andrea was excellent

Andrea was excellent , very informative and helped me understand all my information highly recommend three Braehead

May 26, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

That’s incredible, Margaret 🌟 Andrea's stellar expertise and prompt guidance made everything clear and simple at our Braehead branch. We truly appreciate your support and value your recommendation ❤️

Rated 5 out of 5 stars

Laura was very helpful to me in the…

Laura was very helpful to me in the Braehead store today. Now sorted.

May 26, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Thank you, Linda! We’re so pleased to hear Laura was able to help you in our Braehead store and get everything sorted. Your feedback truly brightened our day. - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Laura at the 3 store was a great help…

Laura at the 3 store was a great help and not only fixed my account issue but saved me money on my monthly sim.

May 26, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Thank you for taking the time to share this feedback, David. We’re really happy that Laura was able to help and make a real difference to your monthly costs. 😊 - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Took me through all available options…

Took me through all available options with honesty and transparency

May 23, 2026
Unprompted review
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Reply from Three UK - 3Store Glasgow (Braehead)

Thanks a ton for your review, Joe! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ -Kashish

Rated 5 out of 5 stars

Andrea

Andrea - was excellent - brilliant and helpful - fantastic customer service - good chat throughout fixing my new phone - Darren from Linwood.

May 23, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Hi Darren, it’s great to know Andrea made your visit a smooth and enjoyable experience while getting your new phone sorted at our Linwood store 😊 It’s always good to see our team making things easy and engaging. -Shivam

Rated 5 out of 5 stars

Corey was the man who served me he was…

Corey was the man who served me he was very kind and thoughtful, he carried the conversation well, never missed a beat and helped me find other deals i will be looking into

May 21, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Thank you, Aidan, for such a fantastic review! We're really pleased to hear that Corey was able to guide you to the right deals and provide clear answers to your questions. Your recommendation means a lot. 😇 -Prabhjeet

Rated 5 out of 5 stars

Corry was very helpful and polite

Corry was very helpful and polite

May 19, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

This is the kind of feedback that makes us smile, Lorraine! 😊 We’re thrilled to know Corry made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

Staff worker in store

Staff worker in store, Greg went above and beyond to help us with our account issues. He was very patient, understanding and handled everything for us. We are very thankful for his help.

May 19, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Hi Julie! We're delighted to hear that Greg went the extra mile, showing incredible kindness and clarity while sorting out your account issues. Thank you so much for sharing your experience. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Andrea from the Braehead store helped…

Andrea from the Braehead store helped me today with an issue I was having with my business hub and went over and above and it was a 10/10 service .

May 17, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Really appreciate your feedback, Colin. Andrea’s commitment to giving exceptional service shines through, and we’re glad she was able to fix the issue with your business hub so effectively. -Manavata

Rated 5 out of 5 stars

Fantastic helpfully

Fantastic helpfully, really took time to help and explain all the options x Nicole was super helpful

May 17, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Thank you for taking the time to share your experience! We're delighted to hear that Nicole made everything straightforward and supported you so well. Have an amazing day ahead! -Afaq

Rated 5 out of 5 stars

Data transfer Rachel

Data transfer Rachel

May 17, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Hi there 🌟 We’re delighted Rachel ensured your data transfer went through smoothly and everything was set up just right. -Arvind

Rated 5 out of 5 stars

Corey was incredibly helpful today

May 17, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

This truly brightened our day 🌈 James, We’re delighted Corey made everything come together smoothly and left such a positive impression. Here’s to more great moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Great service today instore from both…

Great service today instore from both Finlay and Corey. Got me a phone sorted and set it all up for me.

May 14, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Hi there, thank you for your feedback. We’re delighted to hear Finlay and Corey provided such helpful support, got your phone sorted, and set everything up for you. Have a wonderful day 😊 -Samad

Rated 5 out of 5 stars

Staff were great and Nicole was very…

Staff were great and Nicole was very helpful with getting us sorted with everything ❤️

May 14, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Creating smiles and delight is what we’re proud to bring to our customers every day, Brooke. Nicole made it happen beautifully. We hope you have a wonderful day. -Ashifa

Rated 5 out of 5 stars

Nicole was lovely

Nicole was lovely, super helpful.

May 14, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Hi Anne, we’re pleased to hear you had a positive experience. It sounds like Nicole provided excellent support and made sure you were well looked after during your time with us. -Kishan

Rated 5 out of 5 stars

Pardeep understood the issue I was…

Pardeep understood the issue I was having and came up with a solution which suited me.

May 12, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Hi Scott, thank you for your feedback. It’s great to know Pardeep carefully looked into things and provided an option that suited your needs well. -Suhaas

Rated 5 out of 5 stars

Customer Adviser Mark did a brilliant…

Customer Adviser Mark did a brilliant job helping me with my account. I had a problem with my Esims and he was able to have it fixed in good time.

May 8, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

Hi Mikey. We are glad to hear that Mark provided the expertise required to get your digital SIM functional again. It is positive to know that this matter was resolved promptly for you. -Kishan

Rated 5 out of 5 stars

Great deal, great customer service.

Great deal, great customer service. From the moment I walked into the 3 shop at Glasgow Braehead until I left, Nicole helped me get a great deal and explained everything clearly and patiently.

May 7, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

We’re thrilled to hear that your time in our Glasgow Braehead store was met with such exceptional care. Nicole’s dedication to clear guidance and finding the right deal truly reflects the standard we hold ourselves to. Thank you for letting us share in your experience, Kenny. -Ashifa

Rated 5 out of 5 stars

Honest straightforward

Honest straightforward. Very happy with the service provided today by Mark.

May 7, 2026
Unprompted review
Three UK - 3Store Glasgow (Braehead) logo

Reply from Three UK - 3Store Glasgow (Braehead)

That’s brilliant, Gloria! We’re super happy to hear that Mark gave you all the support you needed. Thank you so much for the 5⭐ review! -Neha

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