We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... See more
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
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The girl Rachel helped me with everything I needed and was super patient with me and spoke through all the options I had so was delighted with the customer service
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Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... See more
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Company details
About Three UK - 3Store Glasgow (Braehead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom
- 01418861919
4.9
Excellent
176 reviews
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Best friendly customer service by…
Best friendly customer service by Ms.Nicole at Braehead
July 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Amazing feedback, Mohamad 🙌 We’re delighted Nicole made your visit at Braehead smooth and welcoming. Really appreciate you taking the time to leave this review 💙
— Three Social Media Team
Wonderful assistance from Mark
Wonderful assistance from Mark, fast, Knowledgeable and very helpful.
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there, we’re overjoyed to hear that Mark turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊
— Three Social Media Team
New phone
Today I was in 3 to get a new phone and was helped by Pardeep. He was very helpful and knowledgeable on everything we needed. He was extremely friendly and explained everything patiently.Will absolutely be back.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Phil. Thank you for your fantastic review. We are delighted to hear about your visit today and that Pardeep was so supportive, informative, and pleasant throughout your upgrade process. It will be an absolute pleasure to welcome you back next time.— Three Social Media Team
Corey was extremely helpful and talked…
Corey was extremely helpful and talked through lots of different options with me. Excellent customer service. Would have no hesitation recommending.
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there, thanks for sharing your feedback. It’s great to hear Corey talked you through the options and delivered such strong support. We appreciate your recommendation and your time in leaving this review.
— Three Social Media Team
Very friendly staff
Very friendly staff. Sat down and talked through deals and what I needed/wanted. Ended up with a great deal that exceeded my expectations. Luke was excellent throughout and very friendly/helpful.
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you so much for your lovely feedback, Russell! It’s wonderful to hear that Luke and our team guided you so well and helped you find an offer that exceeded your expectations. ✨ – Three Social Media Team
Nicole at brae head shopping centre was…
Nicole at brae head shopping centre was absolutely brilliant traded in my honour Pro 400 she managed to help me save money every month absolutely delighted and my new phone is Samsung z26 ultra so big well done to Nicole
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi, Angela! We’re delighted to hear that Nicole at our Braehead store gave you such attentive support and helped you secure a better monthly plan. It’s wonderful to know you’re pleased with your new device and overall experience. 😇 - Three Social Media Team
Great service today in Braehead from…
Great service today in Braehead from Graham and Corey. Went In for help transferring my phone data onto another. Was done for me without a problem. Thank you
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Eds!
Graham and Corey sound brilliant and it’s lovely to hear how smoothly they helped you move everything over. Such easy friendly support always makes a visit feel that bit better! 🎉 -Kashish
New phone
I popped in to the store as my phone kept turning off and was almost impossible to use. I tried looking online but I found it very confusing.
I was very warmly welcomed into the store by Andrea and she proceeded to talked me through options for new phones. She compared three different phones and went over each of the phones features to make sure I was making an informed decision.
I walked away with a new phone ordered, it arrived the other day and is great. I am so happy I popped in and I honestly cannot fault the service. Thank you very much Andrea!
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Amy, it’s brilliant to see Andrea created such a welcoming and clear experience, taking the time to guide you through each option so you could feel confident in your choice. Delighted everything came together smoothly with your new phone arriving and living up to expectations, leaving you so pleased with the overall experience. — Three Social Media Team
Couldn't be more courteous on entry
Couldn't be more courteous on entry, very assertive. Liked to see me get a good deal.
Pardeep was straight to the point and very helpful. 👏👏👏🫶👍👌👌😎
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
That’s brilliant 🌟 Craig, we're thrilled that Pardeep provided such polite, focused care to ensure you secured an excellent deal. Here’s to more happy moments coming your way 😊 -Arvind
Brilliant and pleasant staff.
Emily and Luke were both very knowledgeable and helpful when I was changing my contract and then when I brought my husband over from Tesco Mobile and renewed his phone and contract with Three
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to share this, Christine. We’re delighted to hear Emily and Luke gave you such brilliant support with both contracts. Your kind words mean a lot. -Ayesha
Mark at the braehead 3 sfore was…
Mark at the braehead 3 sfore was exceptional for customer service he was kind politely spoken very patient when we were trying to change our sim contract number because of spam and bot farm calls he even helped us phone 3 business and the line was super quiet and the lady at the other end her accent was hard to make out n repetitive however like an absolute professional he dealt with her on our behalf calmly and got the job done he is an absolute shining example of what customer service should be like all the time and deserves a bonus raise or gift card for his professionalism - he is an absolute credit to the store blown away with our experience - 100 out of ten for mark
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Leeann, we are absolutely thrilled to hear about your incredible visit to our Braehead branch. It is wonderful to know that Mark provided such stellar support, showing immense patience and handling everything on your behalf to get your situation completely resolved. -Shivam
Andrea was very helpful
Andrea was very helpful, took her time explaining things, went out of her way to try and find the best deals for us, and was fun to talk to while doing so.
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Calum, it is wonderful to hear that your recent interaction was both informative and thoroughly enjoyable. We are incredibly glad Andrea could step in to review the options carefully and ensure you secured the absolute best value for your needs. -Shivam
Pardeep
Had a great time with Pardeep! He was calm, informative and trustworthy. Would highly recommend getting a contract upgrade with him. He really gave me the best deal- thank you! :)
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you, Kennedy, for such a fantastic review! We're really pleased to hear that Pardeep was able to guide you and your partner to the right deals and provide clear answers to your questions. Your recommendation means a lot. 😇 -Prabhjeet
Came in got new phones mark was very…
Came in got new phones mark was very helpful explained everything carefully and knowable. Look forward to being apart of 3
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Your words are a real highlight ✨ Craig. Mark delivered insightful and assured guidance, getting your new phones in place while leaving you excited to be part of what’s ahead 💫 -Arvind
Dealt with Graham in braehead branch…
Dealt with Graham in braehead branch very professional helpful and friendly
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Your words are a real highlight ✨ Ryan. Great to know Graham delivered such refined support with a warm and respectful approach at Braehead 💫 -Arvind
The staff are very helpfull and nothing…
The staff are very helpfull and nothing is to much and Rahel
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Craig, thank you for sharing your feedback, we are glad that Rahel and the rest of our team looked after you so well and went out of their way to make sure you were completely sorted! Your appreciation means a lot to us. -Shivam
Brilliant 3 Store
Staff were so friendly, made the process so easy... we updated a contract and got a new sim card all in the space of 10 minutes and saved so much money compared to other providers, big thanks to Nicole! :)
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Abbie! Thank you so much for ⭐⭐⭐⭐⭐ review about Nicole! Hope you have a wonderful day 🙂 -Kashish
Nicole was very helpful and nothing was…
Nicole was very helpful and nothing was a bother. Helped me purchase and set up my new phone
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Yay, Linda 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We’re so pleased to hear Nicole provided such supportive service and helped get everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Had issues with online order but coming…
Had issues with online order but coming into store was a pleasure. Corey was really helpful and sorted the issues straight away awesome customer service.
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Wow, John 😊 Corey stepped in with real focus and brought everything back on track right away, turning things around for you. It motivates us to keep improving and delivering even better experiences every day 🎉 -Arvind
Excellent experience
Excellent experience - thanks to Corey who solved all my issues today
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Ian, you've just made our day ✨ We're thrilled that Corey used his stellar expertise and ensured everything was sorted just the way you needed 🌟 -Arvind
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