I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... See more
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We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... See more
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
Company replied
The girl Rachel helped me with everything I needed and was super patient with me and spoke through all the options I had so was delighted with the customer service
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Company details
About Three UK - 3Store Glasgow (Braehead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom
- 01418861919
4.9
Excellent
178 reviews
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Had issues with online order but coming…
Had issues with online order but coming into store was a pleasure. Corey was really helpful and sorted the issues straight away awesome customer service.
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Wow, John 😊 Corey stepped in with real focus and brought everything back on track right away, turning things around for you. It motivates us to keep improving and delivering even better experiences every day 🎉 -Arvind
Excellent experience
Excellent experience - thanks to Corey who solved all my issues today
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Ian, you've just made our day ✨ We're thrilled that Corey used his stellar expertise and ensured everything was sorted just the way you needed 🌟 -Arvind
I came in to say my husband had died
I came in to say my husband had died. I was dreading dealing with this but the girl who served me was so helpful and understanding. I've even ended up with a better deal! Win win
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Liz, thank you so much for sharing this, and we’re truly sorry for the loss of your husband. It means a lot to hear that, during such a difficult moment, you were met with kindness and understanding. We’re glad the team member was able to support you and even help you find a better deal. -Kashish
Graham helped very very quick and easy
Graham helped very very quick and easy
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey there, we’re so glad to hear that Graham was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
I had a great experience in my local 3…
I had a great experience in my local 3 store. The staff were extremely helpful and sorter my problem right away. They also saved me money which was amazing
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Laura, thanks for taking the time to share your experience. Fantastic to hear everything was sorted smoothly and you left with a saving as well. -Shivam
Laura was very helpful to me in the…
Laura was very helpful to me in the Braehead store today. Now sorted.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Wow, Linda! It’s fantastic to hear Laura at our Braehead store made everything seamless and gave you such a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Laura at the 3 store was a great help…
Laura at the 3 store was a great help and not only fixed my account issue but saved me money on my monthly sim.
May 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi David, thank you so much for the ⭐⭐⭐⭐⭐ feedback! We love hearing that Laura was able to sort your account issue and even save you some money, that’s what great support should feel like 😊.
Took me through all available options…
Took me through all available options with honesty and transparency
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks a ton for your review, Joe! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ -Kashish
Andrea
Andrea - was excellent - brilliant and helpful - fantastic customer service - good chat throughout fixing my new phone - Darren from Linwood.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Darren, it’s great to know Andrea made your visit a smooth and enjoyable experience while getting your new phone sorted at our Linwood store 😊 It’s always good to see our team making things easy and engaging. -Shivam
Reply from Three UK - 3Store Glasgow (Braehead)
This is the kind of feedback that makes us smile, Lorraine! 😊 We’re thrilled to know Corry made such a strong impression. 🌟 -Veronica
Staff worker in store
Staff worker in store, Greg went above and beyond to help us with our account issues. He was very patient, understanding and handled everything for us. We are very thankful for his help.
May 19, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Julie! We're delighted to hear that Greg went the extra mile, showing incredible kindness and clarity while sorting out your account issues. Thank you so much for sharing your experience. 🥰 -Prabhjeet
Andrea from the Braehead store helped…
Andrea from the Braehead store helped me today with an issue I was having with my business hub and went over and above and it was a 10/10 service .
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Really appreciate your feedback, Colin. Andrea’s commitment to giving exceptional service shines through, and we’re glad she was able to fix the issue with your business hub so effectively. -Manavata
Fantastic helpfully
Fantastic helpfully, really took time to help and explain all the options x Nicole was super helpful
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you for taking the time to share your experience! We're delighted to hear that Nicole made everything straightforward and supported you so well. Have an amazing day ahead! -Afaq
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there 🌟 We’re delighted Rachel ensured your data transfer went through smoothly and everything was set up just right. -Arvind
Corey was incredibly helpful today
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
This truly brightened our day 🌈 James, We’re delighted Corey made everything come together smoothly and left such a positive impression. Here’s to more great moments ahead ✨ -Arvind
Great service today instore from both…
Great service today instore from both Finlay and Corey. Got me a phone sorted and set it all up for me.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there, thank you for your feedback. We’re delighted to hear Finlay and Corey provided such helpful support, got your phone sorted, and set everything up for you. Have a wonderful day 😊 -Samad
Staff were great and Nicole was very…
Staff were great and Nicole was very helpful with getting us sorted with everything ❤️
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Creating smiles and delight is what we’re proud to bring to our customers every day, Brooke. Nicole made it happen beautifully. We hope you have a wonderful day. -Ashifa
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Anne, we’re pleased to hear you had a positive experience. It sounds like Nicole provided excellent support and made sure you were well looked after during your time with us. -Kishan
Pardeep understood the issue I was…
Pardeep understood the issue I was having and came up with a solution which suited me.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Scott, thank you for your feedback. It’s great to know Pardeep carefully looked into things and provided an option that suited your needs well. -Suhaas
Customer Adviser Mark did a brilliant…
Customer Adviser Mark did a brilliant job helping me with my account. I had a problem with my Esims and he was able to have it fixed in good time.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Mikey. We are glad to hear that Mark provided the expertise required to get your digital SIM functional again. It is positive to know that this matter was resolved promptly for you. -Kishan
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