I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... See more
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We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... See more
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
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The girl Rachel helped me with everything I needed and was super patient with me and spoke through all the options I had so was delighted with the customer service
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Company details
About Three UK - 3Store Glasgow (Braehead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom
- 01418861919
4.9
Excellent
178 reviews
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The girl Andrea was helpful helping…
The girl Andrea was helpful helping cancel alot of account that I have had, as I am not good doing things on line or over the phone as I get anxious and flustered could help help me enough thank you so much for your help
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Tricia, we’re pleased Andrea provided patient, professional care, put the account changes you needed in place, and kept the process calm and reassuring. -Kishan
5* Corey
Came in to help my mum to get broadband for her home, there was an advertisement of business roaming. My business account for mobile is with 3. I upgraded my broadband & myfy. Corey was great very knowledgeable. Put the sims in for us so its just a case of plugging in when we got home.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Tina! Huge thanks for the lovely words. Corey will be thrilled! We’re happy your visit turned into an easy upgrade day. Hope the new setup makes home even more comfortable. 😊 -Ayesha
Corey was fantastic
Corey was fantastic. Walked out with exactly what I asked for with added extas ( MIFI) He found me the best deal too !!! What a lovely guy. Thanks Corey
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Angela, it feels amazing to know Corey made everything seamless and helped you secure the best deal. Thank you for the glowing 5⭐ review. -Afaq
Corey could not have been more helpful
Corey could not have been more helpful. He made switching phones so easy and hassle free. I will definitely be returning, one very happy customer
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Now that’s service at its finest! A huge shout-out to Corey for making your visit amazing, and we’re delighted to know it meant so much to you, Naomi. We'll be excited to welcome you back soon. -Ashifa
Mark was really helpful and sorted…
Mark was really helpful and sorted everything we needed for renewing our sim plans. He also advised on our PAYG sims for holidays. Fantastic service!
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you for sharing your experience Betty! It’s great to hear Mark was able to help with your SIM renewals and offer useful PAYG guidance. 😊✨ -Veronica
Mark at Braehead was fantastic
Mark at Braehead was fantastic! So helpful, nothing was a problem and sorted out our issues. Very knowledgeable- Thank you!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you for sharing this. It’s wonderful to hear that Mark at Braehead made your visit smooth and supported you so well. Hope to see you again soon! -Afaq
Our server Corey was a great help and…
Our server Corey was a great help and super patient.
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Catherine, we’re thrilled Corey delivered exceptional service! Thank you for taking the time to leave us a 5 ⭐ review. -Neha
Reply from Three UK - 3Store Glasgow (Braehead)
Hey David! We love hearing this. Corey brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
For Business there Is only Three Experience
We needed a business deal and we were treated like we were business owners as well as Mark our business agent on the day knew everything that was to do with the product we desired for our business, we are delighted to have chosen Three to be our network of choice for our business.
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Edwin, that’s brilliant! We are pleased that Mark’s knowledge and guidance met your expectations. We’re honored that you selected Three as your business network, and we look forward to serving you further. -Veronica
Andrea was extremly patient and very…
Andrea was extremly patient and very professional . She even transferred all my information onto my new phone .
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Boom 💥 Reviews like yours make our day, Lillian. We're thrilled that Andrea provided such calm and expert support while switching everything over to the new device. Wishing you many smiles with the new tech ❤️ -Arvind
The staff were great
The staff were great, very competent, very happy.
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Gerry, we want every customer to feel just as happy with our service. 🌺 Thanks for taking the time to share the joy! -Ayesha
Excellent customer service by Corey.
Excellent customer service by Corey.
Have switched provider.
New SIM card contract at a competitive price. Easily done.
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
That’s fantastic to hear, Kathleen! 🌟 We’re thrilled that your journey with Corey has been seamless. Thank you for sharing your experience, and have a wonderful day! 🥰 -Kashish
Corey very helpful
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hello George, we’re overjoyed to know Corey provided the support you needed. Thank you so much for the 5 ⭐ review! -Suhaas
Emily was extremely helpful and managed…
Emily was extremely helpful and managed to sort me out with an upgrade im less than 30 minutes
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Niall, thanks for the post. It’s great to hear Emily provided the right support to get your new deal sorted so efficiently. -Kishan
Visited the store today
Visited the store today. Mark rectified the problem I was having. Lovely chap who provided great friendly service. I have been with Three for a good number of years now. Wouldn’t go anywhere else.
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Amazing! 🎉 We’re delighted to hear that Mark was able to resolve your issue with such warmth and professionalism. It’s wonderful to know that his attentive support made your visit a positive experience. Your loyalty over the years means a great deal to us. 😇 -Prabhjeet
Renewal experience
Nicole (red hair) helped me sort out a good renewal package for a good price, including some extras that I didn’t previously have. Excellent to deal with and good customer service too.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you for taking the time to share your experience, Carole. We’re overjoyed that Nicole guided you with such care and helped you walk away with a refreshed plan that feels just right. Your appreciation really stands out. -Manavata
Nicole M at the three store was very…
Nicole M at the three store was very helpful
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Ian, that's amazing! 🎉 We're so happy you had an exceptional service experience with Nicole. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Excellent customer service…
Went into store met with Nicole M ( the new one!!) She was so friendly and explained all options for me. Discussed broadband options too and will definitely considering moving over to 3 when contract ends. Nicole is a real asset to the Braehead store. It's very refreshing to come into a store and being met with a smile! Great customer service!! Many thanks
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Andrea, it’s a pleasure to hear about your visit to our Braehead store. We’re delighted that Nicole provided such a warm welcome and clear guidance on our various plans. It’s great to know you’re thinking of joining us fully in the future, and we look forward to seeing you again. -Kishan
Great service Corey was super helpful
Great service Corey was super helpful, kind, polite and respectful.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Ilia, that’s superb! We’re glad that Corey sorted everything out smoothly, and we’ll be happy to see you again. Thank you for sharing this wonderful 5⭐ review! -Ayesha
Thank you to Finlay at the Braehead…
Thank you to Finlay at the Braehead store. His knowledge and patience were greatly appreciated
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
MJ, thank you for your feedback. We’re happy to hear that Finlay at our Braehead store made your experience a fabulous one. Hope you have a wonderful day! 😊 -Neha
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