I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... See more
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We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... See more
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
Company replied
The girl Rachel helped me with everything I needed and was super patient with me and spoke through all the options I had so was delighted with the customer service
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Company details
About Three UK - 3Store Glasgow (Braehead)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, United Kingdom
- 01418861919
4.9
Excellent
178 reviews
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Corey helped quickly and clearly
Corey helped quickly and clearly. Great for an autistic individual with challenges around interaction.
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thank you for sharing your experience! 🌈 We’re so pleased Corey’s kindness and clarity made the service feel comfortable and supportive. 💕 -Shivam
Awesome service as usual top class
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Chris, thank you for your kind feedback. We’re delighted to know our service meets your expectations and appreciate your continued trust in us. -Suhaas
Corey was fantastic
Corey was fantastic, he very helpful and was able to assist us quickly. Would highly recommend the Braehead store
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Connor, thank you for your kind words! We’re thrilled to hear Corey at our Braehead store was so helpful and quick to assist. Your feedback means a lot to us. -Suhaas
Andrea had great customer service and…
Andrea had great customer service and helped me with everything I needed and more, was taken straight away to get things sorted. Amazing customer service
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Emily @ Braehead
Emily was extremely helpful and offered us options all aligned to our requirements.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi there, we love hearing this 🌟 So pleased that Emily guided you towards the option that suited you best. Thanks for sharing your experience 😊 -Arvind
Easy friendly conversation
Easy friendly conversation. Simple explanations and clear information about what 3 could offer to suit us. Excellent.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Andrew, thank you for sharing your feedback. We’re delighted to hear the conversation felt easy and friendly, with clear guidance that matched your needs. Your kind words mean a lot to the team. ☺️ -Prabhjeet
Corey was very informative and he made…
Corey was very informative and he made it easy to understand how the broadband works and what sort of coverage I can expect for my area. He answered all my questions well and has made excited to try out the product.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Samantha, it’s great to hear Corey made everything clear for you. We’re glad he could answer your questions and helped you feel confident getting your new broadband up and running. -Kishan
PARDEEP HAS BEEN ETREMELY HELPUL IN…
PARDEEP HAS BEEN ETREMELY HELPUL IN HELPING ME WITH MOBILE PHONE. CANT THANK HOM ENOUGH. 10 OUT OF10
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Christine, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Pardeep at the Three store in Braehead…
Pardeep at the Three store in Braehead was super efficient and quick in dealing with my issue regarding my device. Stress free and happy to help.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hi Shelby, it’s great to hear that Pardeep at our Braehead store was able to help with your device. We're glad the team could make your visit a smooth and positive one. -Kishan
First class support
After struggling with my phone and not being able to get proper guidance that I understand from the call centre, I want to thank Andrea in the 3 store for her support and patience
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Tracey. Thanks for taking the time to send over this 5⭐ review about the service you received from our Andrea. We really do appreciate it 😊 -Jade
I am so grateful 2 three the staff…
I am so grateful 2 three the staff fixed my fone. I am a pensioner and not very sure about technoligy .nothing is any bother for them. This is the. Braehead shop in glagowthank you they are wonderful....
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Linda, that’s amazing 😊 We’re so glad our Braehead team gave you such caring and supportive service. Thank you for sharing your experience with us 💛 -Arvind
Eva do a very good job explaining all…
Eva do a very good job explaining all plans and described them. Very friendly
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Thanks for the glowing review, Facundo ✨. We’re delighted Eva was able to guide you clearly and make the experience enjoyable 😊. -Shivam
Corey was very helpful.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Kerrie! We always want to give our customers the best 🎉 It feels amazing to know that Corey was able to sort everything out and make the experience smooth 😇 -Ayesha
Corey was really kind and helpful
Corey was really kind and helpful. First class service.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Creating smiles and delight is what we’re proud to bring to our customers every day, Darren. Corey made it happen beautifully, and will be thrilled to hear this! Notes like yours always make us smile! 😊 -Ashifa
Luke's knowledge and manners put you at…
Luke's knowledge and manners put you at ease, everything explained simply and easily understood
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
What a sweet 5-star rating, Peter! Luke is truly exceptional, and we’re so glad he was able to make everything right for you. Thank you! ☺️ -Kashish
Excellent Service from Luke
Quick service, well informed and excellent service from Luke at Braehead
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey Jane! Thank you for sharing your experience. We’re delighted that Luke was able to provide you with outstanding support at our Braehead store. Wishing you an amazing day! ☺️ -Kashish
Lovely staff
Lovely staff. Very knowledgable. Luke Docherty was the Three colleague.
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
We’re happiest when customers feel confident with our service. Luke’s dedication made a difference. Wishing you continued happiness, Robert! ☺️ -Ayesha
Excellent service
Excellent service, Meghan was very helpful and knowledgeable about the product I bought
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
That's impressive, Al. We’re so glad Meghan was able to support you and make your experience seamless. Your feedback means a lot to us. 😊 -Prabhjeet
Reply from Three UK - 3Store Glasgow (Braehead)
Hi John! 🎉 It’s great to hear you had a positive experience. We’re glad our support hit the mark for you and we appreciate you sharing this. -Kishan
Amazing service from Rachel.
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow (Braehead)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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