Excellent service and advice. The sales advisor went out of their way to give various options for an upgrade to my iPhone. The process for the upgrade was seamless and the deal value for money. I woul... See more
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Really great experience buying my new phone today. Ali was friendly, helpful and professional from start to finish. He took the time to explain everything clearly and made the whole process easy and s... See more
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Stopped in to get a new SIM and adjust our current plans. Lee was top notch, making sure everything worked, answering my questions, all of it. Went very smooth. Could've done it online but Lee made i... See more
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Went in to understand their broadband options and were quickly attended to. Zobia offered advice and thoroughly explained what they offered, being friendly and informative. We were able to find a cont... See more
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Company details
About Three UK - 3Store Glasgow Buchanan Street
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
55-56 Buchanan Street, G1 3JL, Glasgow, North, United Kingdom
- 01412484267
4.9
Excellent
115 reviews
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Dec and Paris very helpful
Dec and Paris very helpful. Dec got me sorted with new phone and 5G wireless. Came in after the weekend and Paris was efficient at transfering all the data from old shattered phone, saving me a lot of time and trouble. Exellent staff and service. Top marks.
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Brilliant 5⭐ feedback, Jamie! Dec and Paris clearly made your upgrade effortless from start to finish. We’re thrilled their support left such a strong impression. Thanks for letting us know! 🙌💙
— Three Social Media Team
Reply from Three UK - 3Store Glasgow Buchanan Street
Hello James, it is wonderful to hear that you received such exceptional assistance from Lee during your interaction. — Three Social Media Team
Very friendly and helpful staff
July 5, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hey there, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Had a very good experience with one of…
Had a very good experience with one of the employees Luke! He was very friendly and sorted everything for me!
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks a ton for your review, Maya! Luke really nailed it, and we look forward to serving you again. ☺️
— Three Social Media Team
A big Thank you to paris.
A big Thank you to paris.
Great help and easy to speak to.
Five stars *****
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hello David, we’re really pleased to hear Paris made everything clear and comfortable for you. - Three Social Media Team
Had some very specific questions…
Had some very specific questions regarding home broadband and the advice and guidance was informed and helpful. Brilliant customer service.
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
That’s fabulous, Craig! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5⭐ review! -Neha
⭐⭐⭐⭐⭐ Thanks to Zobia!
⭐⭐⭐⭐⭐
I had an excellent experience at Three thanks to Zobia. She was extremely attentive, patient, and understanding throughout the whole process of setting up my new WiFi. She took the time to explain everything clearly, answered all of my questions, and made sure everything was sorted properly before I left.
Her friendly attitude and willingness to help made what could have been a stressful process very straightforward and hassle-free. The customer service she provided was outstanding, and I really appreciated the effort she put in to ensure I got the right solution for my needs.
Thank you, Zobia, for your excellent service – you’re a real credit to the Three team!
June 17, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
That’s brilliant 🌟 Realistic, we are glad Zobia provided such expert attention and clear guidance to get your new WiFi sorted smoothly. Our team is thrilled to know her spot-on support left such a strong impression 💛 -Arvind
Tia was exceedingly patient and…
Tia was exceedingly patient and helpful. She sorted out the 3 different problems. She was very pleasant.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Martin, we are delighted to hear about your positive experience. It is great to know that Tia provided such superb and comforting support while successfully resolving all of your separate technical matters during your interaction. -Shivam
Positive interaction with salesperson…
Positive interaction with salesperson Zobia -confident, polite, professional, good explanation as to why previously unnecessary upgrade was wholly necessary. An asset to the team.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for sharing this feedback, James! We’re glad Zobia made the upgrade process smooth and easy for you. 😊 -Veronica
Zobia Excellent insight
Zobia Excellent insight. Clear, concise, and very informative
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your feedback, Javid! We’re pleased that Zobia was able to sort things out for you so efficiently. ✨ -Veronica
Zobia very friendly service 💯✌🏻
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Wow, Shabir! It feels incredible to know Zobia made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
The service person Zobia in Glasgow…
The service person Zobia in Glasgow Buchanan Street explained the process of my purchase clearly and succinctly. She was very friendly and helpful.
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Fantastic to know 🌟 Katrina. Zobia delivered clear and precise guidance at Buchanan Street with a warm and attentive approach, with everything presented with clarity 💫 -Arvind
Fantastic service today from Tia
Fantastic service today from Tia! Lovely young lady,quality care, patience and knowledgeable experience, very happy customer.Well done Tia 😊
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hello Sandra, we’re so glad you’re happy with our service from Tia, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Luke is a good adviser
Luke is a good adviser. Good understanding he knows how to convince customers. I really appreciate his service. He is very kind and polite.everything in this message comes from the bottom of my heart. Thanks again
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Isaac! 😊
Love the energy in your message, it’s clear Luke really made your day with his kindness and guidance. We’re so grateful you shared this with us! 🙌 -Ayesha
Zobia was very friendly and helpful
Zobia was very friendly and helpful. She made buying my home broadband very easy. Service was efficient. Thank you.
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Love this energy 🎉 Raste. Zobia brought such warm and attentive care, making your broadband setup feel smooth with a clear and steady approach. Wishing you a smooth path ahead 💐 -Arvind
Zobia provided an amazing service
Zobia provided an amazing service. She was very helpful. She was very kind. Thank you
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your lovely feedback, Abdul! We’re so happy that Zobia made your experience a great one. ✨ -Veronica
Cheers Grant! All the best.
Grant was extremely helpful while doing my Son's phone and SIM upgrade, excellent customer service.
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for sharing, 🎉 David! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
I had been trying to get a sim only…
I had been trying to get a sim only deal, I tried to do on the phone whilst paying my bill, but had some technical difficulties, the in store service was efficient and friendly. Thank you Zobi.
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your kind review, Robert. We’re really pleased to hear that Zobi was able to give you friendly and efficient support in store, especially after you’d run into technical issues over the phone. It’s great to know you were able to get your SIM‑only plan sorted smoothly in the end. 😇 -Prabhjeet
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you so much for sharing your experience, Curtis! We’re thrilled to hear that Zobia made everything easy for you. 😊 -Veronica
Fantastic experience with Grant and…
Fantastic experience with Grant and Stuart!! Top class performance swapping phone over.
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks a ton for your review, John! 🎉Grant and Stuart really nailed it, and we look forward to serving you again. ☺️ -Kashish
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