I went into 3 shop in gravesend to ask about using a Huawii app, when I explained my problem to Alex he asked me if I had my connecting device with me, he done everything for me while asking questions... See more
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Rasheed was expectionally experienced! He saved my family and I for paying a lot from other network provider. Great customer service I’ve have ever received so far! It’s a 10 for me! ~Victor Adeoye, S... See more
Company replied
Been to the storee today to get iphone on my contract, I was served by Harman and explained well about the contract and the price that increases every year.
Company replied
I met with rasheed he provide me excellent service very experie and staff thank u so much
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Company details
About Three UK - 3Store Gravesend
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
82 New Road, DA11 0AF, Gravesend, South, United Kingdom
- 01474355463
4.9
Excellent
85 reviews
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Sherry was really helpful and polite…
Sherry was really helpful and polite today thank you for everything
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hello Sadiye, thank you for sharing your feedback. We’re really pleased to hear Sherry made your visit a positive experience. -Shivam
Nav has been more than helpful
Nav has been more than helpful. She was very good when I came in with my 98 year old neighbour. She explained everything perfectly and took time to listen.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Lesley, it’s truly uplifting to hear how thoughtfully Nav supported you and your neighbour. Her patience, clarity and care really stand out, and we’re grateful you shared this moment with us. -Manavata
Nav excellent service very helpful.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for sharing this, Eddie! We’re delighted to hear that Nav provided such great support and made your experience a smooth one. -Afaq
Hamon was very friendly and helpful in…
Hamon was very friendly and helpful in making sure we can use the home broadband and was polite and courteous to me
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Paul, it’s fantastic to know Hamon ensured your connection was ready without any hassle. Here’s to smooth streaming ahead. -Ashifa
Thank you Alex for the new phone
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Sampurna, thanks for sharing this. Great to hear Alex was able to help you get your new phone sorted. -Kishan
Navi helped me a lot and I'm really…
Navi helped me a lot and I'm really happy with the service provided with her. The deal I got I am really happy with it.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Paramjit, we’re glad Navi’s assistance made your experience smooth. Thank you so much for your glowing 5 ⭐ review. -Suhaas
Excellent Services by sherry.
Excellent Services by sherry.. highly recommended.. thanks
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Elisha, thank you for the lovely shout for Sherry. Great to hear she looked after you so well and that you’d happily recommend us. 💙 -Kishan
Anazing service from Alex and the…
Anazing service from Alex and the gravesend sim. As an existing customer im very happt with the phone and service i received. Helped me put the screen protector as well.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
That’s fantastic to hear, Vasile! 🌟 We’re so glad to know Alex made your experience special. Your appreciation means a lot, you’ve brightened our day! 😉 -Kashish
Ajay made upgrading my phone easy
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Absolutely fabulous, Ellora! We’re so glad Ajay was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Sherry was fantastic to work with
Sherry was fantastic to work with! She helped us secure a new contract and smoothly handled updates to our existing one. Great communication, quick responses, and very professional throughout. Highly recommended!
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Sukhjinder, this is wonderful! So glad Sherry could guide you through the whole process with such great communication and care. 😃 -Ayesha
I was there yesterday and I was due for…
I was there yesterday and I was due for an upgrade and then I meet Ajay there he helped me there for upgrade and he gives reasonable price for my next 2 years plan I am very happy with the service.
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for sharing your experience, Jaideep 🙌✨. We’re delighted that Ajay was able to guide you seamlessly through your upgrade 🎉📱. -Neha
Got my new s26 ultra from Alex today
Got my new s26 ultra from Alex today. Finally replaced my s20. Also got a samsung tableta for an amazing price. Just a tenner extra.
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hello Petre, it’s great to hear you’ve upgraded to the S26 Ultra. That sounds like a brilliant deal on the tablet too, and we hope you enjoy getting to grips with all your new Samsung tech! Thanks for taking the time to share your experience with Alex. -Kishan
Nav is good person to talk and help us…
Nav is good person to talk and help us to solve our enquiry nice to talk with her and very helpful nature
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thanks so much, Rupinder! Nav will love this. She’s always kind, patient, and happy to help, so we’re glad you felt that :) -Ayesha
Service was excellent
Service was excellent! Made sure I understood everything correctly
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Liam, we’re delighted our team explained everything clearly for you. Thank you for sharing your experience. -Suhaas
I was informed by email of the new s26…
I was informed by email of the new s26 series. Came in and was greeted by Alex. He got me the s26 ultra for an amazing price. Gave me a quick run of the device aswell,very well explained. Thank you Alex and the gravesend team.
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I am very happy with the service i…
I am very happy with the service i received in store by Alex. I have got a new phone and a watch and i am happy with the deal I got.
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Anries! We’re absolutely buzzing to hear how happy you are with your new phone and watch and it’s great to know Alex was able to help you throughout. 🥳 -Ayesha
we visited Gravesend store today to…
we visited Gravesend store today to renew our sim contract and we meet to Ajay there and he help us to move our contract to business and give us better deal. thank you Ajay.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for taking a moment to share your experience. We’re glad to hear that Ajay at our Gravesend branch provided helpful guidance and assisted you in moving to a business contract with a deal that suited your needs. Here’s to smoother days and great experiences ahead. Raja 😊 -Arvind
Good experience with three contract
Good experience with three contract. The staff there are very hard working and support to everyone. Amazing …..
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Komalpreet! We’re delighted our team’s dedication and attentive care made your agreement experience so positive. Thanks for sharing. -Kishan
Outstanding service provided by Navi
Outstanding service provided by Navi. Thanku so much for everything.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Gagandeep, knowing that Navi supported you with such dedication and made your experience feel genuinely special is truly uplifting. -Manavata
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