Three UK - 3Store Gravesend Reviews 

85
TrustScore 5 out of 5

4.9

82 New Road, DA11 0AF Gravesend, South, GB


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Rated 5 out of 5 stars

I went into 3 shop in gravesend to ask about using a Huawii app, when I explained my problem to Alex he asked me if I had my connecting device with me, he done everything for me while asking questions... See more

Company replied

Rated 5 out of 5 stars

Rasheed was expectionally experienced! He saved my family and I for paying a lot from other network provider. Great customer service I’ve have ever received so far! It’s a 10 for me! ~Victor Adeoye, S... See more

Company replied

Rated 5 out of 5 stars

Been to the storee today to get iphone on my contract, I was served by Harman and explained well about the contract and the price that increases every year.

Company replied

Rated 5 out of 5 stars

I met with rasheed he provide me excellent service very experie and staff thank u so much

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Gravesend

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 82 New Road, DA11 0AF, Gravesend, South, United Kingdom

  • 01474355463

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

30,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Navi

We found our experience most helpful and we asked all the questions and the questions we asked back was most helpful.

October 6, 2025
Unprompted review
Three UK - 3Store Gravesend logo

Reply from Three UK - 3Store Gravesend

Thanks for this amazing 5⭐ review, Joanne. Well done Navi 🎉 Keep it up! -Jade

Rated 5 out of 5 stars

Thank you

The man who helped me, Alex, solved my problem and showed me a new feature to use on my s25 ultra. I'm am very happy with the service.

October 4, 2025
Unprompted review
Three UK - 3Store Gravesend logo

Reply from Three UK - 3Store Gravesend

Hello.

We're super glad to hear Alex was able to help you and resolve the problem. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Good service

I was greeted promptly and respectfuly from the second I walked in the store. I was explained everything I needed to know about the broadband and sim contract. I will be moving from Vodafone to three after my contract is over.

October 4, 2025
Unprompted review
Three UK - 3Store Gravesend logo

Reply from Three UK - 3Store Gravesend

That's excellent news. We're glad to hear the team was so helpful.

Thanks for taking the time to leave feedback. -Pete

Rated 5 out of 5 stars

New phone

Alex was amazing in helping getting a new phone. Thank you gravesend team!

October 4, 2025
Unprompted review
Three UK - 3Store Gravesend logo

Reply from Three UK - 3Store Gravesend

Hey there.

Sounds like Alex did a fantastic job. We're super glad to hear that. Thanks for taking the time to leave feedback. -Pete

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