Helpful staff who have a right attitude, personal touch - giving you time to try at aright decision, product variety, ease flow of understandable processes. Impressive step by step informed package... See more
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James the salesperson at 3 was truly excellent. He explained everything very clearly and comprehensively (which is especially useful to an 'old person' like me.) He organised the best deal possible fo... See more
Company replied
James and Naz were a dream team. We visited the store at a particularly stressful time and their calmness and helpfulness have been really appreciated. They should both be given a coffee machine.
Company replied
Visited three today and spoke to Naz in regards to phone transfer as my previous mobile had hugh issues. He was so very patient and gave really good service. Much appreciated.
Company replied
Company details
About Three UK - 3Store Guildford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
112-116 High Street, GU1 3HQ, Guildford, South, United Kingdom
- 01483511719
4.9
Excellent
107 reviews
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James was excellent.
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Monaporn, team members like James turn simple interactions into such top-tier experiences, and we’re thrilled you received such a high standard of care. -Kishan
More than just phones
Caught Naz on a great day. He certainly knows his stuff. Great phone deal and he knows his food too
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Sam, we’re delighted to hear how Naz’s support left such a strong impression. His guidance and personality made the moment special. -Manavata
Naz was really helpful and very…
Naz was really helpful and very efficient and really patient. Very good service.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Big thanks, Lesley! Naz always brings friendly energy and clear support, and we’re thrilled the service felt so good for you. Have a fantastic day 😇 -Ayesha
Naz was super helpful.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey Carole, we’re so happy to know you received the best help from Naz. Here’s to many more happy moments! 🥰 -Ayesha
Naz is always polite and helps with all…
Naz is always polite and helps with all my problems, hes a pleasure.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
We really appreciate your kind words, Tress 🌟. It’s wonderful to hear that Naz consistently supports you and makes everything easier 🙌. -Shivam
Nick was friendly,comprehensive...good…
Nick was friendly,comprehensive...good salesman/ people skills
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Excellent service always responsive.
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Raymond, we’re pleased you’re happy with the support you receive. It’s good to know our team is consistent and there when it matters. Thanks for being with us and for sharing your feedback. -Kishan
Finlay very polite and Patient
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Emma, you’ve made us smile! Finlay’s thoughtful approach made the experience stand out in the best way. Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Gave me in and outs of contract and…
Gave me in and outs of contract and saved money
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great service helpful kind and…
Great service helpful kind and knowledgeable
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Phenomenal, Philippa! 🌈 Your review fills us with happiness, and we’re truly delighted to know you had such a joyful experience. -Ashifa
Reply from Three UK - 3Store Guildford
Hey Beatina! Your glowing 5 ⭐ truly shines. We’re delighted that Nick made everything feel effortless. Hope you have a wonderful day 😊 -Manavata
Informed me of my different options
Informed me of my different options, and I left happy In the knowledge that I got the best contract to suit me.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
That's impressive, Jeroen. It's great to know our team provided excellent support every step of the way in helping you select the contract that best fits your needs. We truly appreciate your support. 😊 -Prabhjeet
Easy simple and knew exactly what I was…
Easy simple and knew exactly what I was looking oking for relaxed process
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Baz has given me excellent service
Baz has given me excellent service. Very helpful and knowledgeable.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thank you for the 5⭐ review, Alicia! We really appreciate you sharing your experience. It’s wonderful to hear that Baz provided you with outstanding care. -Ayesha
Good selling technique
Good selling technique. Pleasant chap Naz. Thank you!
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Naz couldn’t have given me any better…
Naz couldn’t have given me any better service very patient and did everything for me and set up my new phone
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi John, your 5 ⭐ rating has truly made our day. We’re so pleased to hear that everything was arranged smoothly and that you felt well supported throughout. Congratulations on your new phone. -Kishan
Naz and Nick could not have given me…
Naz and Nick could not have given me any more help. They were awesome. Approachable knowledgable and reassuring
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Joe, thank you for leaving us a 5 ⭐ review. We’re delighted Naz and Nick gave you the support you needed. -Shivam
Great service simple instruction and…
Great service simple instruction and really helpful thank you FINLAY
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The staff were naz ,James
The staff were naz ,James, zawadi were amazing so helpful such a easy buy
Very friendly and made it hassle free
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
James was really helpful
James was really helpful, he took the time to understand my requirements
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey Angela, we’re super happy to hear that James was helpful. Thank you for the wonderful 5 ⭐ review. Wishing you a lovely Christmas when it comes 🎄 -Ashifa
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