Ben was very helpful, explained things to me in a way I could understand!! My husband and I both thought what a nice person!
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See what reviewers are saying
James the salesperson at 3 was truly excellent. He explained everything very clearly and comprehensively (which is especially useful to an 'old person' like me.) He organised the best deal possible fo... See more
Company replied
Helpful staff who have a right attitude, personal touch - giving you time to try at aright decision, product variety, ease flow of understandable processes. Impressive step by step informed package... See more
Company replied
James and Naz were a dream team. We visited the store at a particularly stressful time and their calmness and helpfulness have been really appreciated. They should both be given a coffee machine.
Company replied
Company details
About Three UK - 3Store Guildford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
112-116 High Street, GU1 3HQ, Guildford, South, United Kingdom
- 01483511719
4.9
Excellent
108 reviews
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The staff were naz ,James
The staff were naz ,James, zawadi were amazing so helpful such a easy buy
Very friendly and made it hassle free
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
James was really helpful
James was really helpful, he took the time to understand my requirements
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey Angela, we’re super happy to hear that James was helpful. Thank you for the wonderful 5 ⭐ review. Wishing you a lovely Christmas when it comes 🎄 -Ashifa
Nick was very helpful with our…
Nick was very helpful with our questions about coverage on my iPhone. I recommend the Guildford branch if you need help with your tech!!
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
We're glad that Nick was able to give you advice on your signal, Lynne. We appreciate your kind review :) -Scott
Great service guildford shop !
I went into the 3 store today and spoke to Nick and, having failed previously to get any help on the chatline, he was absolutely brilliant and told me what was wrong with my router , and the signal , and I am satisfied. Many thanks
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent service from a very helpful…
Excellent service from a very helpful and polite lad
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Thanks! Your review is really appreciated. -Pete
Friendly and very patient and…
Friendly and very patient and knowledgeable
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Guildford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
James was very helpful and helped me…
James was very helpful and helped me pick out a new iPhone
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
This is what we like to hear, Rose. Thanks for the 5⭐ review! Great work James 🎉 -Jade
Absolutely fantastic service from…
Absolutely fantastic service from Finlay and Steve
Patient, knowledgeable and incredibly helpful
Very much appreciated and would highly recommend
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for this amazing 5⭐ review, Emma. We really appreciate you taking the time to send this over to us! Great work Finlay & Steve 🎉 -Jade
I was happy with how the store manager…
I was happy with how the store manager handled us and various other people in the store and I can is the best experience I've had in a store
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for this fantastic 5⭐ review, Jane. We really do love to hear this! Hope you have a great day 😊 -Jade
Fast and professional
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
We totally appreciate your 5* review - Have a nice day -Maxine
Excellent
In spite of a long wait, I rate the service very highly indeed - the professional knowledge of the store manager is excellent, and attention to detail very helpful. Thank you.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Awesome stuff. Have a wonderful day -Maxine
Really very professional naz was %100
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Naz. We appreciate you taking the time to share this with us. -Michael
Naz was very helpful and was able to…
Naz was very helpful and was able to resolve my issues
November 30, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
zawadi was extremely helpful and sorted…
zawadi was extremely helpful and sorted us out.
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Thanks! Your review is really appreciated. -Pete
Naz and Liv were awesome today
Naz and Liv were awesome today - helped revive my poorly phone and will be upgrading soon. Keep up the great work.
November 23, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great member of staff!!
Great member of staff made the upgrade really quick and simple
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very good service from Liv
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent
Excellent, personable and patient service.
Completely satisfied.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Naz and Azhy helped us to set up my new…
Naz and Azhy helped us to set up my new phone and we're very helpful and kind! Very professional too!
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for this fantastic 5⭐ review, Borislav. We really do appreciate you taking the time to send this over! Great work Naz and Azhy 🎉 -Jade
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