Popped into the Three store in Harlow today and had a fantastic experience. The staff were friendly, helpful, and sorted out exactly what I needed without any fuss. Much better than other network stor... See more
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Had loads of help in store today got new phone and salesman saved me money on other accounts was really happy with service received. We were served by Joel he was extremely helpful and patient
Company replied
honestly my only go to store. when me and my mum visited we always get treated the best, good vibes, laughter with the employees, best deals. what a store should be like. the shift manager i believe h... See more
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Monika was really really welcoming, helpful, and friendly. I wasnt happy with three however monika helped with a solution and understood me very well. Gave me some great deals whilst solving my issue.... See more
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Company details
About Three UK - 3Store Harlow
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 26, The Harvey Centre, CM20 1XR, Harlow, London, United Kingdom
- 01279426726
4.9
Excellent
78 reviews
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Reply from Three UK - 3Store Harlow
Thanks for taking the time to leave a 5⭐ review, Paul. We’re glad to hear you’ve had an amazing experience. -Neha
Joel needs a medal
My phone got some viruses on it and I contacted 3 and the operator advised me to visit my local store which is in Harlow and when I arrived I was met by a staff member named Joel who was an absolute superstar and sat with me and spent his time completely fixing my phone and putting my mind at rest that you again joel👍
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thank you for your feedback, Mr Furman. We’re delighted to hear Joel at our Harlow store provided such reassuring and effective support, taking the time to fully resolve the issue and put you at ease. We appreciate you sharing your experience. -Samad
Was a very brilliant service a nice guy…
Was a very brilliant service a nice guy well mannered Joel
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
This is the kind of feedback that makes us smile, Peter! 😊 We’re thrilled to know Joel made such a strong impression. 🌟 -Veronica
I'm very happy for service from Joel In…
I'm very happy for service from Joel In harlow. Very good help.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Arporn, thanks for sharing this! We’re really pleased to hear Joel at our Harlow store provided such good support and made everything easy for you. We appreciate you taking the time to let us know 😊 -Samad
Victoria was helpful thankyou
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Mamadou, your words about Victoria highlight how genuine expertise can transform an experience. Thank you for taking the time to share your amazing feedback! -Ashifa
Reply from Three UK - 3Store Harlow
Thank you for the 5⭐ review! We truly appreciate you sharing your experience. It's wonderful to hear that Joel provided you with outstanding care. -Ayesha
I have received a great service from…
I have received a great service from Monika. Very patient and welcoming.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Christina, thank you for the lovely review. We’re delighted to hear Monika took such good care of you! Providing a patient and friendly service is what we’re all about, so it’s great to see that reflected in your visit. -Shivam
Very good attention by joel
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Woohoo 🎉 Thrilled to hear joel made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Michael. -Arvind
Reply from Three UK - 3Store Harlow
Hello there! Thank you for the incredible 10/10 shout-out for Monika and Joel! Feedback like this, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa
Noel was professional
Joel was professional, helpful, polite and informative. Five stars all round.
Excellent.
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thanks a ton, Laurence! 🎉 We’re so glad everything went perfectly with Joel, and we can’t wait to welcome you back again! 🥰 -Kashish
Cant thank Joel and Antonella enough…
Cant thank Joel and Antonella enough for there assistance very proffesional a credit to 3 many thanks
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Boom 💥 James! It’s amazing to hear Joel and Antonella gave you such spot on support. Thanks for making our day with this 🌟 -Samad
The store manager Francesco is really…
The store manager Francesco is really helpful and patient, he spent lots time to explain the package/details, also communicated with customer service in behalf of me to sort out the direct debit, I've appreciated for his time and attention.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Ian, thanks for taking the time to leave a review.
It’s great to hear Francesco took the time to explain everything clearly and supported you throughout, including sorting things out with customer services.
We’re really pleased his patience and attention made the experience a positive one for you. -Shivam
Bilyanawas very helpful ni u
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thanks for your review, Krzysztof. It’s wonderful to know that Bilyana offered you the assistance you needed. -Afaq
Monika was really professional,helpful…
Monika was really professional,helpful and brought joy into the bussiness whilst I was purchasing from here and solving an enquiry
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Michael, it is wonderful that Monika provided such great energy and professional support while helping you with your new purchase and your questions. -Kishan
Bilyana what a star
Bilyana what a star. So straight forward, helpful, full of information, thank you so much.
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thanks so much for sharing your kind words about Bilyana it’s wonderful to hear her support brought clarity and made the whole process feel effortless for you. -Manavata
Thank you for the great service and for…
Thank you for the great service and for setying up my phone properly Joel im very happy now.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Amazing, Sabadozinha! We’re delighted to hear Joel was able to set up your phone properly and provide such great service. 🥰 -Prabhjeet
Very friendly and helpful lovely…
Very friendly and helpful lovely people Joel lovely and good fellow
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thank you, Leslie! We’re delighted to hear that Joel made such a positive impression with his friendly and helpful service. 😇 -Prabhjeet
Reply from Three UK - 3Store Harlow
Hello Gloria, we’re overjoyed Bilyana provided such helpful service. We appreciate your feedback. -Suhaas
Joel is Good service he helpme alot
Joel is Good service he helpme alot
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thank you so much for your lovely feedback, Ernestina! We’re really glad to hear that Joel took great care of you and made sure you got the help you needed. -Afaq
Beltane was very helpful & got me…
Beltane was very helpful & got me linked up to roaming!
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
That's amazing, John! We're delighted to hear Beltane made everything easy for you. Thank you for your wonderful 5 ⭐ review! -Suhaas
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