Three UK - 3Store Harlow Reviews 

77
TrustScore 5 out of 5

4.9

Unit 26, The Harvey Centre, CM20 1XR Harlow, London, GB


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Rated 5 out of 5 stars

Popped into the Three store in Harlow today and had a fantastic experience. The staff were friendly, helpful, and sorted out exactly what I needed without any fuss. Much better than other network stor... See more

Company replied

Rated 5 out of 5 stars

Had loads of help in store today got new phone and salesman saved me money on other accounts was really happy with service received. We were served by Joel he was extremely helpful and patient

Company replied

Rated 5 out of 5 stars

honestly my only go to store. when me and my mum visited we always get treated the best, good vibes, laughter with the employees, best deals. what a store should be like. the shift manager i believe h... See more

Company replied

Rated 5 out of 5 stars

Monika was really really welcoming, helpful, and friendly. I wasnt happy with three however monika helped with a solution and understood me very well. Gave me some great deals whilst solving my issue.... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Harlow

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 26, The Harvey Centre, CM20 1XR, Harlow, London, United Kingdom

  • 01279426726

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

All reviews

(77)

31,982 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer service relationship

Good customer service relationship.
Detailed explanation and smiley face at all time.
In all Monica is helpful in her descriptions. Nice interaction.

December 31, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hi Sunday, we truly appreciate you sharing your experience. It’s wonderful to hear that Monica provided you with exceptional support. 🎉 Happy New Year 2026! 😊 -Neha

Rated 5 out of 5 stars

Good cuatomer service

Great help really lovely team takes time an care really happy with service

December 30, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Thanks for your 5 ⭐ review, Eleni, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Professional Service

Profession, fast and Friendly

December 14, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Thanks for this amazing 5⭐ review, Joy! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

I'm very glad and satisfied with the…

I'm very glad and satisfied with the customer advisor Bilyana. She was very kind, attentive and efficient for making us do the best buying decision.

December 13, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hi Cyntia! 🎉 Awesome to hear! Huge shoutout to Bilyana for making your experience excellent. Thank you so much for sharing the feedback! -Kashish

Rated 5 out of 5 stars

Bilyanka was very hard working and very…

Bilyanka was very hard working and very good helpful person

December 6, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Very kind very helpful thx

December 6, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

My service today with the gentleman…

My service today with the gentleman Joel in Harlow branch was kind generous helpful in resolving my problem. He deserves the greatest praise and compliment in regard to patience

November 27, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

That's terrific, Steve, we're really pleased that Joel delivered such high quality service :) Thank you for a great review -Scott

Rated 5 out of 5 stars

Excellent service by Ana

Excellent service by Ana! Fast, professional and truly reliable. Highly recomended

November 20, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Brilliant, Viana! Thank you for the kind words about Ana :) We appreciate you -Scott

Rated 5 out of 5 stars

Excellent service

Fantastic service at 3storr provided by Ana very friendly and knowledgeable

November 6, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Thank you for your review, Robert, that's brilliant. We're so glad Ana could help you :) -Scott

Rated 5 out of 5 stars

I was given good attention

I was given good attention, good advice by Bilyana and Antonella.

November 3, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Thanks for this amazing 5⭐ review, Nancy. We really do appreciate you taking the time to send this over! Well done Bilyana and Antonella 🎉 -Jade

Rated 5 out of 5 stars

Great Sevice sorted my problem with ease

Great Sevice sorted my problem with ease

November 3, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Thanks for this amazing 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Very good service

Very good service. Would definitely recommend

November 1, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Very good service

Very good service

November 1, 2025
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

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