Popped into the Three store in Harlow today and had a fantastic experience. The staff were friendly, helpful, and sorted out exactly what I needed without any fuss. Much better than other network stor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Popped into the Three store in Harlow today and had a fantastic experience. The staff were friendly, helpful, and sorted out exactly what I needed without any fuss. Much better than other network stor... See more
Company replied
Had loads of help in store today got new phone and salesman saved me money on other accounts was really happy with service received. We were served by Joel he was extremely helpful and patient
Company replied
honestly my only go to store. when me and my mum visited we always get treated the best, good vibes, laughter with the employees, best deals. what a store should be like. the shift manager i believe h... See more
Company replied
Monika was really really welcoming, helpful, and friendly. I wasnt happy with three however monika helped with a solution and understood me very well. Gave me some great deals whilst solving my issue.... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 26, The Harvey Centre, CM20 1XR, Harlow, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service relationship.
Detailed explanation and smiley face at all time.
In all Monica is helpful in her descriptions. Nice interaction.

Reply from Three UK - 3Store Harlow
Great help really lovely team takes time an care really happy with service

Reply from Three UK - 3Store Harlow

Reply from Three UK - 3Store Harlow
I'm very glad and satisfied with the customer advisor Bilyana. She was very kind, attentive and efficient for making us do the best buying decision.

Reply from Three UK - 3Store Harlow
Bilyana fantastic customer service super attitude 👍

Reply from Three UK - 3Store Harlow
Bilyanka was very hard working and very good helpful person

Reply from Three UK - 3Store Harlow
My service today with the gentleman Joel in Harlow branch was kind generous helpful in resolving my problem. He deserves the greatest praise and compliment in regard to patience

Reply from Three UK - 3Store Harlow

Reply from Three UK - 3Store Harlow
Excellent service by Ana! Fast, professional and truly reliable. Highly recomended

Reply from Three UK - 3Store Harlow
Fantastic service at 3storr provided by Ana very friendly and knowledgeable

Reply from Three UK - 3Store Harlow
I was given good attention, good advice by Bilyana and Antonella.

Reply from Three UK - 3Store Harlow
Great Sevice sorted my problem with ease

Reply from Three UK - 3Store Harlow

Reply from Three UK - 3Store Harlow

Reply from Three UK - 3Store Harlow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.