Three UK - 3Store Harlow Reviews 

77
TrustScore 5 out of 5

4.9

Unit 26, The Harvey Centre, CM20 1XR Harlow, London, GB


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Rated 5 out of 5 stars

Popped into the Three store in Harlow today and had a fantastic experience. The staff were friendly, helpful, and sorted out exactly what I needed without any fuss. Much better than other network stor... See more

Company replied

Rated 5 out of 5 stars

Had loads of help in store today got new phone and salesman saved me money on other accounts was really happy with service received. We were served by Joel he was extremely helpful and patient

Company replied

Rated 5 out of 5 stars

honestly my only go to store. when me and my mum visited we always get treated the best, good vibes, laughter with the employees, best deals. what a store should be like. the shift manager i believe h... See more

Company replied

Rated 5 out of 5 stars

Monika was really really welcoming, helpful, and friendly. I wasnt happy with three however monika helped with a solution and understood me very well. Gave me some great deals whilst solving my issue.... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Harlow

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 26, The Harvey Centre, CM20 1XR, Harlow, London, United Kingdom

  • 01279426726

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

All reviews

(77)

31,982 reviews in the last 12 months

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Rated 5 out of 5 stars

Three in Harvey centre harlow amazing

Three in Harvey centre harlow amazing staff

Joel and bilyana
Helped me understand my whole contract and understood i have additional need amazing work

February 5, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Joel and Bilyana at our Harvey Centre truly excel at making things simple while supporting your needs with kindness and patience, turning service into joy ✨. Here’s to many more unforgettable visits ahead, Ricky. -Ashifa

Rated 5 out of 5 stars

Excellent service by antonella

February 4, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

We love hearing this, David! 🙌 Antonella always delivers exceptional care, and we’re so glad it made a difference for you. ✨ -Veronica

Rated 5 out of 5 stars

Monika was really really welcoming

Monika was really really welcoming, helpful, and friendly. I wasnt happy with three however monika helped with a solution and understood me very well. Gave me some great deals whilst solving my issue. Now i am leaving with a brand new phone. Thank u.

February 2, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey Kristian. We’re so pleased Monika turned things around by finding the right solution and securing a great deal for you. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Excellent service at the Harlow branch

Popped into the Three store in Harlow today and had a fantastic experience. The staff were friendly, helpful, and sorted out exactly what I needed without any fuss. Much better than other network stores I've visited recently!

January 31, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Thanks for sharing your experience, David ✨. We’re delighted the team at our Three store in Harlow gave you fantastic service and made things easy for you 😊. -Shivam

Rated 5 out of 5 stars

Bilyana was extremely friendly and…

Bilyana was extremely friendly and helpful today when I wanted to upgrade to a new phone. Thank you

January 30, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hi Janet, we really appreciate your feedback 🌟. We’re delighted to hear that you had such a positive experience upgrading your phone with Bilyana’s support. -Shivam

Rated 5 out of 5 stars

honestly my only go to store

honestly my only go to store. when me and my mum visited we always get treated the best, good vibes, laughter with the employees, best deals. what a store should be like. the shift manager i believe has helped us, when one solution didn't work out he found a way around it which you hardly see managers do these days, he truly cares about his customers.

January 27, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

That's delightful, Emilka. We're so pleased that you and your mum have found the store staff caring and attentive, and willing to go the extra mile to guarantee you leave with a smile on your face. Thank you for writing your kind thoughts -Scott

Rated 5 out of 5 stars

Excellent service

Excellent service ! Thank you Brilyana !

January 24, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Joel is services is very good

Joel is services is very good. Thank You

January 20, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Great to hear, Monika! 🎊 We’re thrilled that Joel provided such an exceptional experience. Wishing you a wonderful day ahead. -Manavata

Rated 5 out of 5 stars

Monica was really helpful

Monica was really helpful , gave me a great deal on my sim plan and was really patient with explaining all the deals for me.

January 17, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Wow, Jokony! Your review is next level awesome! 🎉 Huge shout out to Monica for making your experience great. We can’t wait to welcome you back soon! ☺️ -Kashish

Rated 5 out of 5 stars

Great service

Great service. Will be here again .
Thanks for all your help Joel...

January 17, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey Carl! 🎉 Joel stands out for his efficient assistance! Your feedback is invaluable to us, and we look forward to serving you again! ☺️ -Kashish

Rated 5 out of 5 stars

Joel in Harlow 3 store was absolutely…

Joel in Harlow 3 store was absolutely amazing! A rather incovenient event was turned into a nice one at the end. He is knowledgeable, helpful and accommodating.

January 10, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Bilyana was very friendly and explained…

Bilyana was very friendly and explained to me in a positive way.

January 6, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey Zadzie, that’s brilliant! We’re thrilled that Bilyana made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

The agent billyana made everything very…

The agent billyana made everything very clear with a polite and professional manner.

January 5, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hi there, we are happy to hear that you had a great experience with us. A big shout out to Billyana for making you feel so welcome! Thank you for your kind words, we truly appreciate your feedback. -Suhaas

Rated 5 out of 5 stars

Bilyana was very helpful and efficient

Bilyana was very helpful and efficient,
Listened to what we wanted and advised us.
A great asset to you!

January 5, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

What an amazing 5-star review, Toni! 🌟 Bilyana truly shines with her exceptional work. Thank you for sharing your feedback, it means a lot to us! 😊 -Kashish

Rated 5 out of 5 stars

Monika was Very helpful

Monika was Very helpful. Upgraded My phone and gave me a great deal on a tablet

January 3, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Bilyana was very helpful and found me a…

Bilyana was very helpful and found me a better deal .

January 2, 2026
Unprompted review
Three UK - 3Store Harlow logo

Reply from Three UK - 3Store Harlow

Hey Oxana, that’s incredible! We’re so happy to hear that Bilyana provided you with such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica

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