Popped into the Three store in Harlow today and had a fantastic experience. The staff were friendly, helpful, and sorted out exactly what I needed without any fuss. Much better than other network stor... See more
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Had loads of help in store today got new phone and salesman saved me money on other accounts was really happy with service received. We were served by Joel he was extremely helpful and patient
Company replied
honestly my only go to store. when me and my mum visited we always get treated the best, good vibes, laughter with the employees, best deals. what a store should be like. the shift manager i believe h... See more
Company replied
Monika was really really welcoming, helpful, and friendly. I wasnt happy with three however monika helped with a solution and understood me very well. Gave me some great deals whilst solving my issue.... See more
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Company details
About Three UK - 3Store Harlow
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 26, The Harvey Centre, CM20 1XR, Harlow, London, United Kingdom
- 01279426726
4.9
Excellent
77 reviews
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Thank you Bilyana (Harlow branch)
Thank you Bilyana (Harlow branch). She saved me £40 on my phone bill! Very polite. Explained everything to me & answered all my questions. Brilliant customer service! Can not fault it!
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Cherice, we’re glad Bilyana’s thoughtful support and clear guidance left such a positive impression. Thank you for your wonderful 5 ⭐ review! -Suhaas
Great support from Bilyana and the…
Great support from Bilyana and the team. Made the process to registering the business account seamless and great.
Thank you.
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Ismael, it’s great to have you with us. We are so happy to hear that Bilyana made your account setup easy and that you had such a good experience! -Kishan
Excellent experience
Excellent experience and very helpful staff. Bilyana helped me search for the best deal for me and was very understanding of my situation when I explained. Very happy.
March 29, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thank you for the fantastic review, Finlay! We’re so glad Bilyana was able to support you and help you find the right deal. 🌟 -Veronica
Reply from Three UK - 3Store Harlow
Hi Peter, we’re thrilled to hear this! 💙 We’re so glad Joel was able to make everything smooth and hassl free while fixing your phone. Thanks for sharing your experience! -Neha
Great value also fantastic service from…
Great value also fantastic service from Bilyana
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Lovely! We absolutely love hearing this. We’re so glad you received the best support from Bilyana, and we can’t wait to welcome you back soon, Xiaoguang! 😉 -Kashish
Very helpful and knowledgeable- helped…
Very helpful and knowledgeable- helped by Bilyana!
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Nothing delights us more than knowing you’re happy, Leanne! Thank you for celebrating Bilyana’s efficiency. May your day be as amazing as you are! -Ashifa
Perfect Monika was really helpful and…
Perfect Monika was really helpful and friendly
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
We love bringing joy and smiles to our customers each day. Monika did a brilliant job making that possible. Have a fantastic rest of your day! -Ashifa
Had loads of help in store today got…
Had loads of help in store today got new phone and salesman saved me money on other accounts was really happy with service received. We were served by Joel he was extremely helpful and patient
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thank you, Lisa! 💫 We’re delighted to hear Joel made your visit smooth and enjoyable with his patience and support. Your kind words mean a lot, and we can’t wait to welcome you back again! 🥰 -Kashish
Really hsppy with the service i have…
Really hsppy with the service i have recived from Monika
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
That’s incredible, Rita! 🎉 We’re happy to know Monika gave you such excellent support. 😊 -Veronica
Monika was really helpful
Monika was really helpful, patient and welcoming . She’s helped with my phone contract and helped setting up my email too. Really happy with the extra helped I have received from her
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Richard, it’s fantastic to hear how Monika made your visit so smooth. We’re glad they helped you feel comfortable and supported in making the right decision. Your feedback truly means a lot to us! 🥰 -Kashish
Bilyana excellent
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thank you so much for your lovely feedback, Fabiana! 😊 We’re thrilled Bilyana made such a great impression on you. 🌟 -Veronica
Very helpful staff
Very helpful staff, Joel and Samad were great, helping me set up the new device perfectly.
Thoroughly recommend
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Yay, Jim 🎉 Your kind words and lovely 5 ⭐ really inspire us. We’re so glad Joel and Samad could support you well and help you settle into your new device with confidence. Enjoy every moment with it 😊 -Arvind
Reply from Three UK - 3Store Harlow
Hi there, we’re thrilled that Joel delivered exceptional service! Thank you for taking the time to leave us a review. -Neha
Joel was very helpful and friendly.
Joel was very helpful and friendly.
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hey Alex, it's great to hear that Joel made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq
Billy’s a great advisor knowledgeable…
Billy’s a great advisor knowledgeable and friendly
February 14, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hey Darren, we’re so happy to know that Billy was able to help you. Thank you for sharing your review! -Neha
Monika is awesome and super helpful…
Monika is awesome and super helpful answered all my questions and was extremely knowledgeable.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Thank you for sharing this wonderful feedback, Christopher. 🌟 Monika will be delighted to know she made such a positive impact. 😊 -Veronica
Wonderful service provided by Joel.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Tansheet, it's fantastic to hear Joel’s assistance made your experience memorable. Your feedback means a lot to us. -Suhaas
The experience was amazing and Joel was…
The experience was amazing and Joel was really helpful with everything.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hey AfrinJuthy, that’s brilliant 😊 We’re so glad to hear Joel delivered such positive and supportive service. Thanks so much for sharing your experience. -Neha
Excellent customer service great…
Excellent customer service great communication. Highly recommended sales representative. Couldn't have had a better experience great sales representative monika
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hey Andrew, so glad to hear Monika went above and beyond to give you such a great experience 😊 -Veronica
Bilyana very helpful and very kind lady…
Bilyana very helpful and very kind lady thank you
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Harlow
Hi Yazgul, we’re glad Bilyana could assist you with such care. Your feedback means a lot to us. -Suhaas
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