Three UK - 3Store Hastings Reviews 59

TrustScore 5 out of 5

4.8

7 Bank Buildings, station Road, TN34 1NG Hastings, South, GB


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Rated 5 out of 5 stars

Relaxing atmosphere and i was served by Conor,Hastings branch. He was so knowledgeable but spoke with with clarity and in words I understood! Would definitely recommend anyone to use this shop. Than... See more

Company replied

Rated 5 out of 5 stars

When in Hastings store to sort out some billing issues. I didnt get the name of the first guy who helped me but he was amazing, managed to get my bill down and made sure I had the right plan for... See more

Company replied

Rated 5 out of 5 stars

I have multiple contracts out with three for various family members and two of them were due for upgrade. Myself and my partner were seen to by Stefan and Frankie who were both professional and knowle... See more

Company replied

Rated 5 out of 5 stars

The staff at Hastings branch are incredibly friendly and welcoming. They are a fount of knowledge and were able to sort myself and my son out with our phones in no time! They were incredibly patient a... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Hastings

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 Bank Buildings, station Road, TN34 1NG, Hastings, South, United Kingdom

  • 01424201251

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

Im happy to happy to buy my products from here

Im happy to buy my products from here. The crew is so supportive.

May 18, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Fantastic feedback, Foward—it’s great to know you felt well supported by the team, exactly the experience we aim to deliver. -Shivam

Rated 5 out of 5 stars

Frankie went above and beyond

Frankie went above and beyond. Extraordinarily helpful and understanding. Would definitely recommend to anybody. 5 stars is not enough

May 18, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Lovely! We absolutely love hearing this. We’re so glad you received the best support from Frankie, and we can’t wait to welcome you back soon! 😉 -Kashish

Rated 5 out of 5 stars

Excellent customer service thank you so…

Excellent customer service thank you so much

May 10, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Allison, hearing that you were so well looked after truly makes our day. Thank you so much for your lovely comment. -Manavata

Rated 5 out of 5 stars

Maz helped

Maz helped, very useful

May 2, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Hi Margot, thank you so much for the 5 ⭐! We’re thrilled to know Maz looked after you so well and made your visit such a positive one. -Ayesha

Rated 5 out of 5 stars

The overall atmosphere was welcoming

The overall atmosphere was welcoming. The staff were friendly and patient, they took their time to explain my options without rushing me.

April 23, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Amazing, Ethelly! We’re happy you felt welcomed and supported. The team loved taking the time to walk you through everything. 😀 -Ayesha

Rated 5 out of 5 stars

Relaxing atmosphere and i was served by…

Relaxing atmosphere and i was served by Conor,Hastings branch. He was so knowledgeable but spoke with with clarity and in words I understood!
Would definitely recommend anyone to use this shop.
Thank you Conor and all the patience you showed me!!

April 20, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Hi Julian, thanks for sharing your feedback with us. It’s great to hear your visit to our Hastings store was such a comfortable experience. We’re glad Conor was able to explain things clearly and support you at your own pace. Your recommendation really means a lot. -Shivam

Rated 5 out of 5 stars

Frankie was Very friendly and helpful

Frankie was Very friendly and helpful , would definitely recommend going to 3

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Thanks for sharing, Kirstie! 🎉 Frankie clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

April 15, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Lynn, thank you! We’re delighted our team gave you the best experience you’ve had with us. Here’s to many more happy moments ahead! 🥰 -Ayesha

Rated 5 out of 5 stars

Amazing customer service

When in Hastings store to sort out some billing issues.
I didnt get the name of the first guy who helped me but he was amazing, managed to get my bill down and made sure I had the right plan for what I needed.

I had to visit again a few days later and was served by the assistant manager of the hastings store and he was also brilliant.
The customer services in the store have always been amazing. Its part of the reason I've been with three for nearly 10 years.

April 7, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Sarah, your feedback truly shines! Hearing how the Hastings team went the extra mile to tailor your plan and deliver such attentive support makes us proud. Knowing you’ve trusted us for nearly 10 years is the ultimate compliment we’ll keep striving to make every visit as seamless and positive as the ones you’ve described. Thank you for being part of our journey! -Manavata

Rated 5 out of 5 stars

Maz and stefan were really helpful and…

Maz and stefan were really helpful and guided me to the best device and plan for me. Very happy with service

April 6, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Thank you for sharing this. We’re delighted Maz and Stefan guided you to the right phone and plan, making sure everything suited your needs. -Shivam

Rated 5 out of 5 stars

Great team

Great team. Very helpful and welcoming.

April 4, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Thanks a ton, Matthew! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Conor was very helpful and it was great…

Conor was very helpful and it was great to be able to discuss this face to face. He made sure that he understood all of my requirements before offering anything. Bravo!

March 31, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Debra, thank you for sharing such fantastic feedback. It’s wonderful to hear that Conor delivered an experience that left you feeling fully supported and understood. His commitment to clarity and genuine connection truly shines through, and your recognition means a great deal. -Manavata

Rated 5 out of 5 stars

Quality service by everyone in the…

Quality service by everyone in the Hastings branch especially from Luke and a great price for my new phone contact.

March 27, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Helpful staff

Luke was a great help at explaining how to set up my router and what to expect from it and how to get more assistance if I require it.

March 14, 2026
Unprompted review
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Reply from Three UK - 3Store Hastings

Thank you for sharing this great feedback, Oby! It’s fantastic to hear how clearly Luke guided you through everything and made the setup process easy to understand. -Afaq

Rated 5 out of 5 stars

Stephan and Maz are amazing

Stephan and Maz are amazing, so helpful in Hastings

March 9, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Toby, thank you so much for the fantastic feedback you shared. We’re glad that Stephan and Maz were able to provide such remarkable support. Your kind words encourage us to keep striving for excellence every day. 🎉 -Neha

Rated 5 out of 5 stars

Great customer service from maz and…

Great customer service from maz and stafan at the hastings branch.
Very knowledgeable about products and aervices. Went in for a sim card walked out with a tablet. Very satisfied.

March 9, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Boom 💥 Simon, your experience at our Hastings branch sounds absolutely brilliant! It’s fantastic to hear that Maz and Stefan shared their expertise to help you find the perfect tablet upgrade alongside your SIM. We love that you walked out with even more than you planned and felt completely looked after. Enjoy your new tech! 🚀🌟 -Arvind

Rated 5 out of 5 stars

Hastings three store

Friendly staff.
Quick service.
Well informed and helpful.

March 6, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Georgia, that's fabulous. We're delighted that the Hastings store provided great assistance. -Scott

Rated 5 out of 5 stars

Fabulous service as always

March 7, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Hello there! We’re so happy to hear that you had a great experience with us. Thank you for the 5⭐ review! We’re always glad to help. -Neha

Rated 5 out of 5 stars

Fantastic service

Fantastic service, informative and supportive staff. Maz was an absolute star and super knowledgeable thank you

February 26, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Thanks, Lee. Lovely to hear you had amazing service, and great to know Maz gave you clear, friendly, and informative support. We’re really glad you left happy. -Ayesha

Rated 5 out of 5 stars

Excellent service

Conor was extremely helpful and managed to quickly upgrade all 6 of my contracts! Fantastic work from everyone at three!

February 24, 2026
Unprompted review
Three UK - 3Store Hastings logo

Reply from Three UK - 3Store Hastings

Thank you so much, Amanda! 😃 Conor upgraded all six contracts like an absolute champ and made the whole process smooth and easy for you. We truly appreciate the love! 🥰 -Ayesha

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