I needed help setting up a roaming package as a one off, Conor managed to talk me through and made the process stress free, I was made yo feel welcome in the store. I also managed yo buy a plug adapte... See more
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See what reviewers are saying
It's was amazing I came in to check my phone upgrade and Maz was very helpful and friendly apsolulty amazing experience
Company replied
Needed to cancel a contract which wasn't being used. Stefan, the assistant manager is an absolute credit to your company. I hope all this positive feed back is fed back to the team at the hasting... See more
Company replied
I have multiple contracts out with three for various family members and two of them were due for upgrade. Myself and my partner were seen to by Stefan and Frankie who were both professional and knowle... See more
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Company details
About Three UK - 3Store Hastings
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 Bank Buildings, station Road, TN34 1NG, Hastings, South, United Kingdom
- 01424201251
4.9
Excellent
71 reviews
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Great experience
I have multiple contracts out with three for various family members and two of them were due for upgrade. Myself and my partner were seen to by Stefan and Frankie who were both professional and knowledgeable with regards to their available products. The whole process was straight forward and was soon completed once we had decided on which phone and data plan we were going for. Another fantastic experience at the Three store.
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hi Jeffrey, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Fantastic customer service
Stefan and Frankie were extreemly helpful and very knowledgeable. They gave the best advice on which phone to go for on our upgrade and they took the time to explain everything in great detail and myself and my partner walked away very happy indeed.
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hey Emma, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
great coustomer service frome luke
great coustomer service frome luke
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hey there.
That's fantastic news. Thanks for feeding this back. -Pete
brilliant and very helpful luke was…
brilliant and very helpful luke was brilliant and full of knowledge and was really friendly
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hello there.
That's fantastic to hear. Thank you for the review, Charlie. -Pete
Reply from Three UK - 3Store Hastings
Hi, Marcin.
That's super great to hear. Thanks for the support. -Pete
Conor and maz were very helpful and…
Conor and maz were very helpful and gave great tech advice.
October 3, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hey Aftab, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
Amazing service:) would definitely…
Amazing service:) would definitely recommend
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for the 5* review! We’re always working on ways to make the app better, so we appreciate your feedback. -John
Amazing and helpful
Amazing Stefan was so helpful and knowledgeable, walked me through all options in a clear and conscious of my understanding
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for the amazing 5* review, Liam, and well done to our Stefan 🎉 -Jade
Reply from Three UK - 3Store Hastings
Thanks for the feedback, Henry, and it's reassuring to know that your purchase was simple and that the customer service was helpful :) -Michael
Friendly and helpful staff
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks so much for your review, Abbie 😊 -Maxine
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