I needed help setting up a roaming package as a one off, Conor managed to talk me through and made the process stress free, I was made yo feel welcome in the store. I also managed yo buy a plug adapte... See more
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It's was amazing I came in to check my phone upgrade and Maz was very helpful and friendly apsolulty amazing experience
Company replied
Needed to cancel a contract which wasn't being used. Stefan, the assistant manager is an absolute credit to your company. I hope all this positive feed back is fed back to the team at the hasting... See more
Company replied
I have multiple contracts out with three for various family members and two of them were due for upgrade. Myself and my partner were seen to by Stefan and Frankie who were both professional and knowle... See more
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Company details
About Three UK - 3Store Hastings
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 Bank Buildings, station Road, TN34 1NG, Hastings, South, United Kingdom
- 01424201251
4.9
Excellent
71 reviews
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Very helpful
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hello Paul, we’re happy to hear that you had a great experience with us. Thank you for the review! -Neha
Luke and his colleague who I can’t…
Luke and his colleague who I can’t remember the name he was working on Sunday the 4th January at 2pm , they were both angels , 10/10 customer service . I was going to go to vodaphone but purely based on there customer service I decided to choose 3 three. They were both very knowledgeable and friendly and answered all my questions in a way that I fully understood so I really appreciate them and they both deserve they pay rise as they go over and above.
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
We're honoured that you chose Three, Lily Ann. It's brilliant that Luke and the rest of the team in-store gave you the welcome you deserve. Thanks for writing a lovely review :) -Scott
Helpful and friendly!
Really helpful and friendly staff. Supported us with getting a third party offer which was much appreciated!
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hey.
Thanks! Your review is really appreciated. -Pete
Came to the 3 Store in Hastings to…
Came to the 3 Store in Hastings to enquire about my upgrade - Luke was amazing and made everything very straightforward and simple, and was very patient whilst I looked at various options. Stefan was also very helpful. Great store and customer service!
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great service so helpful and knowledge…
Great service so helpful and knowledge able
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hey Ryze, that’s excellent! We’re glad our service was helpful 🙂 Thank you for this fantastic 5⭐ review! -Veronica
Wonderful
I was supported by Luke in store today to upgrade my phone and open a new contract, he was wonderful at his job and helped dumb it down for me because I'm not particularly tech savvy.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
We're happy to hear the more techy information was made digestible by Luke and you were able to feel confident in your decision to upgrade, Hollie :) -Scott
Luke has been very professional
Luke has been very professional, knows his job, friendly and sufficient, today. Was a pleasure to do business with him,
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Fab!
Saw Luke.
Really helpful and took time in explaining things.
Thanks!
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
I bought a screen protector and Conor…
I bought a screen protector and Conor helped put it on as well. Amazing service
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
That's wonderful, Wendy, we're happy Conor could help :) Thank you for a great review -Scott
superb
The expertise, patience and professionalism was superb.
Also the customer experience was fantastic.
Connor who sreved me is fantastic, with his phenomenal knowledge and good customer rapport was brilliant.
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Conor and Maz was amazing
Conor and Maz was amazing, excellent customer service
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
That's brilliant, Donna, we're pleased Maz and Conor could help :) -Scott
Stefan and Luke were amazing and…
Stefan and Luke were amazing and helpful
Customer service 10/10 highly recommended
Amazing staff
Especially Luke and stefan
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hey Eve, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Amazing in store experience
Frankie was very helpful. All staff are professional, polite and courteous. Explained everything clearly, worked out the cheapest deals for us. They have the best staff and I wouldn’t consider getting my mobile tech anywhere else
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hi.
Thanks! Your review is really appreciated. -Pete
I came into three today to exchange and…
I came into three today to exchange and upgrade my phone. Luke and Conner have been really helpful today, and have made my experience very smooth and easy. Thanks so much guys!
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Thank you had a fantastic time on tree…
Thank you had a fantastic time on tree shop in Hastings and the person name is Frankie was really helpful. Thank you so much.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for this fantastic 5⭐ review, Mr Isozu. We appreciate you taking the time to send this over! Well done Frankie 🎉 -Jade
Luke was amazing helped me get a new sim
Luke was amazing helped me get a new sim
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
We're thrilled to hear of your experience with Luke, Mohammed. That's fantastic :) -Scott
Helping us to get what we want and pay…
Helping us to get what we want and pay monthly.
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Conor and Luke were very helpful.
Conor and Luke were very helpful.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Luke was lovely to work with
Luke was lovely to work with, very informative.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for your feedback, Kim, and it's lovely to hear that you enjoyed great customer service from Luke. We appreciate you taking the time to share this with us. -Michael
Brilliant service and very helpful and…
Brilliant service and very helpful and great advice with deals
October 27, 2025
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks for your feedback, Cassey, and it's lovely to hear that you enjoyed great customer service and advice. We appreciate you taking the time to share this with us. -Michael
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