I needed help setting up a roaming package as a one off, Conor managed to talk me through and made the process stress free, I was made yo feel welcome in the store. I also managed yo buy a plug adapte... See more
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It's was amazing I came in to check my phone upgrade and Maz was very helpful and friendly apsolulty amazing experience
Company replied
Needed to cancel a contract which wasn't being used. Stefan, the assistant manager is an absolute credit to your company. I hope all this positive feed back is fed back to the team at the hasting... See more
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I have multiple contracts out with three for various family members and two of them were due for upgrade. Myself and my partner were seen to by Stefan and Frankie who were both professional and knowle... See more
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Company details
About Three UK - 3Store Hastings
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 Bank Buildings, station Road, TN34 1NG, Hastings, South, United Kingdom
- 01424201251
4.9
Excellent
71 reviews
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Maz and stefan were really helpful and…
Maz and stefan were really helpful and guided me to the best device and plan for me. Very happy with service
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Thank you for sharing this. We’re delighted Maz and Stefan guided you to the right phone and plan, making sure everything suited your needs. -Shivam
Reply from Three UK - 3Store Hastings
Thanks a ton, Matthew! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish
Conor was very helpful and it was great…
Conor was very helpful and it was great to be able to discuss this face to face. He made sure that he understood all of my requirements before offering anything. Bravo!
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Debra, thank you for sharing such fantastic feedback. It’s wonderful to hear that Conor delivered an experience that left you feeling fully supported and understood. His commitment to clarity and genuine connection truly shines through, and your recognition means a great deal. -Manavata
Quality service by everyone in the…
Quality service by everyone in the Hastings branch especially from Luke and a great price for my new phone contact.
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Helpful staff
Luke was a great help at explaining how to set up my router and what to expect from it and how to get more assistance if I require it.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Thank you for sharing this great feedback, Oby! It’s fantastic to hear how clearly Luke guided you through everything and made the setup process easy to understand. -Afaq
Stephan and Maz are amazing
Stephan and Maz are amazing, so helpful in Hastings
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Toby, thank you so much for the fantastic feedback you shared. We’re glad that Stephan and Maz were able to provide such remarkable support. Your kind words encourage us to keep striving for excellence every day. 🎉 -Neha
Great customer service from maz and…
Great customer service from maz and stafan at the hastings branch.
Very knowledgeable about products and aervices. Went in for a sim card walked out with a tablet. Very satisfied.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Boom 💥 Simon, your experience at our Hastings branch sounds absolutely brilliant! It’s fantastic to hear that Maz and Stefan shared their expertise to help you find the perfect tablet upgrade alongside your SIM. We love that you walked out with even more than you planned and felt completely looked after. Enjoy your new tech! 🚀🌟 -Arvind
Hastings three store
Friendly staff.
Quick service.
Well informed and helpful.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Georgia, that's fabulous. We're delighted that the Hastings store provided great assistance. -Scott
Fabulous service as always
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hello there! We’re so happy to hear that you had a great experience with us. Thank you for the 5⭐ review! We’re always glad to help. -Neha
Fantastic service
Fantastic service, informative and supportive staff. Maz was an absolute star and super knowledgeable thank you
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Thanks, Lee. Lovely to hear you had amazing service, and great to know Maz gave you clear, friendly, and informative support. We’re really glad you left happy. -Ayesha
Excellent service
Conor was extremely helpful and managed to quickly upgrade all 6 of my contracts! Fantastic work from everyone at three!
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Thank you so much, Amanda! 😃 Conor upgraded all six contracts like an absolute champ and made the whole process smooth and easy for you. We truly appreciate the love! 🥰 -Ayesha
I have been with 3 since the beginning…
I have been with 3 since the beginning and always come back. Luke and frankie were very helpful and saved me money.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Such lovely feedback, Marie ✨ It’s wonderful to know you’ve been with us since the beginning and that Luke and Frankie made your experience so positive. -Shivam
Luke is very helpful
Luke is very helpful, explain everything very clearly im happy. Thank you so much!
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Absolutely incredible, Viktorija! Luke’s support clearly made your experience outstanding. His clarity, patience, and dedication truly shine, and your happiness says it all. -Manavata
It was very good
It was very good and the people were very nice and very helpful
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hello Tulsi, it’s wonderful to know our team made your experience positive. Thank you for your kind words. -Suhaas
Luke was great
Luke was great, helped me a lot and answered every question I had in detail
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Phenomenal feedback, Dale! 🎉 We're thrilled to hear how Luke turned your time with us into something special! It was a joy to support you! 💫 -Ashifa
I always dread anything to do with…
I always dread anything to do with contracts and tech but Frankie , Conor and Stefan were all incredibly helpful and gave first class advice and service .
Thank you very much guys .
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Thank you, Michelle! We’re thrilled Frankie, Conor, and Stefan provided such helpful advice and excellent service. -Suhaas
Wonderful staff at Hastings branch
The staff at Hastings branch are incredibly friendly and welcoming. They are a fount of knowledge and were able to sort myself and my son out with our phones in no time! They were incredibly patient and answered all my many questions and left the store an incredibly happy customer!
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
We really appreciate you sharing your experience! It’s fantastic to know the Hastings team created such a supportive and efficient visit for you and your son. Five ⭐ never felt so rewarding 🎊 Kirsty. -Manavata
Reply from Three UK - 3Store Hastings
Hey Mo! Luke’s thoughtful care and the team’s brilliance came together to create the flawless experience. Your words light us up with pride 😊. Enjoy the rest of your day 🎉 -Ashifa
Maz was amazing
Maz was amazing! Helped so much to get my upgrade contract sorted for me with so many benefits
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
Hey Leah, That’s wonderful to hear! We’re thrilled Maz made your upgrade experience smooth and rewarding. We truly appreciate your feedback! ☺️ -Prabhjeet
Amazing customer service from Franky…
Amazing customer service from Franky and Maz today - they helped me move from an Android to an IPhone. They were so kind and nothing was too much trouble.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Hastings
That’s impressive. We’re pleased Franky and Maz were able to help you get everything sorted hassle free. Thanks for the great review. -Manavata
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