I met Tahmid few months ago and he was great at providing me with all the info needed, was very patience and informative. I came back today and he provided me with the same high quality service as the... See more
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Jeanne and Rayy - saints!! Best service I’ve had in a while. Kind, helpful, informative, quick!! No complaints, I wish every telecomms service provision was this stellar. Definitely will be return... See more
Company replied
Terrific Tahmidul… I came into store a few days ago, I was served by a very knowledgeable, short, handsome man named Tahmid. I came in enquiring about an upgrade of mine. Not only did I get an amazin... See more
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I came to change my provider with Three, and Ray the customer advisor helped me to get my broadband plan sorted and offered me deals that I didn't know about student discounts making everything easy... See more
Company replied
Company details
About Three UK - 3Store Holborn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
315 High Holborn, WC1V 7LZ, High Holborn, London, United Kingdom
- 02072428541
4.7
Excellent
76 reviews
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Jeanne and tahmid were super patient…
Jeanne and tahmid were super patient and amazing
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Wow, we absolutely love hearing this! Kudos to Jeanne and Tahmid for going the extra mile and making your experience truly remarkable. Wishing you a day as wonderful as you are! -Ashifa
Go to a store if you want something resolved
Quick, efficient and exceptional experience with Tahmid at the Holborn store. Had a very challenging experience via phone when purchasing a 5G hub order, awful experience with DPD trying to get my item and after numerous attempts to resolve ended up going into a store and Tahmid resolved it for me in 15 minutes and I walked away with the box rather than attempting more deliveries that were proving impossible. If you need a Three store.. Tahmids ya man
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Superb, Stefan! We’re so pleased to hear Tahmid at our Holborn store was able to quickly resolve the issue and get you set up without further hassle. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Tahmid was great!
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
This is the kind of feedback that makes us smile, Kobi! 😊 We are thrilled to know Tahmid made such a strong impression. 🌟 -Veronica
Tahmid was absolutely great
Tahmid was absolutely great . He was so kind and patient in answering my questions and giving me the clarity I needed.
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
This is wonderful to hear, Vee 💫 We’re so pleased that Tahmid provided such attentive support and helped keep everything simple and reassuring. Here’s to many great moments ahead ❤️ -Arvind
Best team ever
Best team ever, on my 14 years I have been with you, most prepare team, kind and ready to help.
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Rebeca, you’re amazing! Knowing you’ve been with us for 14 years and still calling us the best team ever truly makes our day. 🥰 -Ayesha
Violetta and Tahmid were great!!
Violetta and Tahmid were great!!! Super helpful
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Mallorca, thank you for sharing this! We’re so glad Violetta and Tahmid could guide you through everything with patience and care. Hope you have an amazing day 😊 -Ayesha
Tahmid and the whole team were super…
Tahmid and the whole team were super helpful
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi there! It's fantastic to hear that Tahmid made your renewal such a smooth and pleasant experience. Thank you for choosing to stay with us, it’s always a pleasure having you in! 🥰 -Kashish
Great experience
Tahmid was really supportive and I really appreciated his kindness and willingness to help me finding the best solution for my situation!
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hey Antonio, it’s fantastic to hear that Tahmid made your visit so seamless. Your feedback means a lot to us, and we’re thrilled he left such a positive impression. 🥰 -Kashish
Jeanne & Ray both were great
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Amazing! We’re thrilled Jeanne & Ray made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
The guys in the store were super proactive
The guys in the store were super helpful and really tried to resolve my issue. Great store to go
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Dante, it’s great to hear the team in-store took such good care of you and went the extra mile to get everything sorted. Thanks for the recommendation! -Kishan
Reply from Three UK - 3Store Holborn
Thanks a ton, Efte! 🎉 We’re so glad everything went perfectly, and we can’t wait to welcome you back again! 🥰 -Kashish
I came to change my provider with…
I came to change my provider with Three, and Ray the customer advisor helped me to get my broadband plan sorted and offered me deals that I didn't know about student discounts making everything easy and fast. He explained all the steps clearly and answered all of my questions.
Would highly recommend him and three.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hey Benjamin, thanks so much for sharing your lovely experience 🎯 it’s great to hear your visit went so smoothly. We’re pleased to know Ray was able to guide you through the broadband options and help you find a plan that suited you. We appreciate you choosing us and hope you enjoy your new setup 💙 -Arvind
Really helpful with finding the best…
Really helpful with finding the best plan meeting my needs, and clear instructions of price plan, installation, testing of device.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hey Zoie! Thanks for your feedback, our team always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish
Azaan was very helpful and…
Azaan was very helpful and professional. What a great help! I was in and out in no time. Good team with Ray and Jeanne.
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Thank you so much for your lovely feedback, Patrick! 💛 We’re glad to know Azaan, along with Ray and Jeanne made your experience smooth and enjoyable. 😊✨ -Veronica
three internet speed is terrible
this 5g "hub" is terrible
Im getting 0.15 MBps FFS
both on my phone sim and my home 5g Hub (another sim) have literally unusable internet for weeks possibly months, I have to use my friends hotspot
I'm going to terminate all my 3 different contracts unless they upgrade their stuff in central London, its probably the worst internet I've had in my life and I've lived in 4 different countries in the past 20 years
I'm absolutely gutted with this
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hello Victor, we understand how important a reliable connection is for accessing internet services. Please check the coverage in your area here: https://bit.ly/2ThkuKd to see if there are any local updates. If the problem continues, please contact us here: https://bit.ly/3MQgrfW so we can look into this further. Our team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm, and will be glad to assist you. -Neha
I’ve been working with Jeanne and…
I’ve been working with Jeanne and Tahmid for the past years now, and I have a business plan with Three through them. Whenever I have any queries or need assistance, they are always helpful, responsive, and very easy to work with.
The staff and overall customer experience have consistently been solid and professional. Everything is handled smoothly and efficiently.
I highly recommend them to anyone looking for a straightforward and hassle-free experience.
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Krishna, it's brilliant that Jeanne and Tahmid's responsive support has provided the effortless business account management you’ve relied on for years; we’re so glad they’ve made your experience with us consistently professional and easy to recommend. -Kishan
Ray was a really great help
Ray was a really great help
Helped me upgrade to a new handset and helping me trade in my old tablet while also helping me reduce my bill
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Victoria, it’s great to hear that Ray made your recent visit so productive. We’re glad they could assist with your new handset and trade-in while also finding ways to lower your costs. Thanks for sharing your experience! -Kishan
Great and smooth process
Tahmid was great and very helpful to provide all that was required for my new broadband with three
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
It’s wonderful to see how Tahmid’s dedication and skill turned Broadband onboarding into a moment of excellence for you, Vasileios. Happy surfing! -Ashifa
Reply from Three UK - 3Store Holborn
That's impressive, Nagraj. We're super happy to hear that Ray gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Jeanne was brilliant and explained…
Jeanne was brilliant and explained everything correctly and in timely manner.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Thanks a lot, Andriy! Jeanne explained everything clearly and kept the whole process easy. Great to know she made your experience a good one. ✨ -Ayesha
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