I met Tahmid few months ago and he was great at providing me with all the info needed, was very patience and informative. I came back today and he provided me with the same high quality service as the... See more
Company replied
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Jeanne and Rayy - saints!! Best service I’ve had in a while. Kind, helpful, informative, quick!! No complaints, I wish every telecomms service provision was this stellar. Definitely will be return... See more
Company replied
Terrific Tahmidul… I came into store a few days ago, I was served by a very knowledgeable, short, handsome man named Tahmid. I came in enquiring about an upgrade of mine. Not only did I get an amazin... See more
Company replied
I came to change my provider with Three, and Ray the customer advisor helped me to get my broadband plan sorted and offered me deals that I didn't know about student discounts making everything easy... See more
Company replied
Company details
About Three UK - 3Store Holborn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
315 High Holborn, WC1V 7LZ, High Holborn, London, United Kingdom
- 02072428541
4.7
Excellent
76 reviews
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Guys was very helpfull and friendly
Guys was very helpfull and friendly. Specially Ray. And Violeta was very helpfull on choosing right deal.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Thanks for your feedback, Liga, and it's lovely to hear that you enjoyed great customer service. from the team during your recent purchase. We appreciate you taking the time to share this with us. -Michael
Ray in Holbor store was amazing!
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
We totally appreciate your 5* review - Have a nice day -Maxine
V good customer service
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
We're glad you think so, Adam :) Thanks for the review! -Scott
Excellent service
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Thanks for your feedback, Gleb, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Rayy was really helpful
Rayy was really helpful
Helped me understand my billing issue and helped upgrade all my plans to exactly what i wanted and needed.
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Brilliant, Adil, thank you for the great review! We're so pleased that Rayy was able to explain everything to you and guide you towards a good upgrade :) -Scott
So helpful!
We’re visiting from Australia and needed a hand with setting up our SIM card plan. I can’t remember the guy’s name who served us but he was really nice and very helpful!! My grandfather and I left feeling positive and satisfied with the experience. Thank you!!
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
5*****
5*****
First good experience going to a mobile phone company store. Tahmid is an absolute legend - Super helpful, informative and friendly. Came close to closing time, and everyone was still very accommodating and had my broadband sorted in a matter of minutes. Tahmid explained everything very clearly and told me to come back if I have any problems.
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Good experience at Three
Rodel and his team were super helpful! Whole process of setting up broadband was super efficient.
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Thanks for your feedback, Zuri, and it's lovely to hear that you enjoyed great customer service from the team with your Broadband purchase. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Holborn
Thanks for this fantastic 5⭐ review, Runzhang. We really do appreciate it! Have a great day 😊 -Jade
I am very satisfied!
I am very satisfied with the service provided by Ray. His level of knowledge about my problem was astounding, and he offered me many excellent options. His enthusiasm is matched only by his desire to guide the client to the best choice. I congratulate the Three team for having Ray on their staff.
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Thanks for your feedback, Carlos, and it's lovely to hear that you enjoyed great customer service from Ray. Your kind words make a difference, and we appreciate you taking the time to share this with us. -Michael
Great service
Great service! Happy customer.
Jeanne was very helpful!
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Tarik, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Excellent service
Excellent service! Gentlemen called Tahmid was super helpful, didn't try to upsell me and was great with assisting with cancelling my tablets!
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Thanks for this amazing 5⭐ review, Laurel. We really do appreciate you taking the time to send this over! Great work Tahmid 🎉 -Jade
Reply from Three UK - 3Store Holborn
Thanks for this fantastic 5⭐ review, Hemant. We really do appreciate it! Have a great day 😊 -Jade
Convenient, easy, and friendly service!
Easy, didn’t try to sell me on anything more than I needed, have physical sims in stock. In and out in 5 minutes!
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
Thanks for your feedback, Greg, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Super happy with the service
Super happy with the service. Thank you Ray for your help.
October 28, 2025
Unprompted review
Reply from Three UK - 3Store Holborn
That's absolutely fab, we are so glad to hear it. Ray is a star, and it's great you got the help you needed. Thanks for a super review :) -Scott
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