I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... See more
Company replied
Location
Switch locationUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
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See what reviewers are saying
The staf is very good and friendly specialy shaz is very friendly she help me out through all the process i will give her 10/10 for good customer service
Company replied
Mohammed Ali gave us the proper information and give proper details and help us to take sim with all the plans explained clearly
Company replied
I met Mohammed Ali today who helped me with an account issue that I was having. It was an emergency and he helped me out diligently and managed to get me through my issue successfully. Seriously I can... See more
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Company details
About Three UK - 3Store Ilford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, United Kingdom
- 02085539081
4.9
Excellent
230 reviews
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Mohammad Ali
Mohammad Ali. Very good experience with him he is very helpful and very knowledgeable. He gives best service to me.
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Bravo, Bindesh! 🎊 We're thrilled to hear that Mohammad Ali made your experience excellent. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Mohamed Ali
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for taking the time to leave a 5 ⭐ review, Jason. We're glad to hear you've had a great experience. -Arvind
About the contract
Everything was great
Great service specially by anil
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Vivek. We're glad that Anil made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
It was very good service given by…
It was very good service given by DAIHAN. Very welcoming and quickest service.
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
We’re so pleased to hear Daihan gave you such a warm welcome and speedy service, Chitra 😊✨ Your feedback will mean a lot to them, and we’re glad your experience was so positive. -Shivam
Reply from Three UK - 3Store Ilford
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Zainhelped me to transfer data
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Cristian, we’re glad to hear Zain made everything smooth and hassle free with the data transfer. Thanks for sharing your experience! -Neha
Mohammed Ali gave good service
Mohammed Ali was a nice person, good service and Great experience
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Amazing, Mariya! We’re thrilled Mohammed made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Mohammed Ali and Harms were extremely…
Mohammed Ali and Harms were extremely helpful today. They were very professional, listened to my concerns, and provided a solution to my problem. Great customer service!
Thank you for the amazing work!
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Fantastic stuff, Fatima! We’re so glad to hear that Mohammed Ali and Harms provided excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Mohammad Ali
Mohammad Ali
I have a nice experience with mohammad Ali , he dealt with us amazingly..
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Maham, it’s great to hear that Mohammad Ali supported you so well and made sure everything went smoothly for you. -Kishan
Wesley’s customer service skills are…
Wesley’s customer service skills are impressive. He guided me through the process giving and gave me all relevant information . Patient, friendly ,calm , not pushy . The whole atmosphere in the shop is great . Felt welcomed
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Ekaterina 🌟 thank you for your wonderful feedback. We’re pleased Wesley made your visit a positive experience, and that you felt at ease throughout. -Shivam
Lucious was extremely helpful today
Lucious was extremely helpful today. When we hit several barriers to setting up my additional sim he used initiative and had a very friendly and solution focused approach to resolve these issues. He is a great asset to your team.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for sharing this. We’re glad Lucious supported you through the setup and ensured everything went smoothly. Wishing you a fantastic day ✨ Nous 💙 -Arvind
Reply from Three UK - 3Store Ilford
Wow, Sara! 🎉 We’re thrilled Sara delivered such an exceptional experience 🌟 Always happy to help! -Suhaas
Reply from Three UK - 3Store Ilford
Hey Tanuk! 🎊 Great to hear from you. Huge credit to Amina for making your visit truly memorable. Your feedback means a great deal to us. -Manavata
Amazing experience
Amazing experience! Wesley has served us promptly, excellent communication, professionalism.Wesley is best salesperson as he has problem-solving skills.
Thanks Wesley.
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Sheema, it’s brilliant to hear how well you were looked after! We’re thrilled Wesley was so efficient and explained everything clearly. It’s great to know his expert approach made such a difference for you. -Kishan
Best experience
Best experience
Professional
Recommend again definitely.
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you so much, Bilal 😊 Your 5 ⭐ review and kind words truly made our day. We’re thrilled to hear you had a great experience. -Arvind
Mohammed ali provided good customer…
Mohammed ali provided good customer service. I am happy.
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hello Vijay, thank you for the wonderful review. It's a pleasure to receive such kind words about Mohammed Ali. -Suhaas
Excellent customer service
Excellent customer service. Really helpful.
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Really appreciate your feedback, Rajib ✨. It’s great to know you’re happy with the support you received 😊. -Shivam
Daihan has help me today with my new…
Daihan has help me today with my new sim, thank you for you help and explanation of how to used the apps thanks for the discovery
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Wow, Maaz! It feels incredible to know that Daihan made everything seamless and enjoyable. We hope you have a fantastic day! 😊 -Suhaas
Reply from Three UK - 3Store Ilford
Thanks for your 5 ⭐ review, Mr Shaikh, and it's lovely to hear that you're happy with the customer service. We appreciate you taking the time to share this with us 🎊. -Michael
Graeat experince
Graeat experince
And very hospitable mangement
Welcoming behavior and service
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Adil, you made our day! Our team delivered true 5 ⭐ service, and you didn’t just leave a review, you shared a moment that reminds us exactly what we strive for ✨ -Ashifa
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