I had a wonderful experience. The staff were friendly, polite and very helpful from start to finish. They listened carefully, answered all my questions, and went out of their way to make sure I was ha... See more
Company replied
Location
Switch locationUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
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See what reviewers are saying
I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... See more
Company replied
I had a great experience at the Three UK – 3Store Ilford. I bought a SIM contract with an iPhone 17 Pro, and Anil assisted me throughout the whole process. He was very friendly, professional, and expl... See more
Company replied
Wesley’s customer service skills are impressive. He guided me through the process giving and gave me all relevant information . Patient, friendly ,calm , not pushy . The whole atmosphere in the shop... See more
Company replied
Company details
About Three UK - 3Store Ilford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, United Kingdom
- 02085539081
4.9
Excellent
244 reviews
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Reply from Three UK - 3Store Ilford
Hi Shukoor, thanks for this fantastic 5⭐ review! We’re thrilled to hear that Wesley provided excellent support. -Neha
Mohammed Ali
Mohammed Ali, was an absolute gem! He sorted our device plan and Sim Plan so well that we were very impressed! All the best for Mohammed Ali.
December 24, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
What a fantastic 5 ⭐ review, Muhammad! Thanks for taking the time to share this with us! Great work Mohammed Ali 🎉 -Kashish
He is very good parson Wesley and Very…
He is very good parson Wesley and Very Good service I’m happy with this
And good customer service
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The way staff treat me is wonderful…
The way staff treat me is wonderful experience and the way they explained about product and process is excellent
Happy to be a family of Three
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Mohammad Ali
Mohammad Ali . He was very friendly and helpful i opened a new account and that was very good experience with him
December 17, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for your 5 ⭐ review, Brishna, and it's lovely to hear that you enjoyed great customer service from Mohammed. We're delighted that you've opened a new account with us, and appreciate you taking the time to share this 🎊. -Michael
Mohammad Ali is one the best customer…
Mohammad Ali is one the best customer provider.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Arif, that’s superb! We’re glad Mohammad Ali made sure everything was sorted out smoothly for you. Thank you for sharing this wonderful 5⭐ review! -Veronica
Muhammad Ali is very friendly and…
Muhammad Ali is very friendly and helpful it was nice to meet him.
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Hassan, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Zain helped me to choose best iPhone…
Zain helped me to choose best iPhone price
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Muhammad, that’s wonderful! We’re happy Zain was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review -Veronica
Mohammed Ali
Mohammed Ali
Such a good person . Very very kind person very helpful person ! I can recommend to other my friend to go with this person for another contract ! Very good person ! Very polite ! I will continue to do my purchase here
Thanks
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for the brilliant 5 ⭐ review, Priya! We’re so happy to hear this. A big shoutout to Mohammed for making it happen. Have a fantastic day! -Afaq
Mohammed Ali
Mohammed Ali, very good customer service. Very helpful and friendly. I will always refer his service.
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Cosmin.
This is the type of feedback we love to hear. Thanks for sending over this 5⭐ review! -Jade
Mohammed Ali was very helpful and gave…
Mohammed Ali was very helpful and gave us a very good experience when we purchased our new phone.
We are very greatful for his amazing customer service.
Thank You.
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hello Nazrul! We’re really happy to hear that Mohammed Ali provided you with such a helpful and positive experience. Thank you for sharing your feedback 😊 It truly means a lot to us! -Ayesha
Great customer service
Great customer service. Second to none. Took time to learn my situation and my wants and needs. From there was able to recommend what is best suited for me with the best plan that i can manage.
Person whom served me was Anil
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
We're pleased you found Anil to be thorough, catering his advice towards what best suits your needs. Thanks for a great review -Scott
Reply from Three UK - 3Store Ilford
Thank you, Abdul! 🎉 We’re delighted Zain was able to assist and provide such an excellent service. Your feedback means a lot to us and we truly appreciate you taking the time to share it. -Ashifa
Zain is so kind and helped me to choose…
Zain is so kind and helped me to choose 17 pro max good 0rice
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hello Usman, Thank you for the 5 ⭐ review! We’re really pleased to hear that Zain was helpful and assisted you in choosing the iPhone 17 Pro Max at a good deal. -Kishan
Absolutely fantastic service
Absolutely fantastic service, polite and helpped me with everything needed, in and out within 20 minutes with exactly what I wanted
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Great
Excellent service from wes and Harms manager. They explained ed all well to me. Very happy
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
That's brilliant, we're glad they got everything sorted for you, Arman :) Thanks for leaving an awesome review -Scott
It has been great experience with…
It has been great experience with three.
Muhammad Ali is a nice person and have good customer service.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Kamal, that’s awesome! Great to know Muhammad Ali was extremely helpful to you. Thank you for this amazing 5⭐ review! -Veronica
Mohammed Ali Most friendly I really…
Mohammed Ali Most friendly I really like his behaviour. Thank you so much!
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine
Soukayna she is amazing .i was very…
Soukayna she is amazing .i was very patient and helped me to open and operate the iphone
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Nuzhat, that’s fantastic! We’re really happy that Soukayna was able to get everything sorted for you. Thank you for the 5 ⭐ review. -Ayesha
Reply from Three UK - 3Store Ilford
Amazing to hear, thank you -Maxine
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