I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... See more
Company replied
Location
Switch locationUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
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See what reviewers are saying
The staf is very good and friendly specialy shaz is very friendly she help me out through all the process i will give her 10/10 for good customer service
Company replied
Mohammed Ali gave us the proper information and give proper details and help us to take sim with all the plans explained clearly
Company replied
I met Mohammed Ali today who helped me with an account issue that I was having. It was an emergency and he helped me out diligently and managed to get me through my issue successfully. Seriously I can... See more
Company replied
Company details
About Three UK - 3Store Ilford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, United Kingdom
- 02085539081
4.9
Excellent
233 reviews
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Reply from Three UK - 3Store Ilford
Thanks, Abhi, we appreciate you :) -Scott
Ali was fantastic and offered me the…
Ali was fantastic and offered me the best price with the Black Friday offer.
Fabulous.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Ali with your new purchase. We appreciate you taking the time to share this with us. -Michael
Great service in ilford store.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
We love to hear that, Abaid :) Thank you for writing a great review -Scott
Mohammed was really friendly and…
Mohammed was really friendly and helpful. I have been trying to rectify this issue through the app for months and he fixed it in this one trip to the store. I appreciate his expertise and knowledge + kindness - he also informed me of great deals available!
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hello Samera, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Ilford
Hello Ifqad, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I like the service
I like the service. Anil guided me so well. I am happy to have words with him.
Regards,
Shakeel Ahmad
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you, Shakeel. We're glad you had a great conversation with Anil :) -Scott
Reply from Three UK - 3Store Ilford
Hi Dheeraj, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Mohammed Ali I got a good offer…
Mohammed Ali I got a good offer customer service is great
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Deepika, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Good staff well explained about the…
Good staff well explained about the offers
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Awesome, Suman, we're glad the team prepared you for any offer available to you to help make the right decision :) -Scott
Very happy coming into store today
Very happy coming into store today. Wesley was attentive and im pleased to join the network
November 24, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for your feedback, Habib, and it's lovely to hear that you enjoyed great customer service from Wesley during your store visit. We appreciate you taking the time to share this with us. -Michael
Zain Bhai is very good
Zain Bhai is very good. He gave us the phone and he cooperated with us a lot. I want everyone to know that.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service by Mohammed Ali
Excellent service by Mohammed Ali. Great black friday offer and very helpful
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for this fantastic 5⭐ review, Kinsa. We really appreciate you taking the time to send this over! Well done Mohammed 👏 -Jade
Mohammed Ali is a fantastic agent
Mohammed Ali is a fantastic agent. He gave me good Black Friday offer. I am completely happy.
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for this fantastic 5⭐ review, Faruk. We really appreciate you taking the time to send this over! Well done Mohammed👏 -Jade
Fajr was so attentive
Fajr was so attentive. I asked for a good price for sim and she went and beyond to give me the best of the best #blackfriday!!!
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Mohammed Ali
Mohammed Ali, given me good black friday offer. I am happy. Very friendly service.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Daihan gives me a best service today
Daihan gives me a best service today. I love her service thank you
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for the 5* review! We appreciate your feedback -Maxine
mohammad ali give me good black friday…
mohammad ali give me good black friday offer i am veryHAPPY with his service. friendly service. THANKS
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Mohammed Ali very great guy He assisted…
Mohammed Ali very great guy He assisted me and gives me a good package i recommend this to everyone
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Daihan
Daihan, is a wonderful sales lady, she exceeded expectations and went above her duties in assisting me, thanks so much for the discovery
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Good very good service
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Ilford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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