The person serving me. Kym, at the Inverness Eastgate store. It was her unparalleled assistance and perseverance on my behalf that is the reason I am writing this review. She didn't just do her job, s... See more
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Kym has been extremely friendly and helpful with regards to helping me purchase a new phone and answering any and all questions I have.
Company replied
Connor was very helpful with myself and my husband and reduced our monthly outgoings. Connor was pleasant, engaging and supported us when we did not know the ins and outs of things. Thank you Connor -... See more
Company replied
Connor was very helpful today as always. All staff at Inverness very helpful.
Company replied
Company details
About Three UK - 3Store Inverness
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 24A, Eastgate Shopping Centre, IV2 3PX, Inverness, North, United Kingdom
- 01463236336
4.8
Excellent
72 reviews
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Connor was very helpful today as…
Connor was very helpful today as always.
All staff at Inverness very helpful.
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
This made our day 🌈 Ian. Amazing to hear Connor’s support continues to hit the mark, and the Inverness team are earning such high praise 🙌
- Three Social Media Team
Kym was really helpful and polite
Kym was really helpful and polite. Was seen as soon as we walked into the shop.
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Simple, easy, sorted, Kirsty! 🎉✨ We’re hyped Kym could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
Connor was amazing whole process fast…
Connor was amazing whole process fast and easy thanks again
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Woohoo 🎉 Lisa. We’re glad Connor’s prompt support got everything sorted in no time and left such a positive impression 😊
- Three Social Media Team
Super super
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Thank you, Sylwester, for your 5 star review. We’re delighted that you had a wonderful experience 😊-Three Social Media Team
Kym has been extremely friendly and…
Kym has been extremely friendly and helpful with regards to helping me purchase a new phone and answering any and all questions I have.
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
That’s fantastic to hear, Denver! Kym will be so pleased to know their guidance and positivity made your visit such a great experience.
– VodafoneThree Social Media Team
Very helpful and friendly
The advisor was very helpful and made sure to seek supervisor advice for any questions they couldn’t answer
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Katie, your words are a real highlight ✨ we are glad that our advisor took such thorough steps to gather precise answers for your inquiries. Here’s to smooth moments ahead 🌸 -Arvind
James was really helpful and gave me…
James was really helpful and gave me great advice to help me get a phone for myself and my daughter.
Brilliant service in the store.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Kat, thank you for sharing your positive experience with us. We are delighted to hear that James provided such excellent advice and support to find the right devices for you and your daughter during your store visit. -Shivam
Excellent service .James was really…
Excellent service .James was really helpful and polite .Highly recommended.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hey Aggie, that’s brilliant 😊 We’re so pleased to hear James delivered such positive and supportive service. Your recommendation truly means a lot to us 🥰 -Neha
James was great
James was great, easy to talk to, and very clear in our new contracts, defo be back to see James
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Deborah. Thank you for sharing your experience. We are glad to hear that James was approachable and explained your new contracts clearly, and we look forward to welcoming you back in the future. -Shivam
iPhone hero
Connor was wonderfully knowledgeable & patient, an absolute hero in helping me set up my new iphone
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Julia, Connor sounds like a star, we're so glad to hear how patient and knowledgeable he was helping you set up your new iPhone. -Kashish
Contract review
Excellent listening Informative non pushy James was excellent
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Nicholas, thank you for sharing your experience. We are glad to hear that James looked after you so well and provided such top-tier support. -Kishan
Connor is very helpful .I like dealing…
Connor is very helpful .I like dealing with him
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Thank you for the amazing review! We’re so pleased you had a fabulous experience with Connor. 😊 -Veronica
Kym was absolutely amazing throught the…
Kym was absolutely amazing throught the whole process she made it so easy
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Tapiwa, lovely to know Kym made everything feel smooth and easy, creating such a positive experience for you. -Kishan
Reply from Three UK - 3Store Inverness
Bravo, Alana! 🎊 We’re thrilled to hear that Connor was so helpful. Thank you for your kind words! -Suhaas
Reply from Three UK - 3Store Inverness
Thank you for sharing, Suzie. It’s great to know James at Inverness delivered the kind of service we aim for. -Ayesha
Excellent service and helpful advice 👍…
Excellent service and helpful advice 👍 from James
May 6, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Maureen. It is great that James provided such useful support and guidance for you. We are pleased that you had a positive experience with our team. -Kishan
The person serving me was excellent
The person serving me. Kym, at the Inverness Eastgate store. It was her unparalleled assistance and perseverance on my behalf that is the reason I am writing this review. She didn't just do her job, she did it very well.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Dr Prentiss, thank you so much for sharing this. It’s wonderful to hear that Kym’s service and guidance made such a positive impact on your visit. 🌺 We can’t wait to welcome you back again! -Neha
James gave an excellent service as…
James gave an excellent service as always
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Jacqueline, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from James. -Suhaas
James was very helpful
James was very helpful. He met my needs and sorted everything out! 10/10
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Inverness
Hi Peter. It is great to hear that James was so efficient and made sure you were well looked after. We are glad you had such a positive experience with him. -Kishan
Reply from Three UK - 3Store Inverness
Hi Mark! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
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