Three UK - 3Store Keighley Reviews 

109
TrustScore 5 out of 5

4.9

Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB


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Rated 5 out of 5 stars

I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more

Company replied

Rated 5 out of 5 stars

I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more

Company replied

Rated 5 out of 5 stars

Was served by Raqib today gave some excellent customer service went out of his way to make sure my need wear met would definitely recommend

Company replied

Rated 5 out of 5 stars

Honestly what made my experience great was a very out- going, comforting young lad called Raqueeb Ali. What a delightful young man! He helped me with my queries and sorted out the issues with my phone... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Keighley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom

  • 01535609604

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

30,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service thank you amazing

Brilliant service thank you amazing

July 18, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Shirley, thanks for sharing your experience! We're really glad to hear our team made a positive impression 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Happy with the service thank you to the…

Happy with the service thank you to the staff at Keighley store

July 14, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you, Jillian! We're glad our staff at the Keighley branch made your experience excellent. We truly appreciate your support. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Brilliant service once again as always…

Brilliant service once again as always great team in the Keighley shop thanks

July 13, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Terence, it’s great to hear you’ve had another positive experience with the team in our Keighley store. Thank you for the feedback 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Sorted out my problem fhank you

July 13, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Stansfield, thank you for your fabulous review 🌟 We’re really glad to hear everything went so well. — Three Social Media Team

Rated 5 out of 5 stars

Amazing service at three,always…

Amazing service at three,always recommend

July 4, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Colin, thank you for sharing your fantastic rating. It’s wonderful to know that your experience has been consistently excellent.-Three Social Media Team

Rated 5 out of 5 stars

Was served by Raqib today gave some…

Was served by Raqib today gave some excellent customer service went out of his way to make sure my need wear met would definitely recommend

July 2, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Haris. Thank you for sharing your experience from today. We are so glad that Raqib went the extra mile to look after your needs, and we appreciate your wonderful recommendation.— Three Social Media Team

Rated 5 out of 5 stars

Very helpful with the issue I had so…

Very helpful with the issue I had so happy with the result would highly recommend, also nice to talk face to face

July 2, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you so much for your lovely feedback, Pauline! We’re delighted you had such a positive and enjoyable visit with us. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful
Listened well and made us feel confident in the info

July 2, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for sharing, 🎉 Gemma! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Perfect great service as always

June 29, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Zofia, we really appreciate your review. Wonderful to know your experience continues to be consistently positive.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

amazig service set up my phone thank you

amazig service set up my phone thank you

June 20, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Alessia, thank you for your kind words. It’s great to know the team was able to help you set up your phone and provide such a positive experience. -Ayesha

Rated 5 out of 5 stars

The staff are very helpful

June 19, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Dorothy, thank you for sharing your experience! We love hearing that our staff provided you with such helpful service. -Kishan

Rated 5 out of 5 stars

Great service from the lads in the…

Great service from the lads in the store in Keighley always helpful and always set my phone up for me. Thanks

June 19, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Aw 🎉 We love hearing this, Peter. We’re thrilled that our team was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Neha

Rated 5 out of 5 stars

Amazing Service

Every time i have a problem, i love that i can pop into three shop and get my problem resolved. The guys over at the Keighley store are always happy to help and i will always recommend people to go there

June 16, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Your words are a real highlight ✨ Muriel. We’re glad our team at Keighley delivers such dependable support, getting things resolved and creating an experience you’re happy to share with others 💫 -Arvind

Rated 5 out of 5 stars

Thank you for the amazing service

Thank you for the amazing service

June 15, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

That’s awesome to hear! 🎉 Anne, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Great customer service in keighley by…

Great customer service in keighley by Mariyah. Helped with broadband and other queries

June 13, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Lynda. Thank you for sharing your experience. We are glad to hear that Mariyah at our Keighley branch looked after you so well, providing brilliant support with your broadband and answering all your questions. -Shivam

Rated 5 out of 5 stars

Had an issues and Suliman sorted it

Had an issues and Suliman sorted it

June 11, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Philip! We love hearing this. Suliman brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet

Rated 5 out of 5 stars

Couldn't use play store I managed to…

Couldn't use play store I managed to disable it by mistake. Went to 3 store they were brilliant. Sorted my phone very quickly

June 6, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Angela, thank you for sharing your feedback, we are glad that our team took great care of you and quickly resolved the issue with your applications to get everything working perfectly again! -Shivam

Rated 5 out of 5 stars

Staff are always helpful

Staff are always helpful. Amazing to have a store in keighley

June 4, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for the 5⭐ review, Robert! We’re thrilled our team gave you great service and friendly guidance at the store in Keighley. -Neha

Rated 5 out of 5 stars

Service brilliant

Service brilliant, Staff amazing , Shop imacculate

June 4, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Vikki, it’s wonderful to know your visit was positive and handled with care. Our team will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! -Neha

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