I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more
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Location
Switch locationUnit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB
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Great customer service Johnny was very helpful would recommend these guys always happy to help where needed in the Keighley branch.
Company replied
Raqeeb helped me with my contract. Was really helpful and really polite. Amazing customer service!
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I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more
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Company details
About Three UK - 3Store Keighley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom
- 01535609604
4.9
Excellent
121 reviews
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Really helpful
Really helpful
Listened well and made us feel confident in the info
July 2, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks for sharing, 🎉 Gemma! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Perfect great service as always
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Zofia, we really appreciate your review. Wonderful to know your experience continues to be consistently positive.
VodafoneThree Social Media Team
amazig service set up my phone thank you
amazig service set up my phone thank you
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Alessia, thank you for your kind words. It’s great to know the team was able to help you set up your phone and provide such a positive experience. -Ayesha
The staff are very helpful
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Dorothy, thank you for sharing your experience! We love hearing that our staff provided you with such helpful service. -Kishan
Great service from the lads in the…
Great service from the lads in the store in Keighley always helpful and always set my phone up for me. Thanks
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Aw 🎉 We love hearing this, Peter. We’re thrilled that our team was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. -Neha
Amazing Service
Every time i have a problem, i love that i can pop into three shop and get my problem resolved. The guys over at the Keighley store are always happy to help and i will always recommend people to go there
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Your words are a real highlight ✨ Muriel. We’re glad our team at Keighley delivers such dependable support, getting things resolved and creating an experience you’re happy to share with others 💫 -Arvind
Reply from Three UK - 3Store Keighley
That’s awesome to hear! 🎉 Anne, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
Great customer service in keighley by…
Great customer service in keighley by Mariyah. Helped with broadband and other queries
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Lynda. Thank you for sharing your experience. We are glad to hear that Mariyah at our Keighley branch looked after you so well, providing brilliant support with your broadband and answering all your questions. -Shivam
Had an issues and Suliman sorted it
Had an issues and Suliman sorted it
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey Philip! We love hearing this. Suliman brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Couldn't use play store I managed to…
Couldn't use play store I managed to disable it by mistake. Went to 3 store they were brilliant. Sorted my phone very quickly
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Angela, thank you for sharing your feedback, we are glad that our team took great care of you and quickly resolved the issue with your applications to get everything working perfectly again! -Shivam
Staff are always helpful
Staff are always helpful. Amazing to have a store in keighley
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks for the 5⭐ review, Robert! We’re thrilled our team gave you great service and friendly guidance at the store in Keighley. -Neha
Reply from Three UK - 3Store Keighley
Hi Vikki, it’s wonderful to know your visit was positive and handled with care. Our team will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! -Neha
Honestly what made my experience great…
Honestly what made my experience great was a very out- going, comforting young lad called Raqueeb Ali. What a delightful young man! He helped me with my queries and sorted out the issues with my phone.
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey Woo, you've just made our day ✨ We're thrilled that Raqueeb Ali provided such prompt expertise and stellar guidance to sort your phone queries perfectly. Your kind words highlight his spot-on care, and we hope you have a fantastic time ahead 💫 -Arvind
Great experience
I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort everything out. He was friendly, professional, and genuinely eager to resolve the issue. Despite it eating into his lunch break, he still made sure everything was fixed properly. Staff members like Raqeeb are a real credit to the company!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Ibrahim. Thank you so much for taking the time to share this, as it is wonderful to hear that Raqeeb provided such brilliant support and went the extra mile to get your connectivity sorted out. We really appreciate your kind words about his dedication and look forward to looking after you again in the future. -Shivam
Big thank you to Raqeeb for helping me…
Big thank you to Raqeeb for helping me out saved myself a little a bit of money with the new plan will definitely recommend to a friend once again thank you
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Shakib. Thank you so much for taking the time to share this, as it is fantastic to hear that Raqeeb provided such brilliant support and helped you find a better plan to lower your costs. We really appreciate your recommendation and look forward to looking after you again in the future. -Shivam
Great help
Great help. I had issues with my phone but they sorted it. Would recommend.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey Alison, thank you for sharing this. Wonderful to hear your phone troubles were sorted and that you’d recommend us 😁 -Ayesha
Great service from the team sorted me…
Great service from the team sorted me out a new tablet and helped with all my other contract queries as well.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Venetia, thank you for this lovely message. So glad the team gave you great service and helped you with your new tablet and all your contract questions ✨ -Ayesha
I had a couple viruses on my phone…
I had a couple viruses on my phone where adverts kept popping up, advisor was happy enough to clear them up for me. Amazing service
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Nothing makes us happier than stepping in when things go wrong and getting everything running smoothly again, Kevin. We’re delighted our team brought your phone back to normal. Thanks for trusting us, keeping you secure and supported is exactly why we’re here. -Ashifa
I came into three and the service was…
I came into three and the service was brilliant. took care of all my problems
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thank you, Rockia, for your 5 ⭐ review. We're delighted that you had a wonderful experience 😊 -Maryalex
Brilliant service
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thank you for your fabulous review, Jeanette! 🌟 We’re really glad to hear everything went so well. -Veronica
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