Three UK - 3Store Keighley Reviews 

121
TrustScore 5 out of 5

4.9

Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB


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Rated 5 out of 5 stars

I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more

Company replied

Rated 5 out of 5 stars

Great customer service Johnny was very helpful would recommend these guys always happy to help where needed in the Keighley branch.

Company replied

Rated 5 out of 5 stars

I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more

Company replied

Rated 5 out of 5 stars

Such a wonderful experience at three. Always happy to come to the shop and speak with the guys. So polite and explain everything with detail.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Keighley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom

  • 01535609604

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

All good thank you

All good thank you

March 5, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Mahnoor, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Good service

Good service

March 3, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you for sharing this, Caroline. Your note brings a real spark because it shows that the care and attention you received genuinely made an impression. -Manavata

Rated 5 out of 5 stars

Keighley store is always a store you…

Keighley store is always a store you can go for simple enquiries and the staff are always ready to help

February 19, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Yay! We absolutely love hearing this 🎉 We’re so glad the Keighley store worked out so well for you, Michael. Nothing beats walking away after receiving outstanding customer service. You’re awesome! 💗 -Kashish

Rated 5 out of 5 stars

Best customer service in the keighley…

Best customer service in the keighley store.

February 17, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Lynn, thank you so much for the lovely feedback! 😊 We’re thrilled to hear you received the perfect customer service experience and that our Keighley team made your visit a great one. -Ayesha

Rated 5 out of 5 stars

Amazing service from the lads in…

Amazing service from the lads in Keighley

February 16, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Amazing, Ryhan! We're glad to hear that our team provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Amazing staff and wonderful customer…

Amazing staff and wonderful customer service

February 10, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

What a sweet 5⭐ rating, Gloria! We’re truly heartened to know this has been your experience with our staff. Wishing you a bright and joyful day ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous. Cracking lad and banging service. Very very very helpful.

February 10, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Carl, brilliant to hear such positive feedback 🎉. We’re glad the support felt spot on and that the service made a real difference💙. Your words show the great energy and effort being put in 🙌. -Shivam

Rated 5 out of 5 stars

I enjoyed the customer service and they…

I enjoyed the customer service and they helped me with my problem really quick

February 10, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Eron, that’s awesome! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Amazing service from Sulimam than you

Amazing service from Sulimam than you

February 9, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Graham, it's great to hear that Sulimam made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

Amazing service as usual

February 6, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

That’s awesome to hear! 🎉 Madala, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Brilliant servise

Brilliant servise

February 5, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi John, your feedback is a wonderful highlight for us. We're really glad to know you're happy with our service. Thank you for sharing such a great review. -Manavata

Rated 5 out of 5 stars

Amazing service From Suliman did a full…

Amazing service From Suliman did a full set up from me on my phone.

February 3, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

🌟 Thanks for the kind words, Joseph! It’s great to know Suliman made the whole process smooth and stress‑free for you 😊 -Shivam

Rated 5 out of 5 stars

Sorted out my problem great service

February 2, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you, John. We’re glad to hear your issue was resolved smoothly and that the service left such a positive impression. We truly appreciate your feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Amazing work come in for my three app…

Amazing work come in for my three app issues and the kind gentleman Suliman spent time with me and sorted it out absolutely amazing thank you for your patient and time.

January 23, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you, Trevor! We’re delighted to hear Suliman was able to resolve your Three app issues with such care and patience. Your kind words mean a lot to us. -Suhaas

Rated 5 out of 5 stars

I really enjoyed my experience at the…

I really enjoyed my experience at the three. Went in for more data and came out with a brilliant deal. Great staff here at this keighley store

January 19, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks a ton, John! We’re glad that everything went smoothly. It’s wonderful to know you had such a positive experience at our Keighley store. We look forward to welcoming you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Mariyah from the keighley store was…

Mariyah from the keighley store was very efficient, friendly and super help. She made me feel very calm after i lost my phone and needed a replacement sim. Mariyah also helped me find a better deal which i was very happy with. Her service was amazing.

January 17, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you for taking the time to share this glowing feedback, Louise! 🌟 We’re thrilled that Mariyah provided such reassuring, helpful, and proactive support when you needed it most. -Veronica

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