Three UK - 3Store Keighley Reviews 

129
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TrustScore 5 out of 5

4.9

Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more

Company replied

Rated 5 out of 5 stars

Once again I’ve at a great experience with three the staff is friendly, Raqeeb sorted out my issue. Thank you Raqeeb

Company replied

Rated 5 out of 5 stars

I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more

Company replied

Rated 5 out of 5 stars

I love the service at this shop, it's always great to have a shop where you can come and speak to a person.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Keighley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom

  • 01535609604

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service as usual

February 6, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

That’s awesome to hear! 🎉 Madala, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Brilliant servise

Brilliant servise

February 5, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi John, your feedback is a wonderful highlight for us. We're really glad to know you're happy with our service. Thank you for sharing such a great review. -Manavata

Rated 5 out of 5 stars

Amazing service From Suliman did a full…

Amazing service From Suliman did a full set up from me on my phone.

February 3, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

🌟 Thanks for the kind words, Joseph! It’s great to know Suliman made the whole process smooth and stress‑free for you 😊 -Shivam

Rated 5 out of 5 stars

Sorted out my problem great service

February 2, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you, John. We’re glad to hear your issue was resolved smoothly and that the service left such a positive impression. We truly appreciate your feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Amazing work come in for my three app…

Amazing work come in for my three app issues and the kind gentleman Suliman spent time with me and sorted it out absolutely amazing thank you for your patient and time.

January 23, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you, Trevor! We’re delighted to hear Suliman was able to resolve your Three app issues with such care and patience. Your kind words mean a lot to us. -Suhaas

Rated 5 out of 5 stars

I really enjoyed my experience at the…

I really enjoyed my experience at the three. Went in for more data and came out with a brilliant deal. Great staff here at this keighley store

January 19, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks a ton, John! We’re glad that everything went smoothly. It’s wonderful to know you had such a positive experience at our Keighley store. We look forward to welcoming you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Mariyah from the keighley store was…

Mariyah from the keighley store was very efficient, friendly and super help. She made me feel very calm after i lost my phone and needed a replacement sim. Mariyah also helped me find a better deal which i was very happy with. Her service was amazing.

January 17, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you for taking the time to share this glowing feedback, Louise! 🌟 We’re thrilled that Mariyah provided such reassuring, helpful, and proactive support when you needed it most. -Veronica

Rated 5 out of 5 stars

Brilliant customer service from Raqeeb!

Brilliant customer service from Raqeeb!
Polite, helpful and really friendly.

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Babs, that’s awesome! We’re so glad Raqeeb was able to sort everything for you. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Perfect service from Raqeeb

Perfect service from Raqeeb

January 13, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Amazing! It’s wonderful to hear that Raqeeb offered a remarkable experience. We appreciate you sharing this, Laura. -Manavata

Rated 5 out of 5 stars

I came to Keighley store

I came to Keighley store, for a problem and it is solved, great staff.

January 13, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for the 5⭐ review, Gwynneth! We're thrilled that our team provided excellent service and friendly guidance at the Keighley store. -Neha

Rated 5 out of 5 stars

Brilliant service in three

Brilliant service in three. Muktar was super helpful

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Wonderful to know Muktar was able to resolve your phone problems quickly! 🎉 David, thank you for your lovely feedback! 😊 -Ayesha

Rated 5 out of 5 stars

Good service from Raeqeeb

Good service from Raeqeeb

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Jeff, your words truly spotlight Raeqeeb’s dedication 🚀. Feedback like this inspires us all, and we value your effort in sharing it with us. Thank you! ☺️ -Kashish

Rated 5 out of 5 stars

Happy with the service

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you, Andrew, we appreciate your 5 ⭐ review. It’s wonderful to know you had a great experience. -Arvind

Rated 5 out of 5 stars

Amazing service

Amazing service

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Ray, that’s awesome! We’re glad you had a wonderful experience. Thank you for this incredible 5⭐ review! -Veronica

Rated 5 out of 5 stars

Good service from johnny

January 9, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great service Raqeeb was very helpful…

Great service Raqeeb was very helpful and helped to to bring my number to Three from EE

January 9, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Jackie! 🎊 We’re buzzing with excitement knowing Raqeeb made your time with us so special. Your feedback fills us with joy. Thank you for choosing us. -Suhaas

Rated 5 out of 5 stars

Great service

Great service

January 9, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

That's fantastic, Mick. We're so happy to know that you had a great experience with us. Thank you for sharing such wonderful feedback! 😄 -Prabhjeet

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