Three UK - 3Store Keighley Reviews 

120
TrustScore 5 out of 5

4.9

Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB


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Rated 5 out of 5 stars

I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more

Company replied

Rated 5 out of 5 stars

Great customer service Johnny was very helpful would recommend these guys always happy to help where needed in the Keighley branch.

Company replied

Rated 5 out of 5 stars

I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more

Company replied

Rated 5 out of 5 stars

Such a wonderful experience at three. Always happy to come to the shop and speak with the guys. So polite and explain everything with detail.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Keighley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom

  • 01535609604

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

32,094 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant customer service from Raqeeb!

Brilliant customer service from Raqeeb!
Polite, helpful and really friendly.

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Babs, that’s awesome! We’re so glad Raqeeb was able to sort everything for you. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Perfect service from Raqeeb

Perfect service from Raqeeb

January 13, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Amazing! It’s wonderful to hear that Raqeeb offered a remarkable experience. We appreciate you sharing this, Laura. -Manavata

Rated 5 out of 5 stars

I came to Keighley store

I came to Keighley store, for a problem and it is solved, great staff.

January 13, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for the 5⭐ review, Gwynneth! We're thrilled that our team provided excellent service and friendly guidance at the Keighley store. -Neha

Rated 5 out of 5 stars

Brilliant service in three

Brilliant service in three. Muktar was super helpful

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Wonderful to know Muktar was able to resolve your phone problems quickly! 🎉 David, thank you for your lovely feedback! 😊 -Ayesha

Rated 5 out of 5 stars

Good service from Raeqeeb

Good service from Raeqeeb

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Jeff, your words truly spotlight Raeqeeb’s dedication 🚀. Feedback like this inspires us all, and we value your effort in sharing it with us. Thank you! ☺️ -Kashish

Rated 5 out of 5 stars

Happy with the service

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thank you, Andrew, we appreciate your 5 ⭐ review. It’s wonderful to know you had a great experience. -Arvind

Rated 5 out of 5 stars

Amazing service

Amazing service

January 12, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Ray, that’s awesome! We’re glad you had a wonderful experience. Thank you for this incredible 5⭐ review! -Veronica

Rated 5 out of 5 stars

Good service from johnny

January 9, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great service Raqeeb was very helpful…

Great service Raqeeb was very helpful and helped to to bring my number to Three from EE

January 9, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Jackie! 🎊 We’re buzzing with excitement knowing Raqeeb made your time with us so special. Your feedback fills us with joy. Thank you for choosing us. -Suhaas

Rated 5 out of 5 stars

Great service

Great service

January 9, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

That's fantastic, Mick. We're so happy to know that you had a great experience with us. Thank you for sharing such wonderful feedback! 😄 -Prabhjeet

Rated 5 out of 5 stars

Mukhtar was great he looked after us…

Mukhtar was great he looked after us and gave me the right plan for my daughters first phone very polite and helpful

January 8, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

That’s brilliant Aqib! Mukhtar made sure you got the perfect plan for your daughter’s first phone, such an exciting step! We’re glad it left you smiling and look forward to welcoming you back. -Kashish

Rated 5 out of 5 stars

Awesome service

January 5, 2026
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Kevin, amazing! ✨ Thank you for the glowing 5 ⭐ review! -Afaq

Rated 5 out of 5 stars

All good all service fhe time

All good all service fhe time

December 27, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Good service

Good service

December 23, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi, Mildred! This is really lovely to hear, thank you for your 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Good service

December 13, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hey Sheila, we appreciate you writing a great review :) -Scott

Rated 5 out of 5 stars

Very helpful

December 12, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Good service

Good service

December 8, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for taking the time to write a terrific review, Karen :) -Scott

Rated 5 out of 5 stars

Really kind and helpful

Really kind and helpful. SUPER SERVICE from the team at three keighley

December 8, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for this amazing 5⭐ review, Saeed. We really appreciate you taking the time to send this over to us! Great work Keighley 🎉 -Jade

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