Three UK - 3Store Keighley Reviews 

120
TrustScore 5 out of 5

4.9

Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB


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Rated 5 out of 5 stars

I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more

Company replied

Rated 5 out of 5 stars

Great customer service Johnny was very helpful would recommend these guys always happy to help where needed in the Keighley branch.

Company replied

Rated 5 out of 5 stars

I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more

Company replied

Rated 5 out of 5 stars

Such a wonderful experience at three. Always happy to come to the shop and speak with the guys. So polite and explain everything with detail.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Keighley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom

  • 01535609604

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

32,094 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Raqeeb- sorted out…

Great service from Raqeeb- sorted out some issues with the app and was patient and helpful throughout. Would strongly recommend this service

November 17, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for this fantastic 5⭐ review, Francis. We really appreciate you taking the time to send this over! Well done Raqeeb 👏 -Jade

Rated 5 out of 5 stars

Raqeeb was so helpful and patient with…

Raqeeb was so helpful and patient with us and the whole experience was very positive and informative.

November 17, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for this fantastic 5⭐ review, Caroline. We really appreciate you taking the time to send this over! Well done Raqeeb 👏 -Jade

Rated 5 out of 5 stars

Raqeeb did a good job

Raqeeb did a good job, he was patient, and was really helpful..Thanks

November 11, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hello Nigel, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Sale advisor help me set up my phone

Sale advisor help me set up my phone. Good service

November 10, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

That's wonderful, Andrew. We're so glad it was an easy experience for you :) Thank you for leaving us a great review -Scott

Rated 5 out of 5 stars

Happy with the service

Happy with the service

November 6, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi Christopher, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Mukhtar was polite and friendly and…

Mukhtar was polite and friendly and very professional at Keighley branch. Excellent service and product. Good value for money. Highly recommend.

October 25, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

The staff were polite

The staff were polite, friendly and helpful. Mr Sadik who served us went through everything in detail. He set up my new phone without me asking. I feel he went above and beyond.

October 7, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Thanks for your feedback, Jackie, and it's lovely to hear that you enjoyed great customer service when purchasing your new phone. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Raqeeb was absolutely amazing with me…

Raqeeb was absolutely amazing with me and my daughter. I can highly recommend his expertise.

October 1, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

This is an amazing 5* review, Rebecca.

We really appreciate you taking the time to send this over. Well done Raqeeb 🎉 -Jade

Rated 5 out of 5 stars

The staff in Keighley store are…

The staff in Keighley store are brilliant always happy to help and go out of their way to help set the phones up for me never had a issue in all the years I've been with three definitely recommend to all my friends and family.

September 29, 2025
Unprompted review
Three UK - 3Store Keighley logo

Reply from Three UK - 3Store Keighley

Aw that's amazing to hear, Shirley. Thanks for you review -Maxine

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