I'm with O2 and they couldn't help me with my phone and my friend whose with three took me to three high street Kensington to ask if they can help. Evangeline was able to sort out the issues with my p... See more
Company replied
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Anna was great! She answered all of our questions and explained everything we were unsure about. She did her best to meet all of the requirements we needed and made the whole experience really easy. W... See more
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Daniel Amini is the most helpful professional I have ever encountered. I know I can be a difficult costumer but his knowledge and manner is exemplary. I thank him so very much for his help and cool... See more
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Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... See more
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Company details
About Three UK - 3Store Kensington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
161 Kensington High Street, W8 6SU, Kensington, London, United Kingdom
- 02079382950
4.9
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ai gave me great customer service
Ai gave me great customer service, will recommend this branch to my friends. Thank you
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Kensington
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Mahfuz and Ai were particularly…
Mahfuz and Ai were particularly helpful. A+++ service. Great team.
Patrick
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Kensington
Thanks for your feedback, Patrick, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Ai is very nice person
Ai is very nice person, always excellent service. Solved my problems quickly. Happy to see her
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Kensington
Thanks for this amazing 5⭐ review, Berhane. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Kensington
Thanks for this amazing 5⭐ review, Tessphilli. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Mr Mahfuz
Mr Mahfuz,
Was extremely calm professional and full resolved my problem with the Broadband.
I am very thankful to his kindness and expertise.
Vincenza Fuschini
October 23, 2025
Unprompted review
Reply from Three UK - 3Store Kensington
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
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