I would like to thank your team for the excellent service we received today in your store. The staff were very friendly, helpful, and professional. They explained the offers very clearly and helped us... See more
Company replied
Location
Switch locationUnit 28, Lakeside Shopping Centre, RM20 2ZP West Thurrock, London, GB
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See what reviewers are saying
We had a really great experience with Petro at the Three Lakeside store. He helped us switch six of our SIMs over to business accounts, which has ended up saving us money every month and given us ac... See more
Company replied
I’m so impressed by how Lou handled my issues with patience and clarity, and it turned a stressful situation into a great experience. He solved all my queries, efficiently and smoothly. Excellent cust... See more
Company replied
Fantastic service from Petro! He helped me secure three home broadband plans with great prices and even better support. Clear communication, fast setup, and zero hassle. Couldn’t have asked for more.... See more
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Company details
About Three UK - 3Store Lakeside
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 28, Lakeside Shopping Centre, RM20 2ZP, West Thurrock, London, United Kingdom
- 01708869745
4.8
Excellent
88 reviews
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Friendly and knowledgeable servicy
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Lakeside
Hi, Sibil, We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Petro and Blake at the Lakeside Branch…
Petro and Blake at the Lakeside Branch were super helpful. If not for them I would have stayed with 02. They were very kind and professional. I would recommend going to Three Lakeside just so host ghee can help you.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Lakeside
Fantastic work from Petro and Blake! Glad to have you on board with us Amar 🙌 -Jade
Amazing
Petro and Blake
Today I and my husband got our phones upgraded. We were in and out quickly. Everything done easy and quick.
Petro has amazing understanding of all things Apple.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Lakeside
Thank you for the brilliant review, Karin! We’re delighted everything went smoothly for you both. Petro and Blake’s expertise always shines, and they’ll be thrilled you noticed. -Veronica
james was a very helpful person
james was a very helpful person, everything was well explained and always he was able to answer the questions
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Lakeside
Hey.
Thanks! Your review is really appreciated. -Pete
Petro is a great person and helpful colleague
Petro is literally one of the most knowledgeable person when it comes to technologies and very very helpful
I’m glad we went there
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Lakeside
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Petro was really helpfull,friendly.
Petro was really helpfull,friendly.
Thank you so much your help.
Really recomended for the custumers.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Lakeside
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Very happy whit the help from James
Very happy whit help from James
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Lakeside
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Petro!!!! Great customer service
Had the best customer service from Petro he was amazing in all areas. Great man and good company.
December 23, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Aw Mugeeb, thank you so much! Petro will be so happy to hear this. Your kind words truly made our day! Wishing you a wonderful day ahead 🤗 -Ayesha
Petro at the Lakeside shop is…
Petro at the Lakeside shop is exceptional when it comes to customer satisfaction. He’s the only representative that I deal with each and every time I need a product.
Service was perfect, on time and satisfactory.
December 21, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Wonder experienced petol gave us…
Wonder experienced petol gave us outstanding customer service… honestly he helped me out more than anyone at 3 network…. Lakeside shopping centre….
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Hi.
Thanks! Your review is really appreciated. -Pete
Petro was so helpful and really…
Petro was so helpful and really explained everything for us. He was awesome. We got great customer service.
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Great work from Petro! Thanks for taking the time to send this over to us. We really do appreciate it Doyle 😊 -Jade
Petro was really helpful and amazing we…
Petro was really helpful and amazing we loved the experience and he helped us with our new device
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Hey Kaio, that’s awesome! We’re happy Petro was able to provide such excellent support. Thank you for sharing this wonderful 5⭐ review! -Veronica
Was served by blake
Was served by blake. A really nice guy very helpful and knowledgeable. Made sure i walked away with all i needed and understood everything. Thank you
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
This is what we like to hear, Lyons. Thanks for the amazing 5⭐ review! Great work Blake 🎉 -Jade
Lakeside- Alex
I was in the lakeside branch this evening, and Alex was very helpful when helping me find a new phone and explained everything very clearly for me.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
A new phone is always exciting, Katie, we're sure that Alex will have helped you make a fab choice :) Thanks for a great review -Scott
best customer service
Petro was incredibly helpful and an absolute pleasure to deal with. From the moment we walked in, he made the entire process smooth and stress-free. He listened to our needs, answered all our questions with patience, and handled everything with ease. This is by far the best customer service experience I’ve had at a Three Store.
Thank you, Petro, for your professionalism and excellent support — truly outstanding service!
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Best costumer service,friendly…
Best costumer service,friendly ,professional.
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Petro was amazing
Petro was amazing! He answered our many questions with patience, knowledge, honesty and wit. It was a wonderful experience. Thank you so much.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Petro made our day and served us very…
Petro made our day and served us very well. We recommend the branch at Lakeside to everyone
Thanks!
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Hi.
Thanks! Your review is really appreciated. -Pete
Brilliant service from Petro
Brilliant service from Petro, so helpful and answered all my questions!
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Hey.
Thanks! Your review is really appreciated. -Pete
Wonderful wonderful Olivia and Alex
Wonderful wonderful Olivia and Alex
I’m so happy
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Lakeside
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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