Three UK - 3Store Leeds (Merrion Centre) Reviews 

185
TrustScore 5 out of 5

4.9

Unit 25, The Merrion Centre, LS2 8NG Leeds Merrion, Midlands, GB


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Rated 5 out of 5 stars

had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more

Company replied

Rated 5 out of 5 stars

Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more

Company replied

Rated 5 out of 5 stars

I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more

Company replied

Rated 5 out of 5 stars

Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (Merrion Centre)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom

  • 01132449217

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

33,090 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks sir good help me

December 26, 2025
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Incredible! 🎉 We’re happy to hear about your experience, Louis. It's brilliant to know that our team provided the support you were looking for. We really appreciate you taking the time to share this 5 ⭐ review! -Kishan

Rated 5 out of 5 stars

I am happy with service from Awais

December 23, 2025
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi Ghenet, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Awais. -Suhaas

Rated 5 out of 5 stars

The service was great

December 17, 2025
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey Zaray, that’s brilliant! We’re so glad that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Very helpful customer service.

December 12, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi, Delitaru. We're so happy to know that you had a great experience with us. Thanks for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

5 star helpful yaseen and umar

December 12, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hello There! Super happy to hear that Yaseen and umar provided such excellent support throughout. We’re so happy with this 5 ⭐ review, we’re always happy to help. -Kashish

Rated 5 out of 5 stars

awais very nice

awais very nice

December 12, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

The young man yasin was really good and…

The young man yasin was really good and helped me with setting up my phone and find my a great deal

December 6, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Happy with service from Awais

Happy with service from Awais

December 1, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Thanks for this amazing 5⭐ review, Stephen. We really appreciate you taking the time to send this over! Great work Awais 🎉 -Jade

Rated 5 out of 5 stars

Thank you to Awais excellent service…

Thank you to Awais excellent service sorted out issue for my phone.

December 1, 2025
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

That's super that Awais got you sorted, Micky :) Thank you for the 5 star review -Scott

Rated 5 out of 5 stars

Excellent service best in town thank…

Excellent service best in town thank you to the boys Awais and Yaseen !!!

November 29, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Good experience

November 23, 2025
Unprompted review
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Reply from Three UK - 3Store Leeds (Merrion Centre)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Helpful and friendly service

Helpful and friendly service. Got me a really good deal on iPhone.

November 22, 2025
Unprompted review
Three UK - 3Store Leeds (Merrion Centre) logo

Reply from Three UK - 3Store Leeds (Merrion Centre)

Hey.

Thanks! Your review is really appreciated. -Pete

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