Three UK - 3Store Leeds (White Rose) Reviews 

328
TrustScore 5 out of 5

4.9

Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, Midlands, GB


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Rated 5 out of 5 stars

The lovely lady Naz helped me to remove all the virus applications on my phone which was stopping me from being able to use the phone. She then went ahead and upgraded my contract and saved me £15 per... See more

Company replied

Rated 5 out of 5 stars

Dainora was very kind. Called to customer service for me, spend an hour on phone in order to get my problem fixed. Been server before in Bradford store and they we’re very unhelpful. Your company shou... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Zoheb ,we had to attend the store on two occasions to sort out an issue with our router. on both occasions we found Zoheb to be extremely knowledgeable and friendly , he definitel... See more

Company replied

Rated 5 out of 5 stars

Amina served us today. Absolutely fantastic. 5 devices to sort out. Did with utmost professionalism & friendliness. Could not have been more helpful. Fabulous service. Would definitely recommend. Zahi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leeds (White Rose)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, Leeds White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Midlands, United Kingdom

  • 01132714689

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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4.9

All reviews

(328)

32,204 reviews in the last 12 months

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Rated 5 out of 5 stars

Naz upgraded my contract and was helfpul

Naz helped me to upgrade my sim only and halfed my price on my contract. Also provided me with my contract and in store and added discount on accessories.

January 31, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thank you for sharing your experience, Cheryl! We’re thrilled Naz made it remarkable and helped you save on your contract and accessories. -Suhaas

Rated 5 out of 5 stars

Amazing service very helpful by Amina…

Amazing service very helpful by Amina very very happy couldnt do enough for us will be back

January 28, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

NEW CONTRACT THREE NAZ

I was served by a young lady Naz who signed me up to a new contract and she assisted me to help save money

January 28, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Mage, it’s brilliant to hear that Naz looked after you. We're glad she could help you get set up with a great deal. Thanks for sharing your experience and welcome to the family. -Kishan

Rated 5 out of 5 stars

Ahmed you legend bro

Ahmed you legend bro, me will defo recommend you bruv ,thank you for my experience in your store see you soon , nothing but love

January 28, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Naz three white rose

Naz helped with my query and was very approachable and knowledgeable she welcomed me back if I need any more help. She was very helpful and spent her time getting to understand my query.

January 28, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Wow, Bhupinder! 🎉 It’s wonderful to hear that Naz made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha

Rated 5 out of 5 stars

had a great experience at the Three…

had a great experience at the Three store when purchasing my SIM card. The staff were extremely helpful, friendly, and patient in explaining all the options to me. They made the whole process quick and easy, and I really appreciated their excellent customer service. I’m very happy with my choice and would definitely recommend this store to others. I would like to thank sanah for assistance which helped us alott.

January 27, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Amazing, Aalap! Knowing that Sanah and the team's patience and positivity turned your SIM purchase into such a smooth process is exactly the kind of story that inspires us. Thank you for your kind words! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Roesina was very helpful

Roesina was very helpful

January 26, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hi Michael, your words truly spotlight Roesina's dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind

Rated 5 out of 5 stars

Danny was very helpful and us a great…

Danny was very helpful and us a great deal thank you

January 25, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for sharing your experience, Tanvir 😊 We’re pleased to hear Danny was able to guide you through the options and help you secure the right deal. Have a lovely day 💙 -Arvind

Rated 5 out of 5 stars

Great friendly service explained about…

Great friendly service explained about the new phone i bought would definatley recommend.

January 20, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hey Dave! This made our day! 🌟 The team will be ecstatic to hear their effort made your visit remarkable. May your new phone bring you joy 😍. Thank you for sharing the love and recommending us 💙 -Ashifa

Rated 5 out of 5 stars

Absolutely brilliant zamir was amazing…

Absolutely brilliant zamir was amazing sat down with me explored all options In detail.
No rush no pressure to buy

January 18, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

✨ We’re delighted Zamir’s dedication created such a positive experience for you 🌟. Your feedback is truly appreciated 🙏. -Shivam

Rated 5 out of 5 stars

Great help in getting the best deal

January 18, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

YAY 🎉 Lisa, we love hearing this 🌟 We’re delighted our team guided you well and helped you find the right option. Thanks so much for sharing your experience 😊 -Arvind

Rated 5 out of 5 stars

Amina dealt with our upgrade of ours…

Amina dealt with our upgrade of ours contracts in a professional manner. She was helpful and always smiling. An asset to the team

January 15, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Thanks for this fantastic review, Frank! We’re thrilled to hear Amina provided excellent support and helped you get the best deal. -Neha

Rated 5 out of 5 stars

They have been very quick with the…

They have been very quick with the service. I'm happy for the help

January 13, 2026
Unprompted review
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Reply from Three UK - 3Store Leeds (White Rose)

Hello Sandra! We’re glad to hear you had a wonderful experience with us. Thank you for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Excellent service

Excellent service, professional staff, good reasonable price, fantastic service Roesina 👏

January 12, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thank you for the amazing review, Lyndsay! We truly appreciate you sharing your experience, and we’re thrilled to hear that Roesina and our team delivered outstanding care. -Neha

Rated 5 out of 5 stars

Clear communication

Clear communication and very polite

January 10, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great experience with the team! Thank you Naz

Visited while in the white rose location to do some tidying up of my accounts and look at options for contracts moving forward. I was guided by Naz who was super helpful throughout. Couldn't have had a better experience with them as they took time to actually listen and advise on the best options for what I needed. It really felt like they cared about getting the best options for me =) they made sure to go above and beyond all my expectations and a big thank you from me

January 8, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Thanku Ahmed

January 7, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Hi Adrian, we’re so happy to know that you had a great experience with us. Thank you for this amazing 5⭐ review! -Ayesha

Rated 5 out of 5 stars

My experience was very pleasant and…

My experience was very pleasant and lovely, Ahmed was very helpful and motivated, had few challenges but came out on top. Top lad 100% recommended people to see Ahmed if you want anything sorting out
Thank you x

January 6, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thank you for sharing your great experience with us, it's amazing to hear Ahmed was very helpful -Maxine

Rated 5 out of 5 stars

Ahmed great service and superb deal…

Ahmed great service and superb deal looked after me well as always

January 6, 2026
Unprompted review
Three UK - 3Store Leeds (White Rose) logo

Reply from Three UK - 3Store Leeds (White Rose)

Thanks for your 5 ⭐ review, Muhammad, and it's lovely to hear that you enjoyed great customer service from Ahmed during your recent purchase. We appreciate you taking the time to share this with us 🎊. -Michael

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