I've been in many times to three and always met with the happiest bunch who go beyond to help with issues, contracts and sorting whatever I've needed!! Huge thank you to Jasmine to has helped me every... See more
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Really helpful assistant with excellent solution for me.bought a Google pixel 11 phone completed phone contract ,number transfer everything very quickly. Very smooth transaction, now to wait for deliv... See more
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Very friendly helpful staff,Jasmine was very good at explaining and talking us through options available to us. You wouldn't get this level of service on line. Face to face is so much better and ea... See more
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Without doubt Lincoln store saved me as a customer! I’d had a few issues with customer services on line so popped into store. Drew and Scott dealt with my issue, offered support and advice and not onl... See more
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Company details
About Three UK - 3Store Lincoln
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 19 Waterside Shopping Centre, LN2 1DH, Lincoln, Midlands, United Kingdom
- 01522542340
4.8
Excellent
81 reviews
Asks customers to review
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Great service Jasmine 👍
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Thanks so much, David. We’re thrilled to hear Jasmine made your experience a great one. Really appreciate you sharing this with us. -Manavata
Three store Lincoln where very helpful…
Three store Lincoln where very helpful today
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Hey Patricia! 🎉 That’s awesome to hear! A huge shoutout to Lincoln for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Kashish
I got help from Harvey on how fix my…
I got help from Harvey on how fix my phone screen & sound settings. He was really helpful & fixed my issues. Thank you Harvey
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Thank you for sharing your feedback, Liz. We’re delighted Harvey was able to sort out your phone settings and get everything working as it should -Shivam
Had a fantastic experience today in the…
Had a fantastic experience today in the Three Store in Lincoln. Drew helped me put my sim in my new phone and put a screen protector on for me.
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
That's wonderful to hear, Marion! 🌟 A big shoutout to Drew at our Lincoln branch for providing such amazing support. Thank you for sharing your lovely feedback. 💬😊 -Veronica
Jasmine was very helpful
Jasmine was very helpful! Excellent service !
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Hey Steven, we’re so glad to hear Jasmine was able to help and provide you with such great support. 😊🌟 -Veronica
Had a fantastic day today in the Three…
Had a fantastic day today in the Three shop. Thought i had lost everything as i could not get into my phone drew helped get me a new phone that works like the old one. Thank you!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Woohoo, Adrian! 🎊 We are delighted that Drew could assist with the setup and make sure your new device felt just right. It is lovely to hear you had such a positive experience. Wishing you lots of joy ahead ❤️ -Arvind
Jasmine was cerut helpful and got me…
Jasmine was cerut helpful and got me new sim cards. Thank you
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
That’s brilliant, Cristian! We’re so happy to hear that Jasmine handled everything so smoothly for you. -Veronica
Had a lot of issues with spam adverts…
Had a lot of issues with spam adverts obviously my phone bur James managed to fix it for me, very useful thank you
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Hi Paul, thanks for letting us know. We’re really pleased James could get the spam adverts sorted for you and was able to provide the support you needed. Hope you have a wonderful day! 😊 -Neha
A truly great experience Drew helped us…
A truly great experience Drew helped us transfer all our data to the new phone. A great addition to the store.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Absolutely fabulous, Henry! We’re delighted to hear that Drew was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
I went to the Three store in Lincoln to…
I went to the Three store in Lincoln to get help with my mobile broadband and Jasmine was very helpful and solved my issues, a credit to retail.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Thanks a ton for your review, Luke. 🎉 We’re delighted to hear that Jasmine at our Lincoln store got your mobile broadband issues sorted so smoothly. She’ll be thrilled to know her support made such a difference. Wishing you great things ahead 💙 -Arvind
James was very helpful and sorted an…
James was very helpful and sorted an issue with my messaging services
March 2, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
That’s wonderful to hear! It sounds like James provided outstanding support and ensured everything was running smoothly again. -Manavata
Scott got me a good deal for home…
Scott got me a good deal for home broadband and a sim card very polite and helpful.
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Hi there, we’re delighted Scott provided such courteous support and helped you secure a great offer. Thank you for your valuable feedback. -Suhaas
Came in too get help too set new phone…
Came in too get help too set new phone with scott who was very helpful
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Hi Richard, thanks for sharing your experience. It’s great to hear Scott was very helpful when you came in to get help to set up your new phone. -Kishan
Helper with social media in store
Harvey was very helpful and friendly,helping me with facebook.
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Amazing, Elaine! We're glad to hear that Harvey provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Reece helped me fix some issues with my…
Reece helped me fix some issues with my device regarding viruses. Very helpful and informative. Would recommend.
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Keith! Thank you for sharing this. It’s great to hear that Reece provided clear guidance and got everything running smoothly again. -Afaq
I came in too get a new sim card and…
I came in too get a new sim card and was served by Stanley and Scott both was very funny i am very happy with the service
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Nanshak, thank you for sharing your experience. It's great to hear that Stanley and Scott made everything seamless and provided such attentive support. -Afaq
Reece is a grt guy very helpful.very…
Reece is a grt guy very helpful.very pleasent an asset to Ur company
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Wow, Dawn! 🎉 It’s wonderful to hear that Reece made your experience seamless. Thank you for taking the time to leave such an incredible review! -Neha
Drew helped me in store with an issue &…
Drew helped me in store with an issue & they're always helpful in store
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Hey Wilfred, we’re delighted that Drew made everything seamless for you. Thank you so much for sharing this amazing 5⭐ review! -Veronica
Amazing Deal on International Calls
Amazing Deal on International Calls
Do you need to make International Calls on your mobile? Think it's too expensive? Am Anglo-Aussie and needed to make like ET and phone home ('Straya).
3 has a add-on for £7 where you get 100 minutes and can call 55 countries.
Even better, pay £12 and you get UNLIMITED calls that month, still to 55 countries.
You can just click on it on the 3 website. Important to remember to remove it, as it auto-renews each month.
Without this add-on, the calls I made would have cost around £150. Astonishing value. Check it out !!!
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
That's awesome to hear! We’re delighted to hear that our International Calling add-ons have been so useful for you and offered great value. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
I had issues with cleaning apps &…
I had issues with cleaning apps & advertisement with my phone. Harvey was able to help me clear my phone so it works again. Thank you Harvey.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Lincoln
Hello Doreen. We’re thrilled to hear Harvey was able to sort out the problems with your phone and get everything running smoothly again. We hope you have a wonderful day! 😊 -Prabhjeet
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