I visited the store looking for a temporary wifi solution as I’m moving house, Ola was super helpful and got me set up with a 5G broadband hub ready to go there and then. Super friendly and helpful, y... See more
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Lewis was Brilliant. He gave us all the information that a customer wants. Really appreciate is help in making a smooth transaction.Keep up the good work.
Company replied
I was originally served by Brian, but came back when he off and was further served by Lewis, and I can hand on heart say that the service I received from them both was fantastic, I even spoke to the... See more
Company replied
Jonnes was very professional and explained the process very well. Thank you.
Company replied
Company details
About Three UK - 3Store Liverpool (Sth John St)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
43b South John Street, L2 1TL, Liverpool, North, United Kingdom
- 01517088256
4.9
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Daz at 3 I. Liverpool One
Daz, absolutely superb. Really excellent service 👍
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Rob, thanks for the amazing feedback. We’re happy to hear that you received outstanding assistance from Daz at our Three Store in Liverpool.
– Three Social Media Team
Daz allowed us to use the store WiFi to…
Daz allowed us to use the store WiFi to set up my new phone , great customer service
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Thomas, it is great to hear that Daz provided such brilliant support and looked after you so well during your visit. We always aim to make things as easy as possible for our customers, and it is wonderful to know you had a positive visit. Thank you for sharing your feedback.— Three Social Media Team
Reply from Three UK - 3Store Liverpool (Sth John St)
Hey Jodi, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Lewis was very helpful
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Enzo, thanks for taking the time to leave a review. We’re glad to know that Lewis offered reliable guidance and made your experience feel effortless.
— Three Social Media Team
I visited the store looking for a…
I visited the store looking for a temporary wifi solution as I’m moving house, Ola was super helpful and got me set up with a 5G broadband hub ready to go there and then. Super friendly and helpful, you’re a lifesaver!
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Lauren, we are glad to hear that Ola looked after you so well and got your 5G broadband hub set up right away to make your house move a bit easier. It is excellent to know you received such friendly and helpful support when you needed a quick solution. — Three Social Media Team
Daz was fantastic very helpful amazing…
Daz was fantastic very helpful amazing customer service. Was delightful to meet him.
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Kelly! 😊 Daz is a star for providing such amazing customer service. We are pleased you had a great visit! — Three Social Media Team
Jonnes was great and helped answer all…
Jonnes was great and helped answer all our questions! Really happy with the service we received
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hey Lucy, that’s marvelous! A big shoutout to Jonnes for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team
Brilliant and honest service
Brilliant and honest service, cant thank Brian and Mitch for sorting me out, great service and great deal, a very happy customer, (Liverpool One
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi there, It is brilliant to hear that Brian and Mitch looked after you so well at our Liverpool One store. We always aim to provide honest support and find the right option for you, so it is great to know you left happy. Thank you for giving the store team a shout-out and sharing this.— Three Social Media Team
Lewis was Brilliant
Lewis was Brilliant. He gave us all the information that a customer wants. Really appreciate is help in making a smooth transaction.Keep up the good work.
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hey Barbie, that's brilliant! We're so glad Lewis made everything run smoothly for you. Thank you for sharing this amazing 5⭐ review!
Three Social Media Team
The best experience I’ve ever seen
The best experience I’ve ever seen, ty guys 🤚🏻
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Thank you, Abdullatif. We're glad our team made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Brian was the bomb 💣 Easy to talk too
Brian was the bomb 💣 Easy to talk too, relates information simple.
🤜👍🤛
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
That’s fabulous, Jay, we’re glad Brian gave you the support you needed :) Thanks for a great review. – Three Social Media Team
Jonnes was so helpful
Jonnes was so helpful, efficient and professional
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hello Helen, it's wonderful to hear Jonnes provided clear, efficient and professional help, and we appreciate you taking the time to share your experience. – Three Social Media Team
Daz really helped me out
Daz really helped me out. Thank you. Great service. I will be back
July 17, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Abdelati, thank you for the brilliant 5⭐ review. We’re glad to know Daz delivered standout support and created a seamless experience for you. We’re happy to know that you will be back.
— Three Social Media Team
Lewis he verey good lad thank I…
Lewis he verey good lad thank I appreciated him
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hey Zouheir! Thank you so much for ⭐⭐⭐⭐⭐ review about Lewis! Hope you have a wonderful day 🙂 — Three Social Media Team
Fantastic pair.
I was originally served by Brian, but came back when he off and was further served by Lewis, and I can hand on heart say that the service I received from them both was fantastic, I even spoke to the manager on the way out to tell them just how good they where.
Not only did I leave with the phone I wanted (Samsung Pro Max) I also left with a Samsung iPad. They must have had the biggest bulging sweaty hogs. Great work from all involved.
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Benn, We are absolutely delighted to hear about your positive store visit. It is wonderful to know that Brian, Lewis, and the team provided such fantastic support and ensured you left with everything you needed.— Three Social Media Team
Helpful Staff
The member of staff, Rahul, was absolutely fantastic. Very helpful suggesting options and breaking everything down for me. And they're all very friendly in that store.
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi John, it is brilliant to hear that Rahul provided such helpful guidance by breaking down all your options, and that the entire store team gave you such a friendly welcome. — Three Social Media Team
Brian in Liverpool one absolutely…
Brian in Liverpool one absolutely fantastic customer service, thanks
June 29, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hello Joshua, it’s great to hear Brian gave you such a brilliant experience. Thank you so much for your 5 ⭐ review – Three Social Media Team
Absolutely amazing customer service…
Absolutely amazing customer service from the get go, from Ife in the Liverpool One store. She is an absolute asset to three. Give this girl a payrise!
Thank you for your help today. If I could give you 10 stars, I would.
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Awesome stuff, Thomas! 🙌 Ife went above and beyond and we’re buzzing to hear how happy you were with the service. Thanks for dropping this in! -Ayesha
Customer service was excellent
Customer service was excellent.
The router was returned because of lack of clear instructions and wiring diagram for people who do not have lots of technology skills or language.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Angela 😊
Thanks for sharing your thoughts with us. We’re glad the service felt excellent, and we’re sorry the router instructions weren’t clear enough.
We’ll make sure your feedback reaches the right team so we can improve this for everyone. -Ayesha
Rahul was exceptional
Rahul was exceptional. Very understanding of customer needs, knowledgable about deals and offers available as well as providing a quick and smooth service.
Thank you for your help today.
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Nic, it's wonderful to know Rahul understood your needs, explained options clearly, and kept things moving efficiently - Three Social Media Team -Suhaas
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