I visited the store looking for a temporary wifi solution as I’m moving house, Ola was super helpful and got me set up with a 5G broadband hub ready to go there and then. Super friendly and helpful, y... See more
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Lewis was Brilliant. He gave us all the information that a customer wants. Really appreciate is help in making a smooth transaction.Keep up the good work.
Company replied
I was originally served by Brian, but came back when he off and was further served by Lewis, and I can hand on heart say that the service I received from them both was fantastic, I even spoke to the... See more
Company replied
Jonnes was very professional and explained the process very well. Thank you.
Company replied
Company details
About Three UK - 3Store Liverpool (Sth John St)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
43b South John Street, L2 1TL, Liverpool, North, United Kingdom
- 01517088256
4.9
Excellent
80 reviews
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I'm a long time suffer of a chronic illness
I'm a long time suffer of a chronic heart condition. All my medications and all my information medical wise is on my phone
My phone charge was on 3% and they charged my phone tom James and ste were amazing. I purchased a portable charger from them but they couldn't do enough. The best experience I have ever had in a phone shop. Thank you
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Christopher, thank you so much for sharing this. 💛 We’re really glad Tom, James and Ste were there when you needed support, especially with something as important as keeping your medical info accessible. -Ayesha
Jonnes was really helpful today
Jonnes was really helpful today. I wanted to upgrade my current iPhone 16 to the iPhone 17 pro. He was very patient and went through all the monthly payments to find something best suited to me.
The Three store in Liverpool one is brilliant! I’d 100% recommend if you’re looking for a good broadband with great offers.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Thank you, Grace. We’re really glad to hear how well Jonnes supported you during your upgrade. It’s great to know he took the time to walk you through the options and help you find a plan that suited you perfectly. 😇 -Prabhjeet
Brian from the Liverpool one store was…
Brian from the Liverpool one store was absolutely fantastic today. Helpful, knowledgeable and very polite and patient with us. We couldn't be happier with the service he gave us. Thank you Brian
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Amazing. It’s wonderful to hear how well Brian supported you during your visit. His calm approach, strong product knowledge and genuine care clearly made your experience a great one. 😇 -Prabhjeet
JONNES was very profession
JONNES was very profession. Patient and very knowlegeable. Great service
June 4, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hey Ann, you’ve just made our day! 🎉 We’re glad to hear your experience with Jonnes was remarkable. Wishing you a great day. -Neha
Very Happy with customer experience
Very pleased with my customer experience at the South John Street Store today.
The member of staff that assisted me was Miesha, who was very helpful and patient with me, a credit to Three UK! :)
Miesha helped me to upgrade my phone, explaining all the different variations of the phones I was interested in and also the packages that were available to me within my budget, all in all it took about 30 minutes, thank you!
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Thank you so much for sharing your experience! We’re so pleased that Miesha made your upgrade experience easy and enjoyable at our South John Street branch. 😊 -Veronica
Helpful team
Brian was really helpful and got straight to what I was wanting.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Laurence, nice to know Brian picked up on what you needed straight away and made things feel well handled from the start. -Kishan
Naz served us it was great.
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Thanks for this lovely 5⭐ review, Chitra! We absolutely love hearing this. A huge shoutout to Naz for being so helpful. Hope you have a wonderful day 😊 -Ayesha
Great customer service
I went into store to enquire about using my SIM in turkey and the staff member I spoke to was very helpful and informed me of the best way to use my SIM abroad
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hello Lewis, it is great to hear you had such a helpful experience in our store. We appreciate you stopping by to clarify your roaming options for Turkey, and we are glad our team could provide the necessary guidance for your travels. -Kishan
Ola made my day
Ola made my day. Very helpful and polite. Very happy indeed.
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Oliver, we’re really pleased Ola made such a positive impression and brightened your day. We truly appreciate you sharing your experience. -Suhaas
Ste W is an Attentive adviser who…
Ste W is an Attentive adviser who listened and produced what I asked for - many thanks
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Love hearing this ✨ Thomas, great to know Ste W paid close attention and delivered exactly what you were looking for 😊 Wishing you ease and bright moments ahead ✨ -Arvind
Nas was amazing and excellent
Nas was amazing and excellent, he resolved our question and answered all the queries clearly.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Ashok! It’s wonderful to know Nas made such a positive impression by simplifying things. Thank you for your kind feedback! -Suhaas
Contract upgrade
Naz was very helpful when sorting my upgrade on my contract
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Thanks for sharing your experience, Beth 😊 We’re so glad to hear that Naz ensured a smooth and seamless upgrade process. Wishing you a fantastic day 😊 -Arvind
She was really helpful and patient
She was really helpful and patient, took me through what I needed to get done.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Raheem, it’s great to hear your experience felt smooth and reassuring. Knowing she guided you so clearly and stayed patient throughout truly means a lot to us. -Manavata
Very friendly and helpful would fully…
Very friendly and helpful would fully recommend the team and Liverpool one Mitch and ste.
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Kyle, it’s wonderful to know Mitch and Ste made the experience enjoyable and worthwhile. -Shivam
Steve in the 3 shop in Liverpool 1 was…
Steve in the 3 shop in Liverpool 1 was very efficient and professional
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Hi Madeleine 🚀 it’s brilliant that Steve at our Liverpool 1 branch offered such expert guidance and handled everything so effectively for you. Wishing you great things ahead 💙 -Arvind
Fantastic support and guidance from…
Fantastic support and guidance from Ste. He was very knowledgeble and supportive about my needs and the requirenents of the phone. The process was very easy to navigate thanks to him
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Really appreciate you sharing this, Andy. It’s great to hear how smoothly everything went with Ste’s help. His commitment to guiding customers through each step truly makes a difference, and it’s wonderful to know he supported you so well. -Manavata
Ste was amazing
Ste was amazing , he helped us with a complex problem . Absolutely first class service
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
🌟 Irene, thank you for sharing your experience. It’s fantastic to hear how Ste guided you through a challenging situation with such confidence and care. -Manavata
Ste was absolutely brilliant with our…
Ste was absolutely brilliant with our transfer from another provider
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Thanks a ton! 🎉 We’re so glad everything went perfectly with Ste, and we can’t wait to welcome you back again! 🥰 -Kashish
Nice and straightforward
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
Awesome, thank you for this great review! :) -Scott
Brian attended to us quiet well
Brian attended to us quiet well. We are happy
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Liverpool (Sth John St)
That’s impressive, Adetola! We’re so glad to hear Brian was able to help and provide you with such great support. 😊 -Veronica
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