I visited the store looking for a temporary wifi solution as I’m moving house, Ola was super helpful and got me set up with a 5G broadband hub ready to go there and then. Super friendly and helpful, y... See more
Company replied
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I visited the store looking for a temporary wifi solution as I’m moving house, Ola was super helpful and got me set up with a 5G broadband hub ready to go there and then. Super friendly and helpful, y... See more
Company replied
Lewis was Brilliant. He gave us all the information that a customer wants. Really appreciate is help in making a smooth transaction.Keep up the good work.
Company replied
I was originally served by Brian, but came back when he off and was further served by Lewis, and I can hand on heart say that the service I received from them both was fantastic, I even spoke to the... See more
Company replied
Jonnes was very professional and explained the process very well. Thank you.
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

43b South John Street, L2 1TL, Liverpool, North, United Kingdom
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Jonnes was very professional and explained the process very well. Thank you.

Reply from Three UK - 3Store Liverpool (Sth John St)

Reply from Three UK - 3Store Liverpool (Sth John St)
Brian was really knowledgeable and friendly he helped me with my broadband issue

Reply from Three UK - 3Store Liverpool (Sth John St)
I’ve been with 3 phones for years and always have great service in Liverpool 1 store but I have to give a shout out to Tommy,what a excellent service he gave this morning ,I had problems with my connection to my knew mobile,nothing was too much trouble for Tommy,he was ent above and beyond what I expected,a credit to your company,highly recommend the service at Liverpool 1,thank you Tommy and team

Reply from Three UK - 3Store Liverpool (Sth John St)
Absolutely excellent service off ife star.

Reply from Three UK - 3Store Liverpool (Sth John St)
Saw us right away and was very kind with open communication

Reply from Three UK - 3Store Liverpool (Sth John St)
Great service and knowledgeable staff. Filippe thanks, sorry if I've spelt that wrong

Reply from Three UK - 3Store Liverpool (Sth John St)
The lady who served me was patient and very helpful. She explained everything I need to know clearly and very well.

Reply from Three UK - 3Store Liverpool (Sth John St)
Benn set up my hombradband and telegram for me.

Reply from Three UK - 3Store Liverpool (Sth John St)
My experience was amazing,Ola offered an amazing service.

Reply from Three UK - 3Store Liverpool (Sth John St)
Thank you very much Felipe was doing best for us😌

Reply from Three UK - 3Store Liverpool (Sth John St)
Brian in the Liverpool one store was really friendly and helpful thank you :)

Reply from Three UK - 3Store Liverpool (Sth John St)
Ife was a great help and great person

Reply from Three UK - 3Store Liverpool (Sth John St)

Reply from Three UK - 3Store Liverpool (Sth John St)

Reply from Three UK - 3Store Liverpool (Sth John St)
Because very good customer service. Vary kind

Reply from Three UK - 3Store Liverpool (Sth John St)

Reply from Three UK - 3Store Liverpool (Sth John St)
Ife was great in providing help for us. She ended up getting us a good deal to stay on the Three network and we’re pleased with the service received.

Reply from Three UK - 3Store Liverpool (Sth John St)
Friendly customer service.
Nazmul served me

Reply from Three UK - 3Store Liverpool (Sth John St)
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