Andrew was very helpful and I was able to renew my contract. He has provided with clear and detail information and supported in making the right decision to move forward with my contract. Thank you.
Company replied
Location
Switch location336 Almondvale South, The Elements, EH54 6HR Livingston, North, GB
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See what reviewers are saying
First went into the store to discuss potential Sim Only deals, Richard was incredibly friendly, super helpful, not trying to force me into taking out a contract with them, just offering advice and... See more
Company replied
We had a fantastic experience at Three today with Lewis. We needed help with several contract changes and had a number of queries, but nothing was too much trouble. Lewis was extremely helpful, kn... See more
Company replied
I always use the Livingston store staff always welcoming and very informative. Today Nathan delt with my upgrade and he was as expected very good talked me through a range of phones that suited my ne... See more
Company replied
Company details
About Three UK - 3Store Livingston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
336 Almondvale South, The Elements, EH54 6HR, Livingston, North, United Kingdom
- 01506440945
4.8
Excellent
105 reviews
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Great team and superb customer service!
First went into the store to discuss potential Sim Only deals, Richard was incredibly friendly, super helpful, not trying to force me into taking out a contract with them, just offering advice and their best deals.
Having shopped around at other phone companies we decided to go ahead with Three.
We then sat down with Kyle who again, was super friendly, helpful and sorted out contracts for myself and my partner. The whole process was speedy and super simple, couldn’t recommend more.
Thanks so much guys!
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for this fantastic 5⭐ review, Charlie. We really do appreciate you taking the time to send this over! Great work Richard 🎉 -Jade
Great customer service
Great customer service. Wouldn’t choose any other network
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for this amazing 5⭐ review, Mrs Wells. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Livingston
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Kyle is a good person
Kyle is a good person, I will give a 5 star for this employee. Thanks
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Was served by Lewis and he was really…
Was served by Lewis and he was really helpful and understanding, brilliant guy
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Livingston
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Lewis. We appreciate you taking the time to share this with us. -Michael
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