I am a regular customer, visiting once a month to renew a pay-as-you-go data SIM. The staff are always friendly and deal with me efficiently, whilst enaging in conversation to make me feel welcome. Th... See more
Company replied
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I am a regular customer, visiting once a month to renew a pay-as-you-go data SIM. The staff are always friendly and deal with me efficiently, whilst enaging in conversation to make me feel welcome. Th... See more
Company replied
Jordann and Lola were really helpful at the store today, extremely professional and polite. Helped me understand my plan better. Thank you for the patience girls!
Company replied
Lewis was very, very helpful regarding setting up my roaming charges and new 24 month contract and setting up a new contract for my wife. Nothing was too much trouble. Top dog.
Company replied
James provided me with exceptional service today, assisting me in the purchase of an S26. The entire experience was truly wonderful, as he guided me in selecting the perfect device, making the process... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

73 London Rd North, NR32 1LS, Lowestoft, Midlands, United Kingdom
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Excellent service james was really helpful and Lewis was was also very helpful

Reply from Three UK - 3Store Lowestoft
ThaNk you nakitA for amazing customer service

Reply from Three UK - 3Store Lowestoft

Reply from Three UK - 3Store Lowestoft
Lola helped me with everything everyone in store is so helpful such a nice experience

Reply from Three UK - 3Store Lowestoft
Just popped in to enquire and saved myself over 6.50pcm.
Lola & Jordan were so helpful.

Reply from Three UK - 3Store Lowestoft
James was a very helpful young man, helped me with my problems and found me a better price

Reply from Three UK - 3Store Lowestoft
James was very helpful and did a good job at breaking everything down for you

Reply from Three UK - 3Store Lowestoft
James was very friendly and provided good service

Reply from Three UK - 3Store Lowestoft
James was very helpful and friendly

Reply from Three UK - 3Store Lowestoft
Really helpful and satisfied with the service James Provided

Reply from Three UK - 3Store Lowestoft

Reply from Three UK - 3Store Lowestoft
Lewis was very, very helpful regarding setting up my roaming charges and new 24 month contract and setting up a new contract for my wife.
Nothing was too much trouble.
Top dog.

Reply from Three UK - 3Store Lowestoft
Everything perfect such lovely service and lovely experience with lola

Reply from Three UK - 3Store Lowestoft
Jordann and Lola were really helpful at the store today, extremely professional and polite. Helped me understand my plan better. Thank you for the patience girls!

Reply from Three UK - 3Store Lowestoft
Excellent service definitely recommend it Lola was very helpful

Reply from Three UK - 3Store Lowestoft
Great service Lewis was extremely helpful and I've changed my broadband to 3 now and reduced my phone bill so mega happy 😊

Reply from Three UK - 3Store Lowestoft
Lewis and Jordann were excellent a credit to Three

Reply from Three UK - 3Store Lowestoft
I spoke with Lewis about upgrading to an eSIM . He walked me through all the details and explained everything clearly.
I would highly recommend the 3Lowestoft branch .

Reply from Three UK - 3Store Lowestoft
Chelsea and all the staff at lowestoft branch, were helpful, knowledgeable and really professional 👏
Much appreciated.

Reply from Three UK - 3Store Lowestoft
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