James at the Three Store in Lowestoft is a superstar. I was at breaking point after my interaction with Three customer services online and when they told me I needed to go into a Three store my heart... See more
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Wow wow wow Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff... See more
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I had a great experience in store, my contact had ended, James and Ben were very knowledgeable and patient when setting me up with a new phone allowing me time to compare different brands and costs of... See more
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Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by L... See more
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Company details
About Three UK - 3Store Lowestoft
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
73 London Rd North, NR32 1LS, Lowestoft, Midlands, United Kingdom
- 01502587611
4.9
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Really lovely rep
Really lovely rep
Fast service
Straight forward to change from another provider
October 19, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Tamzin, thank you for the wonderful feedback! ✨ Providing efficient and stress-free service is exactly what we strive for, and our team is thrilled to have made your move over to us so easy. – Three Social Media Team
Reply from Three UK - 3Store Lowestoft
Hi Garin, thank you for your review. We're delighted to hear you had such a positive experience and received great support during your visit.— Three Social Media Team
Great experience from Jordann
Great experience from Jordann. Upgraded my phone and helped me
October 8, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Freya, we're delighted to hear Jordann made your upgrade experience a positive one and provided the support you needed along the way. Thanks for taking the time to share your feedback! 😊💚
-Three Social Media Team.
James the legend!
James helped me PAC my old number to my new contract. He talked me through the whole process while doing it for me. He was polite and did it in no time at all.
5/5 all day long!
October 1, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Aw, we’re so glad James gave you the best support, Lee! Big thanks from our side. 😄— Three Social Media Team
James is a superstar
James at the Three Store in Lowestoft is a superstar. I was at breaking point after my interaction with Three customer services online and when they told me I needed to go into a Three store my heart sank, because my nearest store is 10 miles from where I live. But, I needn’t have worried. James sorted out all of my Three related problems, with a smile and such kindness. Restored my faith in humanity 😊
September 26, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Ruth, we're glad to hear James at our Lowestoft store was able to step in and help get everything resolved after a challenging experience elsewhere. It's great to know his kindness and support turned things around for you and left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
Very accommodating staff callum and…
Very accommodating staff callum and lewis as I am a technophobe and required alot of assistance both callum and lewis were patient with me and talked me through every detail
September 22, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Your words speak volumes, Ricky 💙 Callum and Lewis took the time to guide you with patience and clear expertise, making sure nothing was missed along the way 🌟
- Three Social Media Team
Very good service Jordann was amazing…
Very good service Jordann was amazing and got it sorted after a few attempts ourselves thank you so much
September 20, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
What a sweet 5⭐ rating, David! We’re heartened to know this has been your experience with Jordann. Wishing you a bright and joyful day ahead! 🌸
-Three Social Media Team
Absolutely delighted with my visit…
Absolutely delighted with my visit today.
Ben was charming sorted out my problem and was very helpful. Would recommend him any day thank you 😁
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Margaret, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Ben was able to resolve your query and make your visit such a positive one. We appreciate your feedback.
Three Social Media Team
Ben was brill.sorted out everything we…
Ben was brill.sorted out everything we asked/needed.we had loads questions.he knew all the answers.well done ben.we know where to come.thank you.ben and three.
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Christine, we’re thrilled Ben delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. - Three Social Media Team
Ben in Lowestoft Three store helped me…
Ben in Lowestoft Three store helped me today. He was very friendly and knowledgeable. He answered my questions and sorted problems with my phone.
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hello Lorraine, we're pleased Ben at our Lowestoft store could help and get everything sorted for you. Thank you for your kind words. - Three Social Media Team
Callum and Lewis were very welcoming…
Callum and Lewis were very welcoming and helpful.
September 17, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hello Ruby! Your wonderful review made our day. ✨ Callum and Lewis are absolute stars, and we are lucky to have them on our team. – Three Social Media Team
Great experience in store with Chelsea…
Great experience in store with Chelsea thanks so much. Got broadband too after she explained all the benefits so will cancel my sky Happy customer
September 16, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Trevor, what a brilliant review to receive. Chelsea clearly took the time to explain everything and helped make your decision an easy one. Thank you for sharing your feedback.
Three Social Media Team
Easiest of contract renewals
We was greeted by Callum and Lewis when entering the shop, we knew roughly what we wanted and they helped us choose the right phone and an even better SIM deal. There was no pressure and it turned out to be the easiest transaction we have ever done in a mobile phone shop. Keep up the good work and thank you
September 13, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Adrian, your review just made our day. It's wonderful to hear Callum and Lewis took the time to understand what you were looking for, helping you find the right phone and a great SIM option along the way. We're delighted they made the whole experience feel so easy and enjoyable.
Three Social Media Team
Brillliant experience every time I’ve…
Brillliant experience every time I’ve been into store.
Jordann served me today and helped me with roaming query very happy
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Chris, thanks for the fantastic feedback. We're delighted to hear that Jordann at our store offered clear and helpful support with your roaming query and created a smooth and seamless experience for you, as always.
-Three Social Media Team
The staff were really helpfull and…
The staff were really helpfull and answered all my questions I had definitely recommend
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey James! We’re thrilled to hear you had a great experience with our team. Thank you for the review! — Three Social Media Team
Great service helped me seg up my new…
Great service helped me seg up my new phone and got the best deal from callum and jordann
September 9, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Woohoo 🎉 Chaz, we're pleased Callum and Jordann got your new phone all set while helping you land fantastic value. Your words say it all 💙
- Three Social Media Team
Lewis
Lewis was very helpful and knowledgeable couldnt be more helpful
September 7, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Tony, thank you for your review. It's wonderful to know Lewis provided such a positive experience and made everything straightforward for you. We appreciate your feedback. 💜
Three Social Media Team
Lewis and Callum were very helpful…
Lewis and Callum were very helpful smiley and very approachable!
September 6, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Bridid, feedback like this always brightens our day. It's great to hear Lewis and Callum contributed to such a positive experience. 💜
Three Social Media Team
Callum and Lewis were very helpful…
Callum and Lewis were very helpful today!
August 29, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Michael! Thank you so much for ⭐⭐⭐⭐⭐ review about Callum and Lewis! Hope you have a wonderful day 🙂 — Three Social Media Team
James and Callum were very helpful
James and Callum were very helpful
August 26, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi there, thank you for your fantastic 5 star review! We're delighted to hear that James and Callum made such a positive difference. ⭐💙
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