Wow wow wow Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff... See more
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Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by L... See more
Company replied
James was very helpful in branch. I was thinking of leaving 3 because speaking on the phone and being held on the phone for longer than needed and being in store with James, he was so easy to talk to.... See more
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I am a regular customer, visiting once a month to renew a pay-as-you-go data SIM. The staff are always friendly and deal with me efficiently, whilst enaging in conversation to make me feel welcome. Th... See more
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Company details
About Three UK - 3Store Lowestoft
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
73 London Rd North, NR32 1LS, Lowestoft, Midlands, United Kingdom
- 01502587611
4.9
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Really helpful and satisfied with the…
Really helpful and satisfied with the service James Provided
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi there, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from James. -Afaq
Reply from Three UK - 3Store Lowestoft
Hi Winter! We’re thrilled you had a great experience. It’s wonderful to know James provided the guidance you needed. Thanks for sharing your feedback! -Suhaas
Lewis was very
Lewis was very, very helpful regarding setting up my roaming charges and new 24 month contract and setting up a new contract for my wife.
Nothing was too much trouble.
Top dog.
April 27, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Boom 💥 David, We’re thrilled that Lewis handled your roaming setup, arranged your new 24‑month plan, and sorted your wife’s contract with such steady care. Here’s to more standout moments ahead ❤️ -Arvind
Everything perfect such lovely service…
Everything perfect such lovely service and lovely experience with lola
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for the fantastic 5⭐ review, Goran! It’s wonderful to know your visit was positive and handled with care by Lola. We look forward to welcoming you again soon. -Ayesha
Brilliant customer service
Jordann and Lola were really helpful at the store today, extremely professional and polite. Helped me understand my plan better. Thank you for the patience girls!
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thank you for taking the time to share this lovely review, Aleksandra. We're delighted to hear that Jordann and Lola provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
Excellent service definitely recommend…
Excellent service definitely recommend it Lola was very helpful
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Frederick, we're thrilled to hear Lola made your experience so positive. Thanks so much for sharing your feedback, it really means a lot to us! 😊 -Samad
Very helpful and friendly!
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for the lovely feedback, Abbie! We’re happy you had a great experience. 🌟 -Veronica
Great service Lewis was extremely…
Great service Lewis was extremely helpful and I've changed my broadband to 3 now and reduced my phone bill so mega happy 😊
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Woohoo!🥰 Amazing, Julie! You’re a whole vibe. Love that Lewis got you sorted and saved you some money at the same time enjoy the glow‑up with your new 3 broadband. -Ayesha
Lewis and Jordann were excellent a…
Lewis and Jordann were excellent a credit to Three
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hello Colin! We're thrilled to hear you had a great experience with Lewis and Jordann. Thank you for the review! -Afaq
I spoke with Lewis about upgrading to…
I spoke with Lewis about upgrading to an eSIM . He walked me through all the details and explained everything clearly.
I would highly recommend the 3Lowestoft branch .
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi there, it is wonderful to know Lewis was so thorough while assisting with your eSIM. We're glad he explained everything clearly and we appreciate your recommendation for our Lowestoft branch. -Kishan
Chelsea and all the staff at lowestoft…
Chelsea and all the staff at lowestoft branch, were helpful, knowledgeable and really professional 👏
Much appreciated.
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Amazing, Tom! It’s wonderful to hear Chelsea and the Lowestoft team gave you such knowledgeable and professional support. We’re proud to know the branch made your visit a positive one. 😇 -Prabhjeet
I am a regular customer
I am a regular customer, visiting once a month to renew a pay-as-you-go data SIM. The staff are always friendly and deal with me efficiently, whilst enaging in conversation to make me feel welcome. They understand my needs well and don't try to hard sell their products and services, but they point out changes and new options which might be of intetest to me.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
This is fantastic to hear, Stuart! We love knowing that our team makes your monthly visits such a positive experience. 😊✨ -Veronica
Reply from Three UK - 3Store Lowestoft
You've made us smile Derek! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Chelsea was really helpful and advice…
Chelsea was really helpful and advice me on the best option without any pressure
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Wow, Penny! It’s great to hear that Chelsea made the whole process feel effortless and ensured such a seamless experience. -Afaq
Excellent experience with Lola so…
Excellent experience with Lola so helpfulculdnt thank her Enough!
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
That’s wonderful to hear, Steve! 🌟 It’s great to know Lola was able to support you so well. -Veronica
Good service in store today thank you
Good service in store today thank you
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hello Samantha! We’re thrilled to hear you had a great experience with us. Thank you so much for your review! -Afaq
Quick informative and very helpfull…
Quick informative and very helpfull service, also saved me money that i was not aware of
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hello Mark! 🎉 We’re thrilled to hear how wonderfully our team supported you, and we’re so grateful to know they helped you achieve such great savings. Thank you for sharing, it truly means a lot to us! ☺️ -Kashish
Reply from Three UK - 3Store Lowestoft
Hi there, we're glad to hear you're happy with the service. Thanks for taking the time to leave us a 5 ⭐ rating! -Kishan
Very goodd and very hellful
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thank you so much, John! 🎉 We’re delighted we could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Reply from Three UK - 3Store Lowestoft
Thank you, Eva! We’re so pleased our team could provide the right support and make things easier for you. ☺️ -Prabhjeet
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