Wow wow wow Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff... See more
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See what reviewers are saying
Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by L... See more
Company replied
I am a regular customer, visiting once a month to renew a pay-as-you-go data SIM. The staff are always friendly and deal with me efficiently, whilst enaging in conversation to make me feel welcome. Th... See more
Company replied
Jordann and Lola were really helpful at the store today, extremely professional and polite. Helped me understand my plan better. Thank you for the patience girls!
Company replied
Company details
About Three UK - 3Store Lowestoft
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
73 London Rd North, NR32 1LS, Lowestoft, Midlands, United Kingdom
- 01502587611
4.9
Excellent
86 reviews
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Very helpful
Hannah was very knowledgeable and very helpful. My experience was stress free!
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for your 5 ⭐ review, Owen, and it's lovely to hear that you enjoyed helpful customer service from Hannah and found her to be knowledgeable. We appreciate you taking the time to share this with us 🎊. -Michael
Great experiance from jordann
Great experiance from jordann
Customer services were great however jordann exceeded all expectations and was great
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Sandra 🎉 We're overjoyed at Jordan excelling, and giving you the fabulous experience you deserve. Thanks for the 5 ⭐ review :) -Ashifa
Happy with service very good experience
Happy with service very good experience
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi there, thanks for the love! We’re so happy you had a great experience with us. It means a lot to us ☺️ -Ayesha
Hannah was very helpful
Hannah was very helpful, I am very pleased. Good service.
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Ms Rogers, we’re super happy to hear that Hannah was efficient and made everything easy. Thank you for taking the time to share your feedback 😊 -Ayesha
Reply from Three UK - 3Store Lowestoft
Hi Mrs Sandie! 🎉 Awesome to hear! Huge shoutout to Hannah for making your experience excellent. Thank you so much for sharing the feedback! -Kashish
Good experience from Lewis and Jordann…
Good experience from Lewis and Jordann in store today helped me with a new broadband and tablet and made me easy
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey David, absolutely fabulous! We’re glad Lewis and Jordann were such a great help to you at our store. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Reply from Three UK - 3Store Lowestoft
We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed back to the team. -John
Hannah was very professional and…
Hannah was very professional and friendly helped with everything 5star thank you
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed on! -John
Very efficient very helpful Jordann…
Very efficient very helpful Jordann served me and was great
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hello Ben, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Helpful and friendly
The guys in the three shop were really helpful sorting out our contracts
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for the 5⭐ review, Wendy! We're thrilled our team gave you great service and friendly guidance at the store. -Neha
Reply from Three UK - 3Store Lowestoft
Hey Christopher, thanks for taking the time to leave a 5 ⭐ review. Have a wonderful day! -Afaq
Reply from Three UK - 3Store Lowestoft
Thanks for a brilliant review, Alfie :) We're happy that Hannah gave you great service! -Scott
great experiance purchasing a new…
great experiance purchasing a new tablet with hannah
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for this amazing 5⭐ review, Kim. We really appreciate you taking the time to send this over to us! Great work Hannah 🎉 -Jade
Very good experience with Hannah she…
Very good experience with Hannah she helped me work my phone and helped massively thank you
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
We're thrilled that Hannah helped, Gary :) Thanks for a great review -Scott
Very helpful
Very helpful, talked us through everything.
Very friendly and approachable
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Staff were very helpful
Staff were very helpful, explained everything clearly and got me an extra 10 GB for no additional cost.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
That's superb, E. Can't go wrong with more data :) Thank you for a great review -Scott
Perfect service
Lewis was perfect, helped me set up my new phone and gave me clear view of my contracts and how long was left on them. Very knowledgeable store and it is a delight to go in there.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
That's terrific, Stephen. We're glad you got all the information you needed from Lewis and he helped you get your contracts sorted :) -Scott
After 2 hours of trying to sort issue…
After 2 hours of trying to sort issue of Internet via customer services on phone, went into store and issue sorted immediately. Lol and Hannah were brilliant and, fingers crossed problem sorted. Well done girls.
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for your feedback, Christine, and it's lovely to hear that you enjoyed great customer service during your store visit. We're sad that you were unable to resolve the matter over the phone, but we appreciate your patience as we worked with you for a positive outcome. -Michael
Excellent customer service. Very knowledgeable staff. Wouldn't hesitate to recommend. Thanks again
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
We appreciate that, Paul, thanks for writing an amazing review :) -Scott
Great Day and a great experience.
From the minute we walked into the shop the staff were great, they have help me and got me sorted. Thank you 3 and thank you to the staff at Lowestoft, well done x
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for this amazing 5⭐ review, Carol. We really do love to hear this! Great work team 🎉 -Jade
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