Wow wow wow Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by L... See more
Company replied
I am a regular customer, visiting once a month to renew a pay-as-you-go data SIM. The staff are always friendly and deal with me efficiently, whilst enaging in conversation to make me feel welcome. Th... See more
Company replied
Jordann and Lola were really helpful at the store today, extremely professional and polite. Helped me understand my plan better. Thank you for the patience girls!
Company replied
Company details
About Three UK - 3Store Lowestoft
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
73 London Rd North, NR32 1LS, Lowestoft, Midlands, United Kingdom
- 01502587611
4.9
Excellent
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These 2 girls at the three were…
These 2 girls at the three were excellent and polite and helped me out massively
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for your feedback, Timothy, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Great experience and support today
Great experience and support today. She has changed since school where she skived PE lessons 😂🤣
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Glad to hear it 😂 Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Team are excellent
Team are excellent. Very professional and nice to talk to the people in store. Had a great talk with the advisor that saw me
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thanks for your feedback, Derek, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.