I had to go to the 3 network shop in the Luton town shopping centre to switch my home broadband from VODAFONE to 3 network. I was greeted by a guy by the name of ARIM He directed me to a lady by the n... See more
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Ayesha at 3 office, was pretty helpful and patient when it came to listening to my concerns. She made the procesd pretyy seamless and quick. Thank you very much Ayesha, I do appreciate your kind ass... See more
Company replied
Saalihah in the Luton branch was amazing. Very attentive and helpful. I have high anxiety and she had the upmost patience with me and her smile and conversation put me at ease. I got the phone that I... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
162 reviews
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good service from tsolaye in store
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Gursewak Singh, thanks for the review! Happy to hear you received best service from Tsolaye. 😃 -Ayesha
Great customer service from Munayeem…
Great customer service from Munayeem helped me upgrade and get an amazing deal highly recommend speaking to him.
Very socialable and friendly
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Luton
That’s fantastic to hear, Kyle! 😊 We’re glad Munayeem made things easy while helping you with your upgrade and getting you a great deal. Your recommendation means a lot to us 💜 -Neha
Saalihah was ABSOLUTELY BRILLIANT thank…
Saalihah was ABSOLUTELY BRILLIANT thank you so much. Please give her a bonus…saved me money too!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Wow, Sweetpea! It feels incredible to know Saalihah made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Great experience and good in detailing…
Great experience and good in detailing everything
Costumer advisor ayesha
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for the great review. Ayesha will be really happy to know her clear explanations made a difference. 😃⭐ -Ayesha
Munay was very helpful
Munay was very helpful. Spent time to listen to what I needed and got me a great upgrade :)
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for sharing your thoughts, Oliver. Munay’s friendly assistance and patience made all the difference, and we’re delighted the service met your expectations. -Manavata
Great service I really loved the…
Great service I really loved the detailed walkthrough and transparency
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Boom 💥 Reviews like yours make our day, Risper! We're pleased that our team provided such stellar clarity and thorough guidance 🤝 -Arvind
Reply from Three UK - 3Store Luton
Hey Stuart, thank you for your glowing review. It’s wonderful to hear Karen provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Goodness and Karen are two amazing…
Goodness and Karen are two amazing persons, they are both pleasant very professional and exceptional in their service delivery , I was really satisfied with the service I got today
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Superb, Kemi! We love hearing that Goodness and Karen were able to help you patiently and quickly. Thanks for spreading the positivity! ✨ -Ayesha
Goodness has a good consumer care…
Goodness has a good consumer care service and she’s very patient.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi David, great to know Goodness provided such thoughtful support and took the time to make everything feel comfortable for you. -Kishan
Reply from Three UK - 3Store Luton
Hi Favour, great to hear Ayesha made such a positive impression and delivered helpful support during your visit. -Shivam
The customer service staff was great
The customer service staff was great, takes her time explain things to my understanding
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, we're glad our team member took the time to explain things clearly. It’s great to know you had a positive experience. -Suhaas
Reply from Three UK - 3Store Luton
We’re so glad you felt supported and well cared for by Jamiliah. It’s wonderful knowing our service met your expectations. Wishing you a lovely day, Sinna! 🤗 -Ayesha
Reply from Three UK - 3Store Luton
Lovely to hear you had such a smooth experience, David, with the staff showing real professionalism throughout. -Manavata
Reply from Three UK - 3Store Luton
Thank you so much for the wonderful review, Saiteja ! We’re delighted to hear you had such a great experience. -Manavata
The service was good fast and excellent
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you, Purna. We’re super happy to know you’re extremely happy with the service you received. 🥰 -Ayesha
Three home broadband
Munayeem was very helpful.
He was polite and communicated all essential informantion in a well structured way.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Zechariah! We're delighted to hear that Munayeem created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
the best costumers service
the best costumers service, thank you Zaid 😊
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for this 5 ⭐ review, Renaldo. We're glad that Zaid made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. -Prabhjeet
verry nice custom service will come…
verry nice custom service will come back with pleasure
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Izabela, we’re so happy to know that our staff was able to help you. Thank you for the wonderful 5⭐ review! -Ayesha
Mujahid nice guy
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Aman, thank you for sharing your appreciation! Mujahid’s genuine nature and supportive attitude truly shine, and we’re delighted to see that recognized. -Manavata
Zaid is Very professional and nice
Zaid is Very professional and nice
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Liz! It is wonderful to receive such positive feedback regarding your recent interaction. Zaid is clearly an expert member of the team who ensures every visit is pleasant. -Kishan
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