Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
189 reviews
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Demonte was really good at customer…
Demonte was really good at customer service.
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Booss, it’s wonderful to hear you received such strong support from Demonte during your visit. We appreciate your kind words. -Ayesha
Munayeem is very helpful and his sevice…
Munayeem is very helpful and his sevice is absolutely fantastic!
June 7, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Boom 💥 Meimei, we’re thrilled that Munayeem provided such spot-on care and delivered a superb experience. -Arvind
Ayesha provide us top notch service and…
Ayesha provide us top notch service and explained everything in a polite way.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Ishu, it’s wonderful to know Ayesha looked after you so well. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Customer Service Assistant in Luton
Customer Service Assistant in Luton - Munayeem was super knowledgeable about the product and offers. Very easy to communicate too. Helped me choose the right phone and plan.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Luton
That's impressive, Nikita. We're glad that Munayeem was able to help you get the best deals. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Munayeem was our server today
Munayeem was our server today. We came to the store as an existing customer after our phone was stolen. The service and empathy Munayeen showed us was nothing short of excellent. We walked away with a new phone and a more relaxed mind. Thank you for your valued help.
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for sharing, 🎉 Francoise! Munayeem clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
The Roberta she was helping me a lot…
The Roberta she was helping me a lot today.She is amazing assistant manager person.
May 31, 2026
Unprompted review
Reply from Three UK - 3Store Luton
This is fantastic, Malgorzata 🎉 We're pleased Roberta used her prompt expertise and stellar guidance to look after your visit flawlessly. -Arvind
Detailed information and guidance to…
Detailed information and guidance to make a perfect decision.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks a ton for this review, Kafilat! We absolutely love hearing this. We hope you have a wonderful day! 😊 -Neha
Thank you, 3 store
Vinay at the store, who was my advisor was very helpful very clear and would highly recommend, got my SIM and Broadband upgrade in no time
Thank you, 3 and Vinay
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, thank you for your feedback. We’re happy to hear that Vinay at our store made your experience fabulous. We hope you have a wonderful day! 😊 -Neha
good service from tsolaye in store
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Gursewak Singh, thanks for the review! Happy to hear you received best service from Tsolaye. 😃 -Ayesha
Saalihah was ABSOLUTELY BRILLIANT thank…
Saalihah was ABSOLUTELY BRILLIANT thank you so much. Please give her a bonus…saved me money too!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Wow, Sweetpea! It feels incredible to know Saalihah made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Great experience and good in detailing…
Great experience and good in detailing everything
Costumer advisor ayesha
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for the great review. Ayesha will be really happy to know her clear explanations made a difference. 😃⭐ -Ayesha
Munay was very helpful
Munay was very helpful. Spent time to listen to what I needed and got me a great upgrade :)
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for sharing your thoughts, Oliver. Munay’s friendly assistance and patience made all the difference, and we’re delighted the service met your expectations. -Manavata
Great service I really loved the…
Great service I really loved the detailed walkthrough and transparency
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Boom 💥 Reviews like yours make our day, Risper! We're pleased that our team provided such stellar clarity and thorough guidance 🤝 -Arvind
Reply from Three UK - 3Store Luton
Hey Stuart, thank you for your glowing review. It’s wonderful to hear Karen provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Goodness and Karen are two amazing…
Goodness and Karen are two amazing persons, they are both pleasant very professional and exceptional in their service delivery , I was really satisfied with the service I got today
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Superb, Kemi! We love hearing that Goodness and Karen were able to help you patiently and quickly. Thanks for spreading the positivity! ✨ -Ayesha
Goodness has a good consumer care…
Goodness has a good consumer care service and she’s very patient.
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi David, great to know Goodness provided such thoughtful support and took the time to make everything feel comfortable for you. -Kishan
Reply from Three UK - 3Store Luton
Hi Favour, great to hear Ayesha made such a positive impression and delivered helpful support during your visit. -Shivam
The customer service staff was great
The customer service staff was great, takes her time explain things to my understanding
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, we're glad our team member took the time to explain things clearly. It’s great to know you had a positive experience. -Suhaas
Reply from Three UK - 3Store Luton
We’re so glad you felt supported and well cared for by Jamiliah. It’s wonderful knowing our service met your expectations. Wishing you a lovely day, Sinna! 🤗 -Ayesha
Reply from Three UK - 3Store Luton
Lovely to hear you had such a smooth experience, David, with the staff showing real professionalism throughout. -Manavata
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