Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
189 reviews
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Reply from Three UK - 3Store Luton
Thank you so much for the wonderful review, Saiteja ! We’re delighted to hear you had such a great experience. -Manavata
The service was good fast and excellent
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you, Purna. We’re super happy to know you’re extremely happy with the service you received. 🥰 -Ayesha
Three home broadband
Munayeem was very helpful.
He was polite and communicated all essential informantion in a well structured way.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Zechariah! We're delighted to hear that Munayeem created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
the best costumers service
the best costumers service, thank you Zaid 😊
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for this 5 ⭐ review, Renaldo. We're glad that Zaid made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. -Prabhjeet
verry nice custom service will come…
verry nice custom service will come back with pleasure
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Izabela, we’re so happy to know that our staff was able to help you. Thank you for the wonderful 5⭐ review! -Ayesha
Mujahid nice guy
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Aman, thank you for sharing your appreciation! Mujahid’s genuine nature and supportive attitude truly shine, and we’re delighted to see that recognized. -Manavata
Zaid is Very professional and nice
Zaid is Very professional and nice
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Liz! It is wonderful to receive such positive feedback regarding your recent interaction. Zaid is clearly an expert member of the team who ensures every visit is pleasant. -Kishan
He's a very helpful customer very…
He's a very helpful customer very professional with how he deal with customers I can tell by how he felt with me.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Luton
That's brilliant, Daniel! We're super happy to hear that our staff gave you all the support you needed. Thank you so much for the 5 ⭐ review! Hope you have a wonderful day 😄 -Ayesha
Saalihah in the Luton store
Saalihah in the Luton branch was amazing. Very attentive and helpful. I have high anxiety and she had the upmost patience with me and her smile and conversation put me at ease. I got the phone that I really wanted and got a cheaper sim deal for my child which saves me alot of money, I am grateful she was on shift.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Veronica, it’s lovely to know that Saalihah made your time in store feel calm and reassuring. Her attentive support helped you find the right phone and a more budget friendly option for your child, which is fantastic to hear. -Manavata
Ayesha at 3 office
Ayesha at 3 office, was pretty helpful and patient when it came to listening to my concerns. She made the procesd pretyy seamless and quick. Thank you very much Ayesha, I do appreciate your kind assistance.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Amazing! It’s fantastic to hear how much of a difference Ayesha made in supporting you and ensuring everything was handled with ease. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Reply from Three UK - 3Store Luton
Raj, we’re delighted your experience felt engaging and positive. We're always happy to help 😊 -Suhaas
Goodness served me today
Goodness served me today, she really paid so much attention to my concerns and really gave me what i wanted, I’m so happy with her service.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Luton
You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Ugochi! We’re happy to know our team was on point, thanks for sharing this with us!🔥 -Kashish
Excellent job by vinay
The advisor (Vinay) was very supportive, informative.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Shavitha, thanks for the amazing 5⭐ rating! Great to hear Vinay made everything easy and straightforward for you. Have a lovely day! 🌟 -Samad
Vinay such an amazing service helped…
Vinay such an amazing service helped throughout all the process.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Seeta. It’s great that Vinay provided top-tier support during your journey. We truly value your feedback! -Kishan
Vinay is really great at his job
Vinay is really great at his job, explained the process and was helpful.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Neha, thanks for the amazing 5 ⭐ rating! We're glad to hear Vinay made everything easy and straightforward for you. -Samad
Great customer service
Mujahid and Karen did exceptionally well. They are knowledgeable and highly professional.
Their customer care service is top notch.
Well done to you both
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Woohoo 🎉 It’s fantastic that Mujahid and Karen shared their expertise so effectively and ensured you were looked after so well, Bosun. It’s wonderful to know their top-tier support made such a lasting impression 🌟 -Arvind
The customer service was awesome
The customer service was awesome. I love how Ayesha was so lovely as she guided me throughout the process. I must say she deserves an aculate. I was very satisfied with her services.
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, every cherished memory is shaped by people like Ayesha, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
Great deal very helpful and good…
Great deal very helpful and good customer service
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for the lovely feedback, Shaheed! It’s great to hear that our team helped you secure the best deal. 🎉 We can’t wait to welcome you back again! 🥰 -Neha
Reply from Three UK - 3Store Luton
Hi there, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
Reply from Three UK - 3Store Luton
Hey Tzoulio, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha
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