Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
189 reviews
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Zaid is very attentive and informative
Zaid is very attentive and informative. A credit to your company.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Amina, it's great to hear that Zaid made the process quick and easy for you. Thanks for the awesome 5 ⭐ review! -Afaq
Mujahid provide a very good customer…
Mujahid provide a very good customer service
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Tebrise, thank you for sharing this. Mujahid’s support clearly made your experience smooth and reassuring, and his dedication truly stands out. -Manavata
Reply from Three UK - 3Store Luton
Hi Nithin. It’s wonderful to hear that Ayesha made your experience so positive. Thank you for your kind words! ☺️ -Prabhjeet
Vinay was super helpful
Vinay was super helpful. Made the experience very easy
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Gary, it’s fantastic to hear how smoothly everything went. Vinay clearly brought real confidence and ease to your visit, turning the whole process into a genuinely effortless experience. -Manavata
i received excellent customer service…
i received excellent customer service from Mujahid. Everything was explained to me so I could understand he done a great job in helping me.
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Anthea, thank you for taking the time to leave such a wonderful review. We’re so glad Mujahid was able to make your experience smooth and enjoyable. ⭐ -Neha
Mujahid provided a good customer…
Mujahid provided a good customer service!
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Amazing, Kunle! We’re so glad to hear that Mujahid was super helpful. Thank you for trusting us, we truly appreciate your feedback! ☺️ -Kashish
Great service
Ayesha helped us change to the 3 network very quickly and efficiently.
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Sai Pavan, we love this! Ayesha smashed it, and she’ll be thrilled to know she made the whole process smooth for you. Wishing you all the best ahead 😄 -Ayesha
Good customer service loved it
Good customer service loved it. Ayesha walked us through all the procedure with patience really appreciate that
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Mohan! We’re so happy to know you’re satisfied with Ayesha. Thank you for your feedback, it truly means a lot! 🌟 -Kashish
I had a very good experience with…
I had a very good experience with mujahid, soo welcoming, polite and nice
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Mudoh, that’s incredible! We’re happy to know Mujahid gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Reply from Three UK - 3Store Luton
Thanks so much, Etmir! 🎉 We’re delighted Mujahid was able to help you exactly the way you wanted. Enjoy your day!☺️ -Kashish
It was real nice
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Amal, we’re thrilled you had such a pleasant experience. Thank you so much for the 5 ⭐ review! -Suhaas
Ayesha was polite
Ayesha was polite, clear and helpful when thinking about the type of phone contract to go for.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Kelvin, wonderful to know Ayesha’s clear and caring approach helped you feel confident about your choice. Thanks for sharing your experience. -Suhaas
Reply from Three UK - 3Store Luton
Smart feedback from a smart customer. Thank you, Akanbi, for celebrating our approach. We’re delighted you’re enjoying the Three journey! -Ashifa
Ayesha was excellent and explained…
Ayesha was excellent and explained things well.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to share, Farouq ✨ We’re delighted Ayesha made things simple and supported you so well. -Shivam
Mujahid served me with compassion and…
Mujahid served me with compassion and was friendly in his service
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Kif! 🎉 It is brilliant to hear how Mujahid’s welcoming manner and genuine care for your needs made such a positive impression. -Kishan
Mujahid and Roberta were really good
Mujahid and Roberta were really good. Would definitely recommend.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Chi, Mujahid and Roberta truly went above and beyond with their support. 🌟 We can’t wait to welcome you back again soon! ☺️ -Kashish
I attended by zaid
I attended by zaid . Such a professional he is . Very satisfied by his behaviour and copperate
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Shahroz, thank you for taking the time to share this 🎯 We’re delighted that Zaid made everything simple for you. Wishing you an amazing day 🌼 -Neha
Reply from Three UK - 3Store Luton
Hey there, that’s awesome! That’s what we like to hear. Thank you for your feedback. -Neha
Exceptional customer experience
Vinay, the customer Advisor was exceptionally great, patient, willing to clarify all my questions, professional, friendly and kept engaging with a smile.
Overall, nice experience.
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Luton
We are thrilled that Vinay’s dedication to clarity and kindness made your day remarkable. At our core, we believe that the best interactions aren’t just about solving problems, they are about building a connection, Michael. Thank you for letting us be part of your experience. -Ashifa
Zaid has been an excellent salesperson…
Zaid has been an excellent salesperson with technical capabilities!
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Brilliant review, thank you! 💜 We’re so pleased Zaid could give you the support you needed with his technical know‑how, and it’s great to hear you’re happy with the service 😄. -Shivam
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