Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
189 reviews
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Absolutely great help from start to…
Absolutely great help from start to finish a big thank you to the lovely staff member Roberta for all the help and support today , put my mind at ease after an awful experience last night on the phone
Thanks k you
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Steph! It’s wonderful to hear that Roberta was so helpful and ensured everything was perfect for you. Thank you for sharing this! ☺️ -Kashish
Give Good costmer services as sepical…
Give Good costmer services as sepical Mr mujaid
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Hassan, it’s great to hear about the assistance Mujaid provided. We’re glad the support you received met your requirements. -Kishan
Customer Advisor was very attentive
Customer Advisor was very attentive, polite and helpful
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hello Horace! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
It was really good from my opinion to meet with alo and others assistance
It was really great experience
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thanks! Your review is really appreciated. -Pete
Goodness was so exceptional by taking…
Goodness was so exceptional by taking her time to answer my numerous questions
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Luton
You’ve just made our day ✨ A huge shoutout to Goodness for making your visit memorable and ensuring you received excellent service. Wishing you a fantastic day, Alexander 🎉 -Manavata
Good customer service.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey Jerin, our team really nailed it! 🎉 Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Kashish
When visiting the store I had…
When visiting the store I had exceptional great customer service whilst getting my contracts sorted out. The 5G coverage is good with three.
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Bravo, Allen! 🎊 It’s wonderful to know the team provided excellent support every step of the way. Thank you for taking the time to share this lovely feedback 😄 -Manavata
Reply from Three UK - 3Store Luton
Hello Ola, we’re happy to hear that you had a great experience with us. Thank you for taking the time to leave us a review! -Neha
All was great
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Christopher, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great service
Great service, good communication and ease of application.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thank you. We really appreciate your review. -Pete
Reply from Three UK - 3Store Luton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Done the job quickly and everything…
Done the job quickly and everything works perfectly
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Luton
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Customer Services
I was served by Ayesha she is excellent very good customer Services
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for your kind words, Gwen. It’s fantastic to hear Ayesha gave you such superb support. We hope you have a wonderful day 😊 -Manavata
We were served by Vinay
We were served by Vinay
As usual he was very helpful and great and precise with his recommendations
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Woohoo! 🎉 Amazing, Noor! It’s great to know that Vinay was super helpful to you. Thank you so much for trusting and choosing us. We’re always happy to help! 😊 -Ayesha
Rangasai made the whole experience…
Rangasai made the whole experience smooth and easy.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Many thanks to Rangasai for the amazing…
Many thanks to Rangasai for the amazing costumer service and best deals.
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very nice services
Very nice services. Really happy being 3 customer for an year now. Just upgraded my phone to iphone 17 pro from three . Had a great customer experienc by the help of customer advisor name as " Mujahid ".
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service with customer and good…
Great service with customer and good communication with customer
Rangasai
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5 ⭐ review, Mark! We absolutely love hearing this. A huge shoutout to Rangasai for being so helpful! Hope you have a wonderful day 😊 -Kashish
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